TrueBlue Inc.
Climate Impact & Sustainability Data (2019, 2020, 2021, 2022, 2023)
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Workforce Development
- Veteran Employment
- Community Support
- Safety
- Diversity & Inclusion
- Ethical Conduct
- Environmental Sustainability
Environmental Achievements
- Reduced incident rate by 50% since 2006.
- Using low-VOC paints, replacing inefficient lights with low-demand LED bulbs, and leveraging technology to reduce miles driven by associates, candidates, and employees.
- Energy Star compliant computers, smart thermostats, energy reclamation from data centers and elevators, transition to cloud-based IT infrastructure.
Social Achievements
- Placed approximately 730,000 people into jobs, including more than 300,000 permanent placements.
- Hired approximately 30,000 veterans.
- Launched WorkUp skills training program offering free training to associates.
- Implemented onsite education program to help associates earn GEDs.
- Developed JobStack mobile app for increased associate control and flexibility.
- Created Affinix platform for streamlined recruiting and candidate experience.
- Expanded Paid Parental Leave benefits to four weeks.
- Introduced free biometric screening and health coaching programs for employees.
- Implemented Full Performance strategy for employee career growth.
- Established Diversity and Inclusion Council and Employee Resource Groups.
Governance Achievements
- Established a Code of Conduct & Ethics and implemented annual ethics training.
- Implemented Supplier Code of Conduct with environmental and human rights requirements.
- Established iComply and Compliance Alert systems for reporting concerns.
- Board of Directors achieved 66% racial and gender diversity.
Climate Goals & Targets
Short-term Goals:
- Monitor and disclose water use.
- Disclose information on energy from renewable sources.
- Use third-party environmental management system to improve energy usage.
Environmental Challenges
- Limited environmental impact as a branch-based business with many remote workers.
- Balancing flexibility for temporary workers with client needs.
- Ensuring safety of associates at various worksites.
Mitigation Strategies
- Implemented initiatives to reduce environmental footprint (e.g., energy-efficient technologies, reduced travel).
- Developed JobStack and Affinix platforms to improve worker flexibility and client satisfaction.
- Implemented BeSafe program with safety training and best practices.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct requiring environmental protection, compliance with laws, and waste reduction.
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- JobStack app
- Affinix platform
Awards & Recognition
- Military Times Best for Vets Employer
- Victory Media’s Military Friendly Employer
- PeopleScout Military Friendly® Employer
- HRO Tektonic Award (Affinix)
- Brandon Hall Group Gold Award (Affinix)
- Inavero’s Best of Staffing Client Award (Staff Management)
- NACD NXT Recognition Award
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Board Governance
- Diversity, Equity, and Inclusion
- Professional Integrity
- Human Capital Management
- Cyber Security
- Environment
Environmental Achievements
- Used low-VOC paints, replaced inefficient lights with low-demand LED bulbs, and leveraged technology to reduce miles driven by associates, candidates, and employees. Opened a LEED-certified Chicago delivery center.
- Implemented practices to reduce air travel and miles driven, using video conferencing and other telecommunication tools.
- Reduced paper usage through creative methods.
- Sourced and purchased sustainable and recycled supplies and equipment.
- Replaced tank-style water heaters with energy-efficient on-demand water heaters, used low-VOC paint, and retrofitted lights with more efficient LED and T8 lights.
- Donated office equipment and electronics to non-profits and recycled unusable items.
Social Achievements
- Placed more U.S. military veterans and spouses in full-time employment than any other recruitment firm in the world.
- Increased the number of diverse candidates across roles for a major healthcare company, nearly tripling their veteran hiring percentage.
- Launched JobStack mobile app at PeopleReady, Affinix platform at PeopleScout, and Stafftrack at PeopleManagement to improve associate experience and flexibility.
- Partnered with community-based organizations to connect people with jobs and provide soft-skills training, career coaching, and connections to education resources.
- Launched an onsite education program to help associates earn their GED and become permanent employees.
