UDR, Inc.
Climate Impact & Sustainability Data (2018, 2019, 2020, 2021, 2022, 2023)
Reporting Period: 2018
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Completed 41 LED lighting retrofit projects in 2018, resulting in a 19% reduction in common area electric consumption at those communities.
- Reduced electric consumption by 8% between 2015 and 2018 (towards a 15% reduction goal by 2025).
- Reduced water consumption intensity by 2% between 2015 and 2018 (towards a 10% reduction goal by 2025).
Social Achievements
- 94% of Associates would recommend UDR as a great place to work (2018 Associate Net Promoter Score).
- Received an Outstanding Employer Award in 2018.
- Provided over 60,000 training hours to Associates in 2018 (average of 40 hours per Associate).
- Increased Associate volunteer hours by 17% from 2017 to 2018 (2,041 hours).
Governance Achievements
- 30% of board seats held by women in 2018 and 2019.
- All Associates received harassment training in 2018.
- Shareholder engagement with holders of approximately 80.4% of outstanding shares in 2018.
Climate Goals & Targets
- Reduce energy consumption by 15% between 2015 and 2025.
- Procure 10% of common area electric load through renewable energy sources by 2025.
- Reduce water consumption intensity by 10% between 2015 and 2025.
- Increase Associate volunteer hours by 10% between 2017 and 2020.
- Increase resident engagement score by 19% in 2019.
- Increase NPS score by 6 points over 2018 score by end of 2019.
- Install Smart Home Program across 50% of the portfolio by year-end 2020.
Environmental Challenges
- Reducing indirect carbon impact (Scope 3 emissions from residents).
Mitigation Strategies
- Published "Living Current," a guide with tips for residents to lower energy and water consumption.
- Smart Building technology implementation to monitor and reduce energy consumption.
- Smart irrigation projects to conserve water.
Supply Chain Management
Responsible Procurement
- UDR Code of Business Conduct and Ethics
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards: Core option
Awards & Recognition
- Outstanding Employer Award (2018)
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Reduced electric demand in 2019 by 4,241 KW through Demand Response programs resulting in over $200K in additional net operating income.
- Invested in rooftop solar to produce over 831,000 kWh annually.
- Procured over 12M kWh in Green-e Certified Renewable Energy Certificates to offset the Company’s carbon footprint.
- Installed smart irrigation at properties resulting in an over 5-million-gallon reduction in water usage in 2019.
- Used 25 million gallons of reclaimed water for irrigation in 2019, thereby reducing our consumption of potable water.
- Reduced trash waste by 337 metric tons at our same store properties.
- Issued a $300 million Green Bond, the net proceeds of which were used for eligible green projects.
- 13% cumulative reduction in energy consumption between 2015 and 2019.
- 13% reduction in GHG (Scope 1 and Scope 2 Market Based combined) emissions between 2015 and 2019.
Social Achievements
- Updated Associate training and human capital development programs with a greater focus on diversity, ethics, and safety.
- Paid our Associates for 2,558 hours of their time donated to charity.
- Worked with residents who experienced financial hardship as a result of the COVID-19 pandemic.
- Offered additional time-off, one-time bonuses for our front-line workers, flexible work schedules, and vacation buyouts to Associates during the pandemic.
- Increased Associate volunteer hours by 25% from 2018 to 2019.
- Installed Smart Home Program across over 50% of the portfolio by year-end 2019.
- Achieved an 11% increase year over year in average resident engagement score.
Governance Achievements
- Created a Government Affairs team to monitor and advise on regulatory matters, including potential environmental legislation.
Climate Goals & Targets
- Reduce the Company's total energy consumption by 15% between 2015 and 2025.
- Procure 10% of operational controlled electricity through renewable energy sources by 2025.
- Reduce GHG (Scope 1 and Scope 2 Market Based combined) emissions by 15% between 2015 and 2025.
- Reduce water consumption intensity by 10% between 2015 and 2025.
- Increase the Company's recycling diversion rate to 15% between 2015 and 2025.
