Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Social Responsibility
• Governance
• Diversity, Equity & Inclusion
• Human Rights

Environmental Achievements

• Partnered with Delta Air Lines to purchase Sustainable Aviation Fuel (SAF), reducing lifecycle carbon emissions of aviation fuel by up to 80%
• Reduced real estate footprint by 84%
• Moved HR documents to the cloud and implemented a paperless expense system to reduce paper footprint
• Participated in mangrove planting initiative with Delta and MANG

Social Achievements

• Offered 401K investment workshops and increased company contribution to healthcare costs
• Provided reimbursement for gym and weight-loss programs
• Offered free Calm app membership to employees for stress management and well-being
• Enhanced onboarding experience with onboarding module and welcome package
• Donated 500 drawstring bags to schools in Massachusetts
• Donated socks to Roland’s House and Marlborough Community Cupboard

Governance Achievements

• Implemented a diversity, equity & inclusion policy
• Began working with The MassHire Department of Career Services for veteran and spouse career placement
• Implemented new policies: Privacy Rights Management, Authority Request, Vendor Risk Management, and Bring Your Own Device (BYOD)
• Partnered with TrustArc for data privacy management and TrustE for privacy seal verification
• Complies with EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and GDPR
• Completed 6th year of employee security awareness training

Climate Goals & Targets

Environmental Challenges

• Sedentary nature of jobs impacting employee physical well-being
• Mental health challenges exacerbated by COVID-19
• Need for accessible vehicle charging stations for electric vehicles

Mitigation Strategies

• Offered movement modules through the Calm app
• Expanded mental health provider network through healthcare provider and EAP
• Added link to PlugShare in AMIGo app for EV charging station locations

Supply Chain Management

Responsible Procurement

• Replaced Russian-owned cybersecurity vendor with Trellix
• Supplier diversity initiative focusing on certified small businesses and minority-owned enterprises

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: B Corp Certification

Certifications: Women’s Business Enterprise (WBE), B Corp Certification

Environmental Metrics

ESG Focus Areas

• Environmental Stewardship
• Human Rights
• Diversity, Equity & Inclusion
• Employee Well-being
• Community Engagement

Environmental Achievements

• Participation in National Beach Clean Up Week
• Employee Green Office Challenge promoting sustainable practices in home workspaces

Social Achievements

• Restored workforce to pre-pandemic levels
• Launched and expanded employee recognition program (Stand Out!)
• Implemented Days of Understanding campaign to promote inclusive language
• Donated to various charities (Maui Wildfire Relief, Save the Children (Ukraine), local charities through Knock-Knock, Give A Sock Campaign)
• Provided employee access to free wellness app (Calm)
• Offered employee assistance program (EAP)

Governance Achievements

• Continued B Corp Certification
• Expanded executive leadership team
• Established Corporate Executive Committee and CSR Council
• Implemented various policies (Privacy Rights Management, Employee Privacy, Global Information Security, Vendor Risk Management, Pandemic & Infectious Disease, Bring Your Own Device, Authority Request, Business Continuity Management, Data Retention and Disposal, Incident Response)
• Partnered with TrustArc for data privacy management
• Complied with EU-U.S. and Swiss-U.S. Data Privacy Frameworks
• Appointed DataRep as Data Protection Representative in the EU
• CEO signed CEO Action for Diversity & Inclusion pledge

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Goal to identify and build relationships with certified small businesses and minority-owned enterprises

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: B Corp

Certifications: Women’s Business Enterprise (WBE), B Corp

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed