Climate Change Data

Environmental Metrics

ESG Focus Areas

• Use of Resources
• Supply Chain Management
• Investing in Society

Environmental Achievements

• Replaced approximately 10 percent of the office’s spotlights with LED lights.
• Used 990 kg less A4 paper than in 2016.

Social Achievements

• Received the “Happy Company” label from the Promoting Happiness Index Foundation and the Hong Kong Productivity Council in 2017.
• Made a donation of HK$20,000 to HandsOn Hong Kong Limited and a donation of computers and equipment to Caritas Computer Workshop.

Governance Achievements

• No cases of non-compliance or legal cases in relation to corruption within the reporting scope.
• No cases of non-compliance in relation to product responsibility within the reporting scope.
• No employee grievances received during the reporting year.
• No cases of work injury within the reporting scope.

Climate Goals & Targets

Environmental Challenges

• Minimising environmental impact and contributing to societal development.
• Managing the use of resources (electricity, fuel, paper, water).
• Managing emissions from vehicles.
• Managing hazardous and non-hazardous waste.

Mitigation Strategies

• Adopted a ‘Reduce, Reuse and Recycle’ approach.
• Switched off all electrical appliances after work, implemented power-saving modes, and gradually replaced spotlights with LED lights.
• Implemented paperless communication, reused one-sided printer paper, and prioritised electronic communication.
• Switched off idling vehicles and provided periodic maintenance.
• Posted water-saving tips in the office.
• Commissioned Carbon Care Asia (CCA) to conduct a carbon assessment.
• Scheduled periodic maintenance for vehicles and reminded employees to switch off idling vehicles.
• Collected and recycled hazardous waste via licensed collectors.
• Monitored annual A4 paper consumption.

Supply Chain Management

Supplier Audits: Annual assessments conducted by user departments.

Responsible Procurement

• Vendor Management Policy; Supplier selection process includes due diligence, communication with suppliers, review of supplier websites, and obtaining multiple quotations.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: ESG Reporting Guide (SEHK)

Certifications: ISO 14001 (since 2011), ISO 9001

Third-party Assurance: Carbon Care Asia (CCA)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• “Happy Company” label

Environmental Metrics

ESG Focus Areas

• Environmental Protection
• Employee Well-being
• Supply Chain Management
• Customer Satisfaction
• Service Quality
• Anti-corruption
• Protection of Customers' Privacy
• Employee Training and Promotion

Environmental Achievements

• ISO 14001:2015 certified environmental management system
• No non-compliance with environmental laws and regulations reported
• Implementation of emissions reduction measures (reducing business travel, phasing out low energy-efficiency equipment, optimizing warehouse operations)
• Waste reduction initiatives (recycling, responsible disposal)

Social Achievements

• Safe and healthy workplace ensured through regular fire safety inspections and adherence to occupational health and safety standards
• Operation Workflow Manual implemented to standardize work procedures
• Procedures for special cargo handling developed to ensure service safety
• Competitive remuneration and fringe benefits provided to employees
• Annual outstanding staff award established
• Wide range of in-house training programs offered (356 training hours provided)
• No reported cases of child or forced labor

Governance Achievements

• ESG Committee in place to formulate ESG-related strategies and policies
• Internal controls and risk management systems developed to manage ESG risks
• Anti-corruption policies formulated to regulate employee behavior and raise awareness
• Zero tolerance for corruption

Climate Goals & Targets

Environmental Challenges

• Minimizing factors contributing to global warming
• Managing ESG risks and opportunities effectively
• Ensuring effective communication with stakeholders

Mitigation Strategies

• ESG Committee established to manage ESG risks and opportunities
• Internal controls and risk management systems implemented
• Diverse and regular communication channels established for stakeholder engagement
• Continuous improvement of communication processes

Supply Chain Management

Supplier Audits: Annual assessment review of existing vendors

Responsible Procurement

• Due diligence in supplier selection process
• Monitoring vendors' performance
• Consideration of suppliers' environmental and social performance

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: HKEX ESG Reporting Guide, GRI Standards

Certifications: ISO 14001:2015, ISO 9001:2015

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental Protection
• Employee Well-being
• Operational Excellence
• Supply Chain Management
• Anti-corruption
• Community Involvement

Environmental Achievements

• Reduced total GHG emissions from 477.6 tCO2e in 2019 to 363.7 tCO2e in 2020.
• Reduced GHG emission intensity from 0.06 tCO2e/m² in 2019 to 0.04 tCO2e/m² in 2020.
• Implemented emissions reduction measures including reducing business travel, replacing low-energy equipment, and optimizing warehouse operations.
• Maintained ISO 14001:2015 certification for environmental management system.

Social Achievements

• Implemented a green office policy to conserve energy, water, and paper.
• Offered competitive remuneration and welfare packages including annual leave, marriage leave, maternity leave, and paternity leave.
• Established an Outstanding Staff Award to recognize employee contributions.
• Implemented a share award scheme for employees.
• Conducted 388 training hours for 77 employees (33% of workforce).
• No reported cases of work-related fatalities or injuries.

Governance Achievements

• Established an ESG Committee to formulate ESG strategies and policies.
• Implemented an Environmental and Social Responsibility Policy.
• Established anti-corruption policies to regulate employee behavior and raise awareness.
• Complied with all applicable laws and regulations.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting the economy and societal development.
• Managing environmental and social risks in the supply chain.

Mitigation Strategies

• Seizing opportunities in the growing e-commerce market.
• Improving ESG performance along the value chain and encouraging suppliers to align with ESG standards.
• Carrying out due diligence in supplier selection, including background checks and considering social and environmental performance.