Environmental Challenges
- Potential spread of rent control
- Future carbon tax legislation
- Changing customer preferences
- Climate change threats
- Cybersecurity threats
- Long-term impact from Coronavirus
- Sourcing and retaining talented Associates
Mitigation Strategies
- Integrating ESG and sustainability targets into UDR’s near and long-term strategic goals
- Implementing a proactive Enterprise Risk Management (ERM) framework
Supply Chain Management
Responsible Procurement
- Code of Business Conduct and Ethics
Climate-Related Risks & Opportunities
Physical Risks
- Flooding
- Heat Stress
- Water Stress
- Sea-Level Rise
- Hurricane Risk
- Earthquake Risk
Transition Risks
- Carbon tax legislation
- Regulatory changes
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: GRI Standards (core), SASB standards, TCFD framework
Certifications: ISO 14001
Third-party Assurance: LRQA
Awards & Recognition
- Smart Building Innovator of the Year
- Silver Sustainable Living Innovation Award
- Technology Innovation Award Finalist
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity, Equity, and Inclusion
- Associate Health and Well-being
- Stakeholder Engagement
- Corporate Governance
Environmental Achievements
- Exceeded 2025 greenhouse gas emissions and energy reduction targets five years ahead of schedule, achieving a 21% GHG emissions reduction compared to 2015.
- Achieved 12% renewable energy procurement, exceeding the original 10% target by 2025.
- Reduced common area energy consumption by 18% since 2015.
- Avoided emissions of greater than 21,000 MT CO2e through investments in energy conservation projects.
Social Achievements
- Invested approximately $3.2 million in PPE, intensified cleaning procedures, and provided flexible work schedules to support associates during COVID-19.
- Offered accommodative rent payback plans and secured $14.3 million in rental assistance for residents impacted by COVID-19.
- Expanded Diversity, Equity, and Inclusion initiatives, including unconscious bias training for all associates.
- Revised culture statement and launched a culture website to reflect evolving values.
- Maintained an average Net Promoter Score greater than 33.
Governance Achievements
- Formally adopted the Rooney Rule for Board refreshment.
- Added two new independent directors, enhancing Board gender and ethnic diversity to 40%.
- Enhanced business continuity and IT security processes.
- Performed internal and external compliance screening for all new vendors.
Climate Goals & Targets
- Commit to setting a science-based target for greenhouse gas mitigation and adaptation through the SBTi.
- Obtain green building certifications for new developments and existing assets.
- Reduce the Company’s total energy consumption by 20% between 2015 and 2025.
- Procure 15% of operationally controlled electricity through renewable energy sources by 2025.
- Reduce GHG (Scope 1 and Scope 2 Market Based Combined) emissions by 25% between 2015 and 2025.
- Increase the Company’s recycling diversion rate to 15% between 2015 and 2025.
- Increase associate volunteer hours by 25% between 2017 and 2022 (modified goal).
Environmental Challenges
- COVID-19 pandemic impacted energy, water, and waste consumption rates.
- Increased price of GHG emissions.
- Costs to transition to lower emissions technology.
- Enhanced emissions-reporting obligations and associated costs.
- Evolving stakeholder expectations for ESG initiatives and reporting obligations.
- Changing customer behaviors and preferences around ESG.
- Rising raw material costs for ESG initiatives or new green (re)-development projects.
- Growing regulatory constraints impacting operations and increasing capital needs for retrofitting existing assets.
- Climate risks to specific markets, submarkets, and assets.
Mitigation Strategies
- Developed and implemented integrated protocols to ensure the safety and wellbeing of associates and residents during the COVID-19 pandemic.
- Implemented an Environmental Management System (EMS) to monitor and evaluate the economic and environmental benefits of sustainability investments.
- Conducted three primary risk assessments annually to gauge climate change risks (physical, transition, and regulatory).
- Invested over $12 million in sustainability initiatives since 2015.
- Actively monitoring and incorporating climate-related regulatory risks into the Company’s overall ESG Governance Process.
- Engaging in science-based target setting through the SBTi.
- Expanding technology investment to capture whole-building energy consumption data.
- Encouraging resident participation in demand response programs and providing energy conservation education.
Supply Chain Management
Responsible Procurement
- Periodic due diligence reviews of vendors to confirm compliance with federal laws and company policies.
