Climate Change Data

Environmental Metrics

ESG Focus Areas

• Governance
• Social
• Environment

Environmental Achievements

• Emissions of 494 tonnes of CO2 (2,006,498 kWh) were in respect of direct emissions from combustion of fuel (diesel and petrol) and operations of facilities. The external consultants calculated the levels using billing information for our properties and details of expenses from team members claiming mileage for business travel.

Social Achievements

• 91% of our global team recommending GBG as a ‘great place to work’ and another overall increase in our engagement scores using the Gallup best practice methodology.
• Over 19,873 hours has been spent learning by our team members through ‘be/developed’ (2019: 17,498 hours).
• Women comprise 36% of our total workforce and 43% of our Board of Directors

Governance Achievements

• Adopted the 2018 Quoted Companies Alliance Corporate Governance Code
• Appointed BDO LLP to conduct internal audit
• Implemented a Malas & Clawback Policy and a Minimum Shareholding Policy

Climate Goals & Targets

Environmental Challenges

• Increasing competition and global reach
• Cyber attack
• Loss of data and systems through ineffective disaster recovery & business continuity plans
• Non-supply by major supplier
• Failure to comply with regulations and laws and/or changes in regulatory environment & enforcement
• Ineffective succession planning and skills retention
• Loss of intellectual property
• Inability to meet new product development and scalability challenges
• Covid-19 pandemic

Mitigation Strategies

• Business continuity plans
• Multiple suppliers
• Cyber insurance, strengthened Information Security capability, InfoSec awareness program, penetration testing
• Global business continuity program, regular review and audit of disaster recovery requirements
• Dedicated Legal, Governance, Health and Safety, Privacy & Information Security Teams, established procedures for material issues and changes, external legal advisors, global intranet training program
• Investment in developing skills and abilities, competitive total benefits packages, employee engagement surveys, monitoring attrition rates
• Licensing rights to use applications, trademark, copyright, patent and other intellectual property laws, contract provisions, global trademark registration, audits on customer compliance
• Extensive research and market analysis, increased investment in product development teams, customer involvement in development process
• Swift actions including smooth transition to full remote working, prudent and decisive action to preserve liquidity, Covid Team, weekly virtual Board meetings

Supply Chain Management

Responsible Procurement

• Supplier due diligence
• Ongoing monitoring of supplier credentials

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: QCA Code

Certifications: ISO 27001

Awards & Recognition

• The Sunday Times FTSE AIM Non-Executive Director Award

Environmental Metrics

ESG Focus Areas

• Environment
• Everyone (People)
• Ethics

Environmental Achievements

• Reduced Scope 1 and 2 emissions by 54% compared to FY22 baseline
• Completed climate-related scenario analysis

Social Achievements

• Increased female representation across global workforce and senior leaders
• Increased participation in voluntary diversity data collection to 51.8% (2023: 47.1%)
• Published an internal Ethnicity Report

Governance Achievements

• Improved anti-bribery and corruption arrangements
• Welcomed Michelle Senecal de Fonseca as a Non-Executive Board member

Climate Goals & Targets

Environmental Challenges

• Subdued macroeconomic conditions impacting consumer demand
• Changes in consumer behaviours within the internet economy
• Increased heatwaves, cyclones, water stress, and wildfires

Mitigation Strategies

• Focus on cost-effectiveness and simplification delivered £10 million annualised savings
• Improved growth trajectory in second half of FY24
• Management plans in place to address transition and physical climate risks
• Review plans in FY25 for certain climate risks

Supply Chain Management

Responsible Procurement

• Thorough due diligence when onboarding suppliers
• Regular dialogue maintained throughout supplier relationships

Climate-Related Risks & Opportunities

Physical Risks

• Increased heatwaves
• Increased cyclones
• Increased water stress
• Increased wildfires

Transition Risks

• GHG pricing
• Carbon tax
• Enhanced reporting requirements
• Investment in carbon removals
• Supplier failure to meet climate maturity expectations
• Failure to meet climate-related targets

Opportunities

• Improved energy efficiency
• Enhanced climate-related disclosure
• Development of new solutions

Reporting Standards

Frameworks Used: TCFD

Certifications: ISO27001:2022, PCI-DSS, FedRAMP