- Implemented comprehensive safety, PPE, and sanitation measures during the COVID-19 pandemic.
- Provided more than 120,000 masks to frontline workers.
- Enabled most support center employees to work from home.
- Responded to natural disasters by providing associates to support cleanup and rebuilding efforts.
- Partnered with Sober Living America to help people in recovery find employment.
- Launched a “We Care” campaign to spread positivity and give back to communities.
- Hosted a Community Headshot Day to provide free professional headshots to job seekers.
Governance Achievements
- Incorporated ESG and HCM goals into the executive compensation program.
- Established a Diversity, Equity, and Inclusion Council (DEI Council).
- Hired a Vice President of Diversity, Equity, and Inclusion.
- Implemented a Global Mentorship Program.
- Launched LinkedIn Learning for all employees.
- Implemented BeSafe—a set of common safety processes and best practices.
- Updated Temporary Worker Initiative with OSHA.
- Implemented a robust Code of Conduct and Business Ethics program with annual training for employees.
- Established an Anti-Bribery and Corruption Program (ABC Program).
- Implemented a Supplier Code of Conduct.
- Established data privacy and security policies and procedures in accordance with ISO 27001:2013.
Climate Goals & Targets
Environmental Challenges
- COVID-19 pandemic and its impact on workforce and business operations.
- Supply chain disruptions.
- Natural disasters.
- Challenges faced by veterans transitioning to civilian workforce.
- Challenges faced by people seeking second chances after serving time.
- Challenges faced by people in recovery from addiction.
- Maintaining a diverse and inclusive workforce.
- Cybersecurity threats.
- Data privacy concerns.
Mitigation Strategies
- Formed a COVID-19 task force to implement safety measures and provide resources.
- Leveraged digital solutions and mobile apps to connect companies and associates safely.
- Redeployed resources to focus on clients with increased demand.
- Implemented veteran hiring services, including education programs, digital recruitment strategies, and a Veteran Talent Exchange.
- Partnered with community organizations and government agencies to support workforce development.
- Partnered with Sober Living America to provide employment opportunities for people in recovery.
- Established a DEI Council and hired a VP of DEI to lead cultural change initiatives.
- Implemented robust cybersecurity measures and data protection protocols.
- Established comprehensive data privacy policies and procedures.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct requiring compliance with environmental laws and regulations, waste reduction, and responsible resource use.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: SASB
Awards & Recognition
- Top Workplaces USA Award (PeopleReady, PeopleScout, PeopleManagement)
- Bronze Stevie Award (Staff Management)
- HRO Today Association Award (PeopleManagement)
- Gold in the Most Innovative Crisis Management Program of the Year (PeopleManagement)
- Bronze in the Brandon Hall Excellence in Technology Awards (PeopleManagement)
- Gold winner for Best Advance in Talent Acquisition Technology (PeopleScout)
- NACD NXT Award
- Seattle Business Magazine's “Excellence in Governance” award
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Board Governance
- Diversity, Equity, and Inclusion
- Professional Integrity
- Human Capital Management
- Cyber Security
- Environment
Environmental Achievements
- Using low-VOC paints, replacing inefficient lights with low-demand LED bulbs, and leveraging technology to reduce miles driven by associates, candidates, and employees.
- Undertaking a complete greenhouse gas assessment in 2022.
Social Achievements
- Placed more U.S. military veterans and spouses in full-time employment than any other recruitment firm in the world.
- Launched personalized career counseling services for service members, veterans, military spouses, and National Guard and Reserves.
- Improved employee engagement score to 78%, exceeding the benchmark of 67%.
- Launched several mobile apps (JobStack, Affinix, Stafftrack®, Centerline Drivers Mobile App) to improve worker experience and efficiency.
- Implemented BeSafe, a set of common safety processes and best practices.
Governance Achievements
- Incorporated ESG and HCM goals into the executive compensation program.
- Received ISO 27001 Information Security Management certification.
- Experienced no data breaches in 2021.