Climate-Related Risks & Opportunities
Physical Risks
- Flooding
- Heat Stress
- Water Stress
- Sea-Level Rise
- Hurricane Risk
- Earthquake Risk
Transition Risks
- Increased price of GHG emissions
- Costs to transition to lower emissions technology
- Enhanced emissions-reporting obligations
- Changing customer behaviors
- Increased raw material costs
- Regulatory changes
Opportunities
- Development of energy-efficient products and services
- Investment in renewable energy technologies
Reporting Standards
Frameworks Used: GRI Standards (core), SASB Standards (Real Estate), TCFD framework
Third-party Assurance: Lloyd's Register Quality Assurance, Inc.
UN Sustainable Development Goals
- Goal 3: Good Health and Well-being
- Goal 7: Affordable and Clean Energy
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation, and Infrastructure
- Goal 11: Sustainable Cities and Communities
- Goal 13: Climate Action
UDR's ESG goals align with these UN SDGs through initiatives related to associate well-being, energy efficiency, renewable energy, sustainable buildings, community engagement, and climate action.
Sustainable Products & Innovation
- Smart home technology
- Smart building technology
- Onsite renewable energy (solar)
Awards & Recognition
- Smart Building Innovator of the Year (Logical Buildings, two consecutive years)
- GRESB Real Estate Survey #1 Performer and GRESB Global Sector Leader
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity, Equity, and Inclusion
- Governance
- Resident Experience
- Associate Well-being
Environmental Achievements
- Exceeded emissions reduction, energy procurement, and waste diversion targets ahead of schedule.
- Achieved third-party certification of Environmental Management System (EMS) to ISO 14001.
- Completed sustainability certification of five owned apartment communities.
- Committed $20 million to Climate Technology and Sustainability Funds.
Social Achievements
- Formed a Human Resources (HR) Committee to integrate HR into ESG and People Strategy.
- Conducted associate engagement surveys resulting in new benefits and programs.
- Expanded application of the “Rooney Rule” to all associate hiring.
- Incorporated DEI performance into executive compensation.
- Released a new UDR Resident App.
Governance Achievements
- Codified a political contributions and charitable donations policy.
- Increased Internal Audit involvement in ESG.
- Elevated monitoring of training compliance.
- Added ESG and DEI criteria to executive compensation.
- Introduced a minimum vesting period for equity grants.
Climate Goals & Targets
- Setting science-based emissions reduction targets through SBTi.
- Reduce energy consumption by 20% between 2015 and 2025.
- Procure 35% of operationally controlled electricity through renewable sources by 2025.
- Reduce GHG emissions (Scope 1 and 2) by 32% between 2015 and 2025.
- Reduce water consumption intensity by 10% between 2015 and 2025.
- Increase waste diversion rate to 20% between 2015 and 2025.
Environmental Challenges
- Obtaining emissions and activity data associated with leased assets (Scope 3 emissions).
- Managing climate-related physical, transition, and regulatory risks.
Mitigation Strategies
- Conducted Scope 3 screening process to evaluate emissions value chain.
- Incorporated climate-related risks into Environmental Governance and business strategies.
- Developing an updated long-term environmental strategy and targets, including science-based targets.
- Investing in technology and innovation (SmartHome, smart building technology, solar, etc.).
- Resident education and engagement programs to promote sustainable consumption.
Supply Chain Management
Responsible Procurement
- Internal and external compliance screening for all new vendors.
- Compliance with Federal Laws (Patriot Act, Money Laundering Control Act, Executive Order 13224).
Climate-Related Risks & Opportunities
Physical Risks
- Heat Stress
- Water Stress
- Sea-Level Rise
- Flooding Risk
- Earthquake Risk
- Hurricane Risk
- Wildfire Risk
Transition Risks
- Increased price of GHG emissions
- Costs to transition to lower emissions technology
- Changing customer behaviors
- Rising raw material costs
- Regulatory changes
Opportunities
- Development of energy-efficient products and technologies
- Renewable energy investments
- Improved resident experience through technology.
