Climate Change Data

Environmental Metrics

ESG Focus Areas

• Emission Management and Environmental Impact
• Responsible Investing and Financing
• Financial Inclusion and Literacy
• Customer Satisfaction
• Governance and Accountability
• Digital Innovation
• Diversity, Inclusion, and Equal Opportunity
• Data Security and Privacy
• Employee Wellbeing
• Talent Growth and Retention
• Community Development
• Risk Management
• Ethical Conduct
• Compliance
• Sustainable Procurement
• Economic Performance

Environmental Achievements

• 7% decrease in scope 1 GHG emissions compared to 2022
• 15% decrease in water consumption compared to previous year
• 4% reduction in paper consumption compared to last year
• Obtained the ISO 14001 certification
• Issued first Green Bond in Jordan for USD 50 million

Social Achievements

• 29% increase in training hours compared to 2022
• JOD 2,149,976 in community investments; a 105% increase compared to last year
• 265 CSR projects were implemented
• 2,280 hours spent on community volunteering
• 11% increase in new accounts held by first-time credit card holders compared to 2022
• 82% increase in the number of SMEs compared to previous year
• 8% increase in online/mobile transactions compared to 2022

Governance Achievements

• Established a Sustainability Committee to effectively govern ESG issues
• Acquired the ISO 27001 certification for Information Security Management System
• Undertook a comprehensive review of the Corporate Governance Guide

Climate Goals & Targets

Environmental Challenges

• Cost and resource constraints in CSR projects
• Compliance with diverse environmental, labor, and community standards across different regions
• Quantifying the social and environmental impact of CSR initiatives
• Integrating processes with backend systems and cultural resistance among employees in digital transformation
• Maintaining the balance between ESG considerations and financial returns in investments

Mitigation Strategies

• Comprehensive research on partner organizations for CSR projects
• Tracking metrics and generating reports for CSR initiatives
• Agile implementation approach for digital transformation projects
• ESG education for relationship managers to advocate ESG investments to clients
• Utilizing various platform subscriptions to scan the market for ESG-related financial securities

Supply Chain Management

Supplier Audits: 30 environmental audits (7% of supplier base), all suppliers underwent social audits

Responsible Procurement

• Procurement Policy incorporating social and environmental requirements
• Vendor Registration Management Portal

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI Standards, Amman Stock Exchange (ASE) sustainability disclosure requirements, United Nations Sustainable Development Goals (UN SDGs)

Certifications: ISO 14001, ISO 27001, ISO 45001, LEED Gold

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

JKB’s sustainability approach aligns with the UN SDGs

Sustainable Products & Innovation

• Women’s Product
• Startup Loan
• Craftsmen and Professionals Product
• Renewable Energy and Energy Efficiency Products
• Green Auto Loan Product
• Housing Loan Product

Awards & Recognition

• Best Bank of the Year - Jordan from the Banker
• Best Domestic Private Bank – Jordan from Euromoney
• Best Bank for Social Responsibility - Jordan from Global Banking and Finance Review
• Green Bond of the year from SME finance forum
• Best Green Project Financing Bank – Jordan from Internation Finance
• Best Place to Work - Jordan from the Banker
• Best CSR Bank in Jordan by the Global Banking & Finance Awards