Supply Chain Management

Supplier Audits: Annual assessment review of existing suppliers.

Responsible Procurement

• Vendor Management Policy
• Due diligence in supplier selection process, including background checks and consideration of social and environmental performance.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards, HKEX ESG Reporting Guide

Certifications: ISO 14001:2015, ISO 9001:2015

Third-party Assurance: Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental Protection
• Employee Protection
• Operational Excellence

Environmental Achievements

• Obtained ISO 14001 Environmental Management System Certification
• Reduced total greenhouse gas emissions from 301.1 tCO2e in 2021 to 214.8 tCO2e in 2022
• Reduced energy consumption from 543.7 MWh in 2021 to 355.9 MWh in 2022

Social Achievements

• Established a Recruitment and Hiring Policy to ensure equal, diversified and fair recruitment
• Provided competitive remuneration and benefits and recognised outstanding employees
• Provided diversified employee activities and training
• Protected employees’ occupational health and safety
• No work-related injuries or fatalities in 2022

Governance Achievements

• Updated the Anti-corruption Policy and the Policy for Employees to Raise Concerns about Improprieties
• Obtained ISO 9001:2015 quality management system certification
• Awarded the “2022 CSR Corporate Social Responsibility Award-Greater Bay Area ESG Sustainable Development Enterprise Award”

Climate Goals & Targets

Environmental Challenges

• Impact on business due to city lockdown in Shanghai in the first half of 2022
• Climate change risks (physical risks from extreme weather, chronic risks from sea level rise, transition risks from policies and regulations, technology changes, and reputational risks)

Mitigation Strategies

• Formulated a climate change policy and made relevant disclosures in accordance with TCFD recommendations
• Implemented emissions reduction measures (reducing business travel, replacing low energy-efficiency equipment, optimising warehouse operations)
• Implemented a green office policy and measures for conserving energy, water, and paper
• Established a series of internal policies for sustainable supply chain management (Environmental and Social Responsibility Policy, Vendor Management Policy, Code of Conduct)

Supply Chain Management

Supplier Audits: Annual assessment review on suppliers and contractors

Responsible Procurement

• Environmental and Social Responsibility Policy
• Vendor Management Policy
• Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather (typhoons, floods)
• Rising sea levels

Transition Risks

• Tightening of laws and regulations related to climate change
• Need for investment in low-carbon transformation

Reporting Standards

Frameworks Used: HKEX ESG Reporting Guide, UN SDGs

Certifications: ISO 14001:2015, ISO 9001:2015

UN Sustainable Development Goals

• Goal 7 (Affordable and clean energy)
• Goal 13 (Climate action)

The Group's actions in environmental protection, emission reduction, and energy efficiency contribute to these goals.

Awards & Recognition

• 2022 CSR Corporate Social Responsibility Award-Greater Bay Area ESG Sustainable Development Enterprise Award

Environmental Metrics

ESG Focus Areas

• Climate Change
• Employee Development
• Supply Chain Management
• Anti-corruption
• Community Engagement

Environmental Achievements

• Obtained ISO 14001 Environmental Management System Certification
• Implemented power-saving measures, reducing energy consumption to 377.4 MWh in 2023 from 355.9 MWh in 2022
• Reduced total GHG emissions to 245.7 tCO2e in 2023 from 214.8 tCO2e in 2022

Social Achievements

• Established a series of internal policies to guide human resource management practices
• Provided competitive compensation and benefits, including annual leave, marriage leave, maternity leave, and paternity leave
• Organized two activities for the 2023 Volunteer Service Day: Explore the Further and Caring & Engagement

Governance Achievements

• Awarded the “2023 CSR Corporate Social Responsibility Award-Greater Bay Area ESG Sustainable Development Enterprise Award”,
• Implemented several anti-corruption policies to control employee behavior and increase their awareness of anti-corruption issues
• Established a whistleblowing mechanism to encourage reporting of misconduct

Climate Goals & Targets

Environmental Challenges

• Extreme weather events (typhoons, floods) impacting infrastructure and operations
• Tougher climate change regulations increasing compliance costs
• Market changes in customer preferences towards low-carbon services

Mitigation Strategies

• Incorporating climate change risk management into the Group’s management framework
• Implementing energy conservation and emissions reduction measures
• Investing in low-carbon transformation (e.g., clean energy, low-carbon equipment)

Supply Chain Management

Supplier Audits: Regular assessments and reviews of all engaged suppliers and contractors every year

Responsible Procurement

• Environmental and Social Responsibility Policy
• Vendor Management Policy
• Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks

• Cyclones/typhoons, floods
• Extremely high temperature and extremely cold weather
• Sea level rise

Transition Risks

• Tougher laws and regulations
• Market changes in customer preferences
• Use of green technology or equipment

Opportunities

• Resource efficiency through energy conservation
• Providing green and low-carbon services
• Attracting environmentally conscious customers and investors

Reporting Standards

Frameworks Used: Environmental, Social and Governance Reporting Guide (Appendix C2 to the Rules Governing the Listing of Securities on the Hong Kong Stock Exchange), UN Sustainable Development Goals

Certifications: ISO 14001, ISO 9001:2015

UN Sustainable Development Goals

• Goal 11
• Goal 12
• Goal 13
• Goal 5
• Goal 8
• Goal 16

Aligning sustainability objectives with operating strategy and corporate culture; benchmarking against UNSDGs

Awards & Recognition

• “2023 CSR Corporate Social Responsibility Award-Greater Bay Area ESG Sustainable Development Enterprise Award”