Reporting Standards
Frameworks Used: GRI (core), SASB (Real Estate), TCFD
Certifications: ISO 14001
Third-party Assurance: LRQA Limited
UN Sustainable Development Goals
- Goal 6: Clean Water and Sanitation
- Goal 7: Affordable and Clean Energy
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation, and Infrastructure
- Goal 11: Sustainable Cities and Communities
- Goal 12: Responsible Consumption and Production
- Goal 13: Climate Action
- Goal 5: Gender Equality
- Goal 10: Reduced Inequalities
UDR's initiatives contribute to these goals through various environmental, social, and governance programs.
Sustainable Products & Innovation
- SmartHome technology
- Smart building technology
- Onsite renewable energy
Awards & Recognition
- GRESB 5 Star rating
- Newsweek’s 2022 America’s Most Sustainable Companies
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity, Equity, and Inclusion
- Governance
- Associate Experience
- Resident Experience
Environmental Achievements
- 17% reduction in Scope 1 & 2 (Market Based) emissions intensity from 2020 to 2022
- 30% of operationally controlled electric procured through renewable energy sources in 2022
- 22% like-for-like waste diversion rate in 2022
- Four additional sustainability certifications obtained in 2022, bringing the total to 29 (over 15% of the portfolio)
Social Achievements
- Associate turnover rate of 28% in 2022 (lower than the industry standard of 38%)
- Launched Lifestyle Spending Account and Associate Resource Program for employee well-being
- 97% of resident leases, 90% of rent payments, 87% of service requests, and 85% of lease renewals were completed online in 2022
- 55% of newly hired associates in 2022 were from ethnic groups other than white and 40% were female
Governance Achievements
- Scored 87 on the 2023 GRESB Real Estate survey (ranked 1st in peer group)
- Obtained 19 out of 20 points in the Governance section of the 2023 GRESB Real Estate Assessment
- Simplified ESG Metrics in senior leadership Short-Term Incentive Program
- Expanded associate demographic disclosures to include the most recent EEO-1 report
Climate Goals & Targets
- Not disclosed
- Reduce GHG Scope 1 & 2 emissions intensity by 40% between 2020 and 2035
- Reduce GHG Scope 3 emissions intensity by 30% between 2020 and 2035
- Reduce water consumption intensity by 10% between 2020 and 2035
- Procure 35% of operationally controlled electricity through renewable energy sources by 2035
- Reduce the Company’s operational controlled energy intensity by 20% between 2020 and 2035
- Increase the Company’s recycling diversion rate to 25% by 2035
- Not disclosed
Environmental Challenges
- 6% increase in Scope 3 emissions intensity from 2020 to 2022
- Challenges associated with obtaining emissions and activity data for leased assets (Scope 3)
- Maintaining an average Net Promoter Score greater than 33
Mitigation Strategies
- Updated long-term Sustainability Strategy with actions-oriented approach
- Adopting science-based Scope 1, 2, and 3 GHG emissions intensity reduction targets (40% reduction in Scope 1 & 2, 30% in Scope 3 from 2020-2035)
- Proactively addressing Building Environmental Performance Standards
- Investing $20 million in ESG and Climate Technology Funds
- Increased resident education and engagement on sustainable practices
- Implementing quarterly associate pulse surveys for feedback
Supply Chain Management
Responsible Procurement
- Periodic due diligence review of vendors to confirm compliance with federal laws (Patriot Act, Money Laundering Control Act, Executive Order 13224)
Climate-Related Risks & Opportunities
Physical Risks
- Heat Stress
- Water Stress
- Sea-Level Rise
- Flooding Risk
- Earthquake Risk
- Hurricane Risk
- Wildfire Risk
Transition Risks
- Increased price of GHG emissions
- Enhanced emissions-reporting obligations
- Costs to transition to lower emissions technology
- Changing customer behavior
- Increased cost of raw materials
- Shifts in consumer preferences
- Increased stakeholder concern regarding climate-related risk
Opportunities
- Renewable energy and Next Generation Operating Platform
- Anticipating shifts in consumer preferences and optimizing resident experiences
- Leadership in ESG disclosures and performance
Reporting Standards
Frameworks Used: GRI Universal Standards (2021), SASB standards (Real Estate), TCFD
Certifications: ISO 14001 (2015)
Third-party Assurance: LRQA
UN Sustainable Development Goals
- SDG 6
- SDG 7
- SDG 9
- SDG 11
- SDG 12
- SDG 13
UDR's initiatives contribute to these goals through various environmental and social programs
Sustainable Products & Innovation
- SmartHome technology packages
- EV charging stations
Awards & Recognition
- 2023 GRESB Sector Leader
- Newsweek’s America’s Most Sustainable Companies (2023)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity, Equity, and Inclusion
- Governance
- Associate Well-being
- Resident Experience
- Responsible Investing
Environmental Achievements
- Lowered portfolio-wide Scope 1 and 2 GHG emissions intensity by 20% below 2020 baseline.
