My Humble House Hospitality Management Consulting Co., Ltd.
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:28,113,000 tCO2e
Scope 1 Emissions:4,132.70 tCO2e
Scope 2 Emissions:14,855.83 tCO2e
Renewable Energy Share:0%
Total Energy Consumption:1,993,180 MWh (Electricity, Diesel, Natural Gas)
Water Consumption:798,425 m³
Waste Generated:2,256 tons
Carbon Intensity:0.00556 tons of CO2e/thousand dollars
ESG Focus Areas
- Sustainable Development
- Corporate Governance
- Customer Relations
- Consumer Health and Safety
- Environmental Protection
- Employee Well-being
Environmental Achievements
- Formed the "Humble House Group Greenhouse Gas Inventory and Promotion Team" to reduce electricity consumption and carbon emissions.
- Reduced carbon emission intensity by 0.155% compared to the previous year.
- Implemented equipment replacement projects to improve energy efficiency.
- Added electric vehicle charging piles at Sheraton Taipei and Mu Jiao Xi Hotel.
- Updated TVs in all rooms of Le Meridien Taipei to 60-inch models.
Social Achievements
- Held a Mid-Autumn Festival charity event, donating 250 boxes of mooncakes.
- Actively participated in local community activities in Yilan.
- Maintained zero food safety incidents.
- Women accounted for 44% of all directors.
- Launched "Zoom and Sail, Sea Adventure" program for children.
Governance Achievements
- Held 7 board of directors meetings, 5 audit committee meetings, and 2 remuneration committee meetings.
- Implemented an information security risk management policy.
- No major information security incidents or major violations of the law.
- Established a personal data team and implemented personal data management in accordance with the Personal Data Law.
- Maintained a high average score in board performance evaluation.
Climate Goals & Targets
Long-term Goals:
- Become the first choice of lodging and hotel in the minds of customers
Medium-term Goals:
- Reduce carbon emission intensity by 12% by 2030
- Achieve 50/50 gender balance in workforce
- Provide stable and high-quality goods and services
Short-term Goals:
- Increase returning customer proportion to over 50%
- Strengthen food traceability management
- Maintain zero food safety incidents
- Continue to strengthen the traceability management of food materials
Environmental Challenges
- Impact of the COVID-19 pandemic on the tourism and hospitality industries.
- Increase in raw material costs.
- Severe weather events leading to operational disruptions.
- Stringent regulations on renewable energy and greenhouse gas emissions.
Mitigation Strategies
- Implemented various business and marketing plans to adapt to market changes.
- Expanded sales channels and platforms.
- Established risk management procedures and disaster response systems.
- Introduced energy-saving solutions and invested in equipment replacement projects.
- Developed adaptive and mitigating strategies for addressing significant risks.
Supply Chain Management
Responsible Procurement
- Local ingredients procurement policy
- Collaboration with Qizuo Farm
- Continuous monitoring of supply quality
- Factory visits and inspections
Climate-Related Risks & Opportunities
Physical Risks
- Severe typhoon flooding, heavy rainfall, thunderstorms
- Drought
Transition Risks
- Increase in raw material costs
- Stringent regulations on renewable energy
- Increased costs of greenhouse gas emissions
- Mandatory regulations for products and services
Opportunities
- Utilization of renewable energy
- Development of low-carbon/green products
- Increase supply chain stability
- Development of green innovative services
- Obtain government incentives and collaborate on carbon emissions offset
- Improve water resource utilization efficiency
Reporting Standards
Frameworks Used: GRI Universal Standards 2021, TCFD, UN SDGs, SASB
Certifications: HACCP
Third-party Assurance: Ernst & Young (Limited Assurance)
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 13 (Climate Action)
- Goal 8 (Decent Work and Economic Growth)
- Goal 11 (Sustainable Cities and Communities)
- Goal 12 (Responsible Consumption and Production)
Initiatives contribute to these goals through energy efficiency improvements, waste reduction, community engagement, and sustainable tourism practices.
