Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• 4,099 tCO2/year Savings for Carbon Emissions compared to local buildings in Jakarta.
• 28% Energy Savings in South Quarter Tower A, B, and C.
• 81% Water Savings in South Quarter Tower A, B, and C.
• 54% Decrease in Waste in South Quarter in 2020 compared to the previous year.
• 32% Less Embodied Energy in Material in South Quarter Tower A, B, and C.

Social Achievements

• 98-99% Customer Satisfaction Rate in South Quarter.
• Zero accidents in South Quarter construction site in 2020.
• Top CSR Awards Star 3 for PT Intiland Development Tbk in 2020.
• Hendro S. Gondokusumo received an award as Top Leader on CSR Commitment 2020.

Governance Achievements

• Implementation of TRICE values (Trustworthy, Respect, Innovative, Caring, Excellence).

Climate Goals & Targets

Environmental Challenges

• Global economic recession due to Covid-19 impacting finance, consumers, processes, and employees.
• Sales performance decline, cash flow disruption, increased employee costs due to Covid-19.
• Consumer negotiations, contract terminations, payment delays, purchase cancellations.
• Potential risks of project completion delays, operational failures, business continuity dysfunction, changes in business practices and work habits.
• Decreased employee job satisfaction and engagement, decreased productivity, increased resignation requests, risk of dysfunctional person in charge, increased inability to work.

Mitigation Strategies

• Strengthening resilience and focusing on stable financial performance.
• Protecting company values to mitigate risks and direct business conduct.
• Creating value for stakeholders by sustaining core businesses, creating new initiatives, and delivering fast using competitive advantages.
• Leveraging digital assets for project marketing.
• Collaborating with funding parties and banks to cater to customers' financial capabilities.

Supply Chain Management

Responsible Procurement

• Clear procurement standards and specifications for suppliers.
• Intiland Sustainable Design Guideline.
• Engineering review to scrutinize specifications and rationalize design elements.
• Greenship criteria for material resource and cycle (no CFC or halon, reuse of building materials, environmentally processed products, certified wood, modular design, local materials).

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI (Global Reporting Initiative) standard core option, OJK (Financial Services Authority) regulation

Certifications: ISO 9001 (Quality Management System), EDGE Certificate (South Quarter), Greenship Gold Certification (South Quarter)

Sustainable Products & Innovation

• South Quarter (green building)

Awards & Recognition

• Top CSR Awards Star 3 (2020)
• Top Leader on CSR Commitment (2020)
• Best Landed Development (Serenia Hills, 2020)
• Top Ten Developers (BCI Asia Awards 2020)
• Other awards mentioned in the report for South Quarter and Serenia Hills

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Social Sustainability
• Governance

Environmental Achievements

• 15.82% reduction in GHG emissions from three office buildings
• South Quarter maintained its Gold rating Greenship Certificate (Existing Building) from GBCI
• South Quarter achieved more than 25% water consumption from recycled and rainwater (increased from 16%)
• SQ Res saved Rp 128 million in water consumption costs in 2021 (6% savings)

Social Achievements

• 99% of Intiland employees vaccinated against Covid-19
• 94% customer satisfaction rate
• 246 participants in the Innovation Award 2021
• 25,287 people vaccinated through Intiland's program in Jakarta and Surabaya
• Zero reported cases of non-compliance concerning marketing communications, health and safety impacts of products and services, and relevant social and economic laws and regulations

Governance Achievements

• Received three prestigious awards from PropertyGuru Indonesia: Special Recognition in Environmental, Social, Governance; Special Recognition in Sustainable Design & Construction; and The Best Sustainable Developer Indonesia
• No cases of non-compliance in 2021
• Implementation of Intiland Sustainable Guideline

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to the pandemic
• Material waste due to overspecifications in projects
• Uncertainty due to the pandemic
• Need to readjust license for PROPER certification due to changes in water treatment specifications

Mitigation Strategies

• Detailed procurement process with thorough calculations, estimates, and inspections
• Engineering review to scrutinize specifications
• Change and innovation to weather the storm
• Refining Intiland Sustainable Guideline to broaden sustainability scope
• Implementation of digital tools for communication and operations

Supply Chain Management

Supplier Audits: Several projects started assessing vendors based on GRI checklist

Responsible Procurement

• Intiland Sustainable Guideline
• Detailed procurement process
• Engineering review
• Vendor evaluations