- Deployed GHG emissions reducing initiatives in NYC, Washington D.C., and Denver, estimated to reduce total GHG emissions from energy in those markets by 10%.
- Certified seven additional apartment communities as sustainable, bringing the total to 36 (over 19% of portfolio).
- Named Outstanding Developer/Builder of the Year as part of the 2024 LEED Homes Awards.
Social Achievements
- Achieved 22% associate turnover rate in 2023 (below industry standard of 40%).
- Reduced average number of open positions and time to fill by 50% from January 2023 to December 2023.
- Improved internal communication; 78% of associates believe in open and honest communication (exceeding industry average).
- Implemented 1st Annual Virtual Health & Wellness Fair.
- Enhanced benefits package based on associate feedback.
Governance Achievements
- Obtained 19 out of 20 points in the Governance section of the 2024 GRESB Real Estate Assessment.
- Continued to augment senior leadership’s STI compensation targets to include important ESG priorities.
- Proactively contacted governance/stewardship departments of 119 investors; engaged with 17 (approx. 43% of outstanding common stock).
- Expanded social governance framework with new hires in Organizational Development and Talent Management.
Climate Goals & Targets
- Reduce GHG Scope 1 + 2 (Market Based) combined emissions intensity by 40% between 2020 and 2035.
- Reduce GHG Scope 3 emissions intensity by 30% between 2020 and 2035.
- Reduce the Company’s operational controlled energy intensity by 20% between 2020 and 2035.
- Reduce water consumption intensity by 10% between 2020 and 2035.
- Increase the Company’s recycling diversion rate to 25% by 2035.
- Procure 35% of operationally controlled electricity through renewable energy sources by 2025.
Environmental Challenges
- 8% increase in Scope 3 emissions intensity from 2020 to 2023.
- 3% increase in water intensity from 2020 to 2023.
- Challenges associated with obtaining emissions and activity data for leased assets (Scope 3).
Mitigation Strategies
- Sustainability Strategy update to target emissions reductions throughout the value chain.
- Investing in water efficiency technologies, reclaimed water, and submetering.
- Increasing resident education and engagement to reduce Scope 3 emissions associated with resident energy consumption.
- Obtaining whole building energy data to establish accurate baselines.
Supply Chain Management
Responsible Procurement
- Vendor compliance program including due diligence reviews, background checks, and compliance with federal laws.
Climate-Related Risks & Opportunities
Physical Risks
- Heat Stress
- Water Stress
- Sea-Level Rise
- Flooding Risk
- Earthquake Risk
- Hurricane Risk
- Wildfire Risk
Transition Risks
- Increased price of GHG emissions
- Costs to transition to lower emissions technology
- Changing customer behaviors
- Increased raw material costs
- Shifts in consumer preferences
- Increased stakeholder concern regarding climate-related risk
Opportunities
- Renewable energy investments
- Next Generation Operating Platform
- Anticipating shifts in consumer preferences
- Leadership in ESG disclosures and performance
Reporting Standards
Frameworks Used: GRI Universal Standards (2021), SASB standards (Real Estate), TCFD
Third-party Assurance: LRQA
UN Sustainable Development Goals
- SDG 6
- SDG 7
- SDG 9
- SDG 11
- SDG 12
- SDG 13
UDR's initiatives contribute to these goals through various environmental, social, and governance programs.
Sustainable Products & Innovation
- SmartHome technology
- Smart building technology
- Onsite renewable energy
Awards & Recognition
- Newsweek’s America’s Most Sustainable Companies (3 consecutive years)
- Just Capital’s Most Just Companies (2024)
- 2024 National Top Workplaces winner in Real Estate
- Outstanding Developer/Builder of the Year (2024 LEED Homes Awards)