- Outperformed Ethisphere’s custom industry benchmark in four of eight pillars in an ethical culture assessment.
Climate Goals & Targets
Environmental Challenges
- Limited environmental impact due to branch-based business model with many remote workers.
- Recruiting and retaining talented tradespeople.
Mitigation Strategies
- Greenhouse gas assessment to identify further reduction opportunities.
- Respect the Craft™ recognition program to reward and retain tradespeople.
- Initiated conversations with OSHA to update its Temporary Worker Initiative.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct requiring compliance with UK Modern Slavery Act 2015
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: SASB, GRI, TCFD
Certifications: ISO 27001
Awards & Recognition
- Top Workplaces USA Award (PeopleReady, PeopleScout, PeopleManagement)
- Silver MUSE Creative Award (Centerline Drivers)
- ClearlyRated 2022 Best of Staffing award (Centerline Drivers)
- Platinum Award in the 2021 Titan Business Awards (Staff Management | SMX)
- ClearlyRated’s 2022 Best of Staffing Diamond Client Award (Staff Management | SMX)
- Silver Stevie Award (PeopleReady)
- Bronze award from Brandon Hall (PeopleScout’s Affinix)
- Silver in the 2021 Brandon Hall Excellence in Technology Awards (Staff Management | SMX and SIMOS Solutions)
- Gold in the 2022 AVA Digital Awards (PeopleReady’s JobStack)
- Gold and Silver in the Brandon Hall Awards (PeopleReady’s JobStack)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:107,035 mtCO2e
Scope 1 Emissions:3,101 mtCO2e
Scope 2 Emissions:4,511 mtCO2e
Scope 3 Emissions:99,422 mtCO2e
Waste Generated:1,404 tons
Carbon Intensity:10.24 mtCO2e per FTE in 2022
ESG Focus Areas
- Human Capital Management (HCM)
- Diversity, Equity & Inclusion (DE&I)
- Environmental Sustainability
- Ethical Conduct
- Community Engagement
Environmental Achievements
- Reduced total greenhouse gas emissions by approximately 2% compared to 2021. Reductions were driven by decreased company-fleet fuel usage, reduced commuting miles, and a significant reduction in paper.
Social Achievements
- Placed more U.S. military veterans and spouses in full-time employment than any other recruitment firm in the world.
- Launched Bridges to Work program to create opportunities for individuals to return to the workforce and overcome barriers.
- Launched TrueBalance program to help employees develop structure and find motivation through gamification.
- 78% of employees reported being engaged (exceeding benchmark).
Governance Achievements
- Completed first stakeholder materiality assessment.
- Signed onto the United Nations Global Compact.
- Completed first greenhouse gas assessment.
- Incorporated ESG and HCM goals into executive compensation program.
- Maintained ISO 27001 Information Security Management certification.
Climate Goals & Targets
Long-term Goals:
- Achieve Net Zero by 2050
Short-term Goals:
- 10% renewable electricity in Scope 1 by 2035
- 5% reduction in electricity consumption in Scope 1 by 2035
- 10% waste diverted from landfill, incineration, and environment by 2035
Environmental Challenges
- Increase in business travel and related emissions.
- Addressing the skills gap in the workforce.
Mitigation Strategies
- Convened a cross-functional team to identify measures and activities to reduce environmental footprint.
- Launched pilot program providing free online training for high-performing associates in skilled trades.
- Implementing electronic dispatch to reduce travel miles.
- Repurposing office equipment and supplies.
- Automating computer sleep/shutdown.
- Using efficient LED lighting.
- Encouraging work from home/hybrid options.
- Prioritizing virtual meetings.
- Encouraging public transport and providing bicycle storage.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct (including labor practices, human rights, health & safety, ethics, environmental practices, data protection)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: SASB, UN Global Compact, UN Sustainable Development Goals
Certifications: ISO 27001
UN Sustainable Development Goals
- SDG 4: Quality Education
- SDG 5: Gender Equality
- SDG 8: Decent Work and Economic Growth
- SDG 13: Climate Action
TrueBlue's business activities and strategy contribute to these goals through workforce development, diversity and inclusion initiatives, economic growth, and environmental sustainability efforts.