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Development of energy-efficient products
• Providing space for EV chargers

Reporting Standards

Frameworks Used: GRI, POJK No 51/POJK.03/2017

Certifications: ISO 9001 (Intiland Hospitality and Property Management), Greenship Gold (South Quarter)

Third-party Assurance: Not disclosed

Sustainable Products & Innovation

• South Quarter
• Fifty Seven Promenade
• SQ Res
• Sumatra 36
• World Trade Center Surabaya (EV chargers)

Awards & Recognition

• The Best Sustainable Developer Indonesia (PropertyGuru Indonesia Property Awards 2021)
• Special Recognition in Sustainable Design & Construction (PropertyGuru Indonesia Property Awards 2021)
• Special Recognition in ESG (PropertyGuru Indonesia Property Awards 2021)
• Top Ten Developer 2021 (BCI Asia Awards 2021)
• The Best Property Company & Real Estate (Urban City Awards 2021)
• Gold Winner: Serenia Hills (World FIABCI Prix d’Excellence Awards 2021)
• Highly Recognized Condo In Jakarta: 57 Promenade (Properti Indonesia Awards 2021)
• Best Premium Apartment: Regatta (Golden Property Awards 2021)
• Best Housing Development: DUO (PropertyGuru Indonesia Property Awards 2021)
• Gold Winner Office Development: South Quarter (FIABCI REI Excellence Awards 2021)
• Gold Winner Residential High Rise: 1Park Avenue (FIABCI REI Excellence Awards 2021)
• Gold Winner Residential Mid Rise: Graha Golf (FIABCI REI Excellence Awards 2021)
• Silver Winner Residential Low Rise: Graha Natura (FIABCI REI Excellence Awards 2021)
• Country Winner Sustainable Developer: Intiland (PropertyGuru Asia Property Awards 2021)

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Social Sustainability
• Governance

Environmental Achievements

• Reduced organic waste by 300 tonnes from all properties
• Maintained energy intensity in two office buildings and four apartment buildings below 200 kWh/m²
• Initiatives to implement and install EV Chargers Station in several properties
• Significant decrease (18%) in the total amount of materials used in three projects compared to the previous year.

Social Achievements

• 98% of customers expressed satisfaction with services
• Successfully maintained 5S audit score for 1Park Avenue apartment above 80% for two consecutive years
• Carried out 43 CSR activities with an average Social Return on Investment value of 1.11
• Zero cases of non-compliance related to marketing communications, product information, health and safety impacts of products and services, data privacy breach, and relevant laws and regulations.

Governance Achievements

• Established Code of Ethics and Integrity Pact signed by all stakeholders
• Implemented a whistleblowing facility
• Implemented a comprehensive risk management system addressing sales & marketing, building management, licensing & legal, financial, and construction risks, and holding company risk.

Climate Goals & Targets

Environmental Challenges

• Economic fluctuations
• Changing consumer buying trends
• Political conditions (general election campaign)
• Material waste due to building over-specification
• Lack of purchases of apartment products

Mitigation Strategies

• Proactive solutions to maintain business stability
• In-depth studies and understanding of market and consumer needs
• Strategies to enhance business amidst competitive market
• Strengthening sales performance, focusing on ready-to-use units
• Organic growth through new project development
• Refining financial structure
• Enhancing human resources quality through development programs
• Strengthening clarification process with suppliers to optimize quality and quantity of materials
• Waste reduction policy through engineering reviews and Building Information Modeling (BIM)

Supply Chain Management

Supplier Audits: 5 major vendors from 9 projects in 2023

Responsible Procurement

• Selecting local materials within 1,000 km radius
• Utilizing and preserving local and native plants
• Selecting low-carbon materials
• Avoiding CFCs, asbestos, and high-VOC paints

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, POJK No 51/POJK.03/2017

Certifications: ISO 9001 (Intiland Hospitality and Property Management)

UN Sustainable Development Goals

• Goal 2
• Goal 3
• Goal 4
• Goal 8
• Goal 11
• Goal 13
• Goal 15
• Goal 17

Various CSR initiatives contribute to these goals through community development, health programs, education support, economic empowerment, sustainable cities, climate action, biodiversity conservation, and partnerships.

Awards & Recognition

• Favorite National Housing Figure Award (Mr. Hendro S. Gondokusumo)
• SQ Rés Best High-End Apartment (Java Area)
• Gold Rating for Existing Building – Greenship V1.1 (South Quarter)