Castelnau Group Limited
Climate Impact & Sustainability Data (2020, 2021)
Reporting Period: 2020
Environmental Metrics
Total Carbon Emissions:15,763 tCO2e/year (2020)
Scope 1 Emissions:15,710 tCO2e/year (2020)
Scope 2 Emissions:53 tCO2e/year (2020)
Renewable Energy Share:100% (electricity)
Total Energy Consumption:94,175 MWh/year (2020)
Carbon Intensity:5.3 tCO2e per FTE employee (2020)
ESG Focus Areas
- Social
- Environmental
- Governance
Environmental Achievements
- 1% reduction in carbon emissions during the period.
- 99.98% of waste diverted from landfill (reaching 100% in 2021)
- 100% of electricity supplied from renewable sources in England, Wales, and Scotland
- 98% of coffins produced using Forest Stewardship Council certified timber
Social Achievements
- Launched Stay Well campaign promoting wellbeing and positive mental health.
- Implemented significant changes to working practices and provided enhanced PPE to ensure safety.
- Developed Timeless Funeral offering to adapt to COVID-19 restrictions.
- 24% reduction in reportable accidents since 2009.
- Established Dignity Employee Forum for two-way communication between employees, management, and the Board.
- New three-year partnership with Teenage Cancer Trust.
Governance Achievements
- Addressed additional requirements arising from Section 172 of the Companies Act 2006 and the 2018 UK Corporate Governance Code.
- Engaged openly and collaboratively with the CMA throughout its market investigation.
- Working with the FCA to prepare for regulation of the funeral plan market.
Climate Goals & Targets
Medium-term Goals:
- Grow Funeral Market Share significantly to 20% by 2025 (Project 20:20).
Short-term Goals:
- Complete root and branch review (Q2 2021).
Environmental Challenges
- COVID-19 pandemic impacting operations, staff, and resourcing.
- CMA market investigation.
- Ongoing regulatory considerations.
- Shortcomings exposed by the root and branch review.
- Increased price competition in the funeral market.
- Changes in consumer preferences.
- Increased demand for direct cremations.
- Potential for nationwide adverse publicity.
- Significant movements in the death rate.
- Demographic shifts in population.
- Cyber risk.
- Financial covenant under the Secured Notes.
Mitigation Strategies
- Cost control and price structure adjustments.
- Open and constructive dialogue with CMA and FCA.
- Root and branch review to improve efficiency and competitiveness.
- Investment in digital capabilities and enhanced reporting.
- Development of Simplicity Cremations brand.
- Strong reputational management.
- Adaptation to evolving client needs.
- Investment in technology and security controls.
- Internal restructure of trading assets to increase covenant headroom.
- Business continuity and pandemic plans.
- Use of agency staff and staff redeployment.
- Provision of PPE and operational guidance.
- Contingency plans for operations and central offices.
- Employee Assistance Programme.
Supply Chain Management
Supplier Audits: Three-yearly cycle for factories supplying Dignity Manufacturing.
Responsible Procurement
- Purchasing via reputable agents.
- Ethical audits of factories.
- E-Learning Module addressing the Modern Slavery Act.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Section 172 of the Companies Act 2006, 2018 UK Corporate Governance Code
Awards & Recognition
- Feefo Platinum Trusted Service Award (Simplicity and Dignity)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Governance Achievements
- Implemented a framework for corporate governance appropriate for an investment company, complying with the principles of the UK Corporate Governance Code and the GFSC Code.
- Established a Management Engagement Committee to review the terms of appointment of the Investment Manager and other service providers.
Climate Goals & Targets
Long-term Goals:
- Compound shareholder's capital at high rates of return.
Environmental Challenges
- Underperformance relative to the FTSE All-Share Index, mainly due to Dignity and Hornby's performance.
- Supply chain problems experienced by Cambium Group's suppliers.
- Volatility in Dignity's share price due to strategic changes.
- Russia's invasion of Ukraine and its impact on the global economy.
Mitigation Strategies
- Implementing a strategy to invert Dignity, empower customer focus, and create a confederation of local businesses.
- Embedding a learning culture within Dignity.
- Applying Castelnau's toolkit and techniques to portfolio companies.
- Monitoring the ongoing impacts of the COVID-19 pandemic and assessing measures in place by key service providers to ensure business continuity.
- The Investment Manager is in constant communication with the Directors of each investment and has mitigants in place for each investment.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: AIC Code, UK Corporate Governance Code, GFSC Code
Third-party Assurance: Grant Thornton Limited