TD Insurance
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate Change
- Resilience
- Employee Engagement
- Risk Management
- Product Development
- Stakeholder Engagement
- Supply Chain Management
Environmental Achievements
- Initiated a bumper cover recycling program in seven Alberta auto centers, recycling 58% of bumper covers requiring replacement during a one-month period.
- Introduced extended water damage product with mitigation feature offering up to $1,000 towards installing backwater valve or sump pump.
- Offered insurance discounts for hybrid and electric vehicles since 2008.
- Includes insurance on solar panels in standard homeowner insurance.
- Provided resilience-related discount to Alberta customers using stronger roofing materials.
- Implemented paperless options for quotes, purchases, and communications, reducing paper waste.
- Supported ACAP Saint John program distributing 86 rain barrels to local residents.
Social Achievements
- Launched internship programs for Indigenous Peoples and persons with disabilities.
- Established Green Teams in every Canadian office to address local environmental issues.
- Implemented various employee engagement initiatives, including training, Green Team activities, and the Building Career Pathways Program.
- Enhanced communications about MyAdvantage discount program.
- Sponsored Seneca Green Citizen Symposium for five consecutive years.
- Developed TD Scholarship for Indigenous Peoples in partnership with AFOA Canada.
Governance Achievements
- Established TDI Executive Sustainability Governance Committee, Climate Risk Appetite Task Force, and Advisory Board on Climate Change.
- Incorporated climate-related risks into the Risk Appetite Statement.
- Implemented strict criteria for oil tanks in home insurance.
- Participated in Task Force on Flood Insurance and Relocation.
- Collaborated with OSFI and Bank of Canada on national flood systemic risk assessment.
- Actively participated in consultations on emerging ESG best practices, frameworks, and reporting standards (TCFD, PCAF, ISSB).
Climate Goals & Targets
Environmental Challenges
- Rising climate-related risks (wildfires, extreme heat, storms, flooding)
- Need to increase customer resilience to climate-related events
- Managing ESG risks arising from value and supply chains
Mitigation Strategies
- Education, engagement, and product design to enhance customer resilience.
- Collaboration with vendors and suppliers to manage ESG risks.
- Development of products and services that consider environmental and social factors.
- Incentives for customers to install sewer back-up valves and use eco-friendly materials for repairs.
- Participation in industry initiatives and collaborations to address climate change.
Supply Chain Management
Responsible Procurement
- Collaboration with suppliers to share expertise and visibility on key ESG issues
Climate-Related Risks & Opportunities
Physical Risks
- Wildfires
- Extreme heat
- Storms
- Flooding
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of climate-resilient products and services
Reporting Standards
Frameworks Used: UNEP FI PSI, TCFD, PCAF, ISSB
Sustainable Products & Innovation
- Extended water damage coverage
- Resilience-related discounts
- Eco-efficient rebuild coverage