Awards & Recognition
- Michelin stars and plates
- Fengyun Hotel Golden Pillow Award
- 500 Dishes Award
- Excellent Partner Award
- Sustainable tourism badge
- Rainbow group friendly badge
- Golden Circle Award
- Happy Enterprise Award
- Most Beautifully Designed Hotel Award
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:19114.2 tCO2e/year (2023)
Scope 1 Emissions:4,792.70 tCO2e/year (2023)
Scope 2 Emissions:15,126.21 tCO2e/year (2023)
Water Consumption:888,602 m3/year (2023)
Waste Generated:2,410.54 tons/year (2023)
Carbon Intensity:0.0042 Tons of CO2e /Thousands of revenue (2023)
ESG Focus Areas
- Sustainability
- Social Responsibility
- Environmental Protection
Environmental Achievements
- Reduced carbon emission intensity by 1% per year since 2018, aiming for a 12% reduction by 2030.
- Increased the proportion of local procurement to reduce carbon emissions from food delivery.
- Replaced old equipment with energy-efficient models.
- Replaced lighting with LED energy-saving bulbs.
- Upgraded guest room air conditioner frequency conversion motors to reduce noise and save electricity by 31%.
Social Achievements
- Passed the TTQS Talent Development Quality Management System evaluation.
- Implemented various employee welfare measures, including cash gifts, year-end bonuses, and health checkups.
- Maintained a high percentage of female employees (48.97% in 2023) and supervisors (45.19% in 2023).
- Donated mooncakes to the Genesis Social Welfare Foundation.
- Cooperated with an environmental-friendly subsidiary company for corporate beach cleanup.
Governance Achievements
- Established the "Financial and Business Transactions Regulations for Related Parties."
- Renewed directors' and managerial officers' liability insurance.
- Established the "Corporate Social Responsibility Promotion Group" in 2016 (renamed "Sustainable Development Promotion Group" in 2022).
- Adopted the "Sustainable Development Best-Practice Principles".
Climate Goals & Targets
Long-term Goals:
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Medium-term Goals:
- Reduce carbon emission intensity by 12% by 2030
- Develop new food and beverage channels
- Identify suitable locations for new hotel branches
Short-term Goals:
- Reduce water consumption
- Increase average output value per guest room
- Increase customer loyalty through Humble House Life APP
Environmental Challenges
- Labor shortages in the hospitality industry.
- Rising operating costs due to increased energy prices and minimum wage.
- Oversupply in Taiwan's tourist hotel industry.
- Seasonality of the tourism industry.
- Difficulty in recovering the number of Chinese tourists.
Mitigation Strategies
- Adjusting manpower recruitment strategy, optimizing salary structure and employee benefits.
- Implementing energy-saving measures and prudent cost control.
- Investing in new operating bases and equipment replacement, strengthening customer recognition.
- Developing off-season discounts and alliances with other industries.
- Actively expanding diversified international tourism sources and building a Muslim-friendly environment.
Supply Chain Management
Responsible Procurement
- Global Supplier Code of Conduct
- Local ingredient procurement policy
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Rising raw material costs
- Energy supply disruptions
- Rising average temperatures
Transition Risks
- Mandatory regulations on products and services
- Increased cost of greenhouse gas emissions
- Stricter regulations on renewable energy
- Changes in consumer preferences
- Impact on corporate image
Opportunities
- Improve the efficiency of water use
- Stipulate risk management procedures
- Win public recognition and carbon emission offset cooperation
- Utilization of renewable energy
- Improve energy efficiency
- Enhance supply chain stability
- Local procurement
- Develop green innovative services/products
Reporting Standards
Frameworks Used: GRI Standards
Third-party Assurance: Ernst & Young CPAs (limited assurance)
Sustainable Products & Innovation
- Low-carbon meals
- Vegetable food/plant-based products
Awards & Recognition
- Numerous awards from leading travel magazines