Crown Worldwide Group
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:48,035 tCO2eq (2022 data, 66% of Crown’s global revenue)
Scope 1 Emissions:3,696 tCO2eq (2022 data)
Scope 2 Emissions:5,489 tCO2eq (2022 data)
Scope 3 Emissions:38,850 tCO2eq (2022 data)
Water Consumption:7.8m cubic meters (Malaysia, 5 facilities)
Waste Generated:344.25 metric tons recycled, 117.98 metric tons to landfill (Malaysia, 5 facilities)
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Scope One emissions down by 21% in Malaysia
- UKI achieved a 52% CO2e reduction since 2019
- Six-figure investment in renewable energy and efficiency in India
- Hundreds of solar panels fitted to facilities across our global footprint
- An increasing number of offices and warehouses around the world powered by renewable electricity
- Over 50,000 IT and furniture assets diverted from landfill in the UK
- 9 tons of furniture diverted into reuse in New Zealand
- Dozens of electric vehicles incorporated into fleets around the world
Social Achievements
- 561.7 volunteering days completed by staff
- Employee engagement score at 83%, 2% up on 2022
- 88% of staff recommend Crown as a great place to work
- 84 mentoring pairs have now completed the six-month program
- A 99% increase in staff attending wellbeing training sessions
- Over 22,000 hours spent by employees on training, up 33% vs 2022
- Number of days absent due to work-related injury down 62%
- Lost time accidents down 18%
- Crown UKI awarded silver membership in The 5% Club
- A DEI Diagnostic Audit carried out
Governance Achievements
- Sustainability now a regular budget item
- Incentivizing sustainability through performance management and goals
- 95.7% of staff signed Code of Conduct
- Code of Conduct sent to all suppliers
Climate Goals & Targets
Long-term Goals:
- Achieve net-zero emissions by 2050 (Malaysia)
Medium-term Goals:
- Achieve net-zero emissions by 2040 (New Zealand, UK)
- Achieve net-zero emissions by 2050 (Malaysia)
Short-term Goals:
- Reduce water consumption by 10% by 2025 (Malaysia)
- Reduce Scope One and Two carbon emissions by 30% compared with the 2022 baseline, by 2030 (Malaysia)
Environmental Challenges
- Developing a full and accurate view of carbon emissions data across a multinational organization
- Reducing environmental impact across a global organization with diverse operations
Mitigation Strategies
- Investment in carbon accounting platform Normative
- Development of a network of 39 Carbon Champions
- Investment in clean technology (solar panels, electric vehicles)
- Upskilling and education of teams on climate change issues
- Regional and local decarbonization plans
Supply Chain Management
Responsible Procurement
- Code of Conduct for suppliers
- Sustainable Procurement Policy (New Zealand)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, CSRD, Ecovadis, UNGC, Greenhouse Gas Protocol
Certifications: ISO 9001 (66 sites), ISO 27001 (27 locations), ISO 14001 (33 sites), ISO 45001 (21 sites), Cyber Essentials Plus (UK)
Sustainable Products & Innovation
- Carbon Calculator (under development)
- SmART Sustain (reuse of fine art crates)
- SmART Pack & Ship (sustainable packaging for artwork)
Awards & Recognition
- Ecovadis Gold (UKI)
- Ecovadis Silver (New Zealand)
- Silver accredited membership from The 5% Club (UKI)
- MY AMCHAM CARES 2023 Recognition Award (Malaysia)
- Extraordinary Award at Master Insight ESG Achievement Awards (Hong Kong)