Awards & Recognition
- Forbes America's Best Employers for Diversity 2022
- Forbes America's Best Employers for Women 2022
- Top Workplaces USA Award (PeopleReady, PeopleScout, PeopleManagement)
- Top Companies for Women to Work For In Transportation (Centerline)
- ClearlyRated’s Best of Staffing Diamond Client Award (Staff Management | SMX)
- Forbes Best Temp Staffing Firms 2022 (PeopleReady)
- Recruitment Marketing Awards (PeopleScout UK)
- Best in Biz Awards (Affinix)
- AVA Digital Awards (JobStack)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:28,099 mtCO2e
Scope 1 Emissions:2,565 mtCO2e
Scope 2 Emissions:3,101 mtCO2e
Scope 3 Emissions:20,364 mtCO2e
Waste Generated:2587 tons
Carbon Intensity:5.44 mtCO2e per FTE in 2023
ESG Focus Areas
- Human Capital Management (HCM)
- Climate Change
- Human Trafficking
- Ethical Operations
- Community Engagement
- Skills Development
- Diversity, Equity & Inclusion
Environmental Achievements
- Launched RenewableWorks, a dedicated arm focused on partnering with renewable energy contractors to support solar construction projects.
- Reduced total carbon footprint by approximately 22% and 4% per FTE in 2023 compared to 2022.
Social Achievements
- Completed a pilot and began expansion of WorkUp, an associate upskilling program.
- Partnered with Truckers Against Trafficking to help end human trafficking.
- Partnered with more than 2,500 organizations in communities around the world to create job opportunities and give back.
- Reduced contingent turnover by 36% for a global medical equipment and supplies company.
Governance Achievements
- Incorporated ESG and HCM goals into the executive compensation program.
- Observed Ethics Awareness Month and honored employees demonstrating ethical commitment.
- Implemented an inclusive hiring policy, including a systematic approach to promotions and hiring that ensures diverse recruiting, candidate slates, and inclusion.
Climate Goals & Targets
Long-term Goals:
- Achieve Net Zero by 2050
Medium-term Goals:
- 10% renewable electricity in Scope 1 by 2035
- 5% reduction in electricity consumption in Scope 1 by 2035
- 10% waste diverted from landfill, incineration, and environment by 2035
Environmental Challenges
- Increased business travel since 2021 and the related emissions.
- Difficulty in meaningfully collecting data to track emissions over time for associate commutes.
Mitigation Strategies
- Recognized a 20% decrease in overall air miles traveled in 2023 compared to 2022.
- Developed strategies to reduce company-fleet fuel usage, reduced commuting miles, branch consolidation, and a significant reduction in paper.
- Excluding emissions estimated for associate commute from GHG inventory due to variability and lack of control over commute behavior.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct requiring compliance with human rights, labor standards, environmental practices, and anti-corruption standards.
- Third-party due diligence on vendors with whom we do more than $25,000 in business in the United States and all international vendors.
Climate-Related Risks & Opportunities
Opportunities
- RenewableWorks initiative
Reporting Standards
Frameworks Used: SASB, UN Global Compact, UN Sustainable Development Goals
Certifications: ISO 27001
UN Sustainable Development Goals
- SDG 4: Quality Education
- SDG 5: Gender Equality
- SDG 8: Decent Work and Economic Growth
- SDG 13: Climate Action
TrueBlue's initiatives contribute to these SDGs through skills development programs, diversity and inclusion efforts, job creation, and climate action initiatives.
Awards & Recognition
- Forbes Best Employer for Diversity (2020, 2022, 2023)
- Top Workplaces USA Award (PeopleReady, PeopleScout, PeopleManagement)
- ASA Elevate Awards Honorable Mention for WorkUp
- TITAN Business Award and Vega Award for JobStack
- RAD Awards for PeopleScout