Lincolnshire Housing Partnership Limited
Climate Impact & Sustainability Data (2020-2025, 2022-23)
Reporting Period: 2020-2025
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Developed an agile workforce to reduce commuting and site travel that is not essential to the business
- Created and embedded an employee Health & Wellbeing programme
- Introduced technology to support agile working
Social Achievements
- Delivered our Customer First Complaints methodology to all staff achieving HouseMark accreditation and compliance with the Housing Ombudsman 2020 Code of Practice
- Trained all colleagues in the Mary Gober International customer service methodology
- Engaged (and continue to engage) with the Customer Scrutiny Panel
Governance Achievements
- Developed Agile Working guidelines
- Developed a Procurement Strategy that seeks to ensure that social value and environmental impact are considered in all procurement activity
Climate Goals & Targets
Long-term Goals:
- Achieve net-zero emissions by 2050
Medium-term Goals:
- Achieve a minimum SAP rating of 69 for all properties by 2030
Short-term Goals:
- Develop a baseline position of greenhouse gas emissions from offices, business travel, energy performance of homes, communal energy use and the In-House Repairs Service (IHRS) fleet by April 2022
- Develop a baseline position of waste generation from offices, IHRS and customer initiatives by April 2022
- Develop a detailed plan to achieve net Zero by 2050 by July 2021
- Develop a detailed plan that delivers a minimum SAP 69 (EPC C) for all homes including lower performing properties by 2030 by July 2021
Environmental Challenges
- Understanding what is required to bring poorer performing properties up to SAP69 standard and to understand our baseline position across the organisation so that we can provide SMART and affordable solutions and targets.
- Achieving a G1/V1 rating from the Regulator; being an employer of choice; and considering the social and environmental impacts of all procurement activity.
Mitigation Strategies
- Setting annual SAP improvement targets to provide assurance that it is on track to meet the 2030 requirement. Decisions to invest to improve energy performance will be consistent with the wider commercial criteria within the Asset Management & Growth Strategy and related policies.
- Commitment to achieving a G1/V1 rating from the Regulator; being an employer of choice; and considering the social and environmental impacts of all procurement activity.
Supply Chain Management
Responsible Procurement
- Fully integrating sustainability into all stages of our procurement cycle, from identifying needs through to contract management
Climate-Related Risks & Opportunities
Physical Risks
- Increased rainfall in the winter, often resulting in flooding and hotter summers, which result in droughts
Reporting Standards
Frameworks Used: Sustainability Reporting Standards (SRS)
Reporting Period: 2022-23
Environmental Metrics
Total Carbon Emissions:30,571,177 kg CO2e
Scope 1 Emissions:2,017,572 kg CO2e
Scope 2 Emissions:275,038 kg CO2e
Scope 3 Emissions:28,278,567 kg CO2e
ESG Focus Areas
- Sustainable Planet
- Sustainable Communities
- Sustainable Business
Environmental Achievements
- Secured £8 million in government funding to improve energy efficiency in 733 homes and install 82 air source heat pumps, reducing carbon emissions by over 330,000kgs per year.
- Introduced Sava’s Intelligent Energy software to model retrofit measures and estimate cost savings.
- Introduced 3 biodiversity sites.
Social Achievements
- Supported 1285 customers through the Money Support Service, finding an additional £536,432 income for households.
- Launched LHP Hardship fund.
- Delivered top quartile customer satisfaction and tenant satisfaction measures (TSMs).
Governance Achievements
- Board approved its EDI Vision.
- Chair signed up to the NHF ‘Chair’s Challenge’.
- Arranged a £30m seven-year revolving credit facility with Danske Bank, incorporating targets around suppliers’ apprentices, sustainable sourcing and low carbon heating in new homes.
Climate Goals & Targets
Long-term Goals:
- Reach Net Zero by 2050.
Medium-term Goals:
- All homes rated EPC C and above by 2030.
- Begin plans to move gas properties onto alternative systems by 2030.
Short-term Goals:
- Become a carbon literate organisation by March 2024.
- Complete energy efficiency project of 800 properties.
Environmental Challenges
- Increased flood risk due to rising sea levels.
- Increased risk of homes overheating.
- Deprivation in northeast Lincolnshire and Boston impacting residents.
- Fuel poverty among residents.
Mitigation Strategies
- Using GIS system to identify homes at risk of flooding.
- Planning to review climatic risks to properties by April 2025.
- Winterwise Campaign to support customers over winter months.
- Money Support Service to help customers manage bills and access support.
- LHP Hardship fund.
Supply Chain Management
Supplier Audits: 20% weighting on ESG criteria in procurement process
Responsible Procurement
- 100% of timber products procured through our main contractor will be responsibly sourced.
Climate-Related Risks & Opportunities
Physical Risks
- Increased flood risk
- Increased risk of homes overheating
Reporting Standards
Frameworks Used: Sustainability Reporting Standard for Social Housing (SRS), Sustainable Development Goals (SDGs), International Capital Market Association (ICMA), Loan Market Association (LMA), Sustainability Accounting Standards Board (SASB), Global Reporting Initiative (GRI), Task-Force on Climate Related Financial Disclosures (TCFD)