Lumen Technologies, Inc.
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:1,424,146 tCO2e/year (Scope 1 & 2 market-based) + 999,252 tCO2e/year (Scope 3 upstream)
Scope 1 Emissions:173,906 tCO2e/year
Scope 2 Emissions:1,250,240 tCO2e/year
Scope 3 Emissions:999,252 tCO2e/year (upstream)
Renewable Energy Share:5% (2022)
Total Energy Consumption:4,072,066 MWh/year
Water Consumption:1,336,137 m³ (2022) (North America)
Waste Generated:23,549 tons/year (U.S.)
Carbon Intensity:Not disclosed
ESG Focus Areas
- Network reliability and resilience
- Cybersecurity and data privacy
- Ethical conduct and responsibility
- Inclusive culture
Environmental Achievements
- Reduced Scope 1 and Scope 2 GHG emissions by 25% (2018-2022), exceeding the 18% target set for 2025.
- Reduced Scope 3 GHG emissions by 39% (2018-2022), exceeding the 10% target set for 2025.
Social Achievements
- 71% overall engagement in the semiannual employee engagement survey (Spring 2022 to Fall 2022).
- Partnered with Syndio to advance pay equity goals.
- Rolling out Dare to Lead training to all employees (to be completed by end of 2024).
Governance Achievements
- Early achievement of 2025 science-based greenhouse gas emissions reduction targets.
- Updated Anti-Corruption Policy and implemented a new policy and process to manage public policy and lobbyist business courtesies.
- Achieved 99% completion rate for Code of Conduct training and 98.8% completion rate for Anti-Corruption Training.
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Not disclosed
Short-term Goals:
- Not disclosed
Environmental Challenges
- Maintaining strong network reliability and resilience in the face of weather events.
- Evolving cybersecurity and data privacy programs to address a changing threat landscape.
- Transition risks related to policy and legal changes, technology shifts, market dynamics, and reputational impacts.
Mitigation Strategies
- Robust Business Continuity Management (BCM) program.
- Ongoing security control refresh, implementing advanced capabilities leveraging automation and integration.
- TCFD-aligned, qualitative scenario analysis of transition risks and opportunities.
Supply Chain Management
Supplier Audits: Assessments of higher-risk suppliers, evaluating ethical, security, privacy, environmental, and sustainability practices.
Responsible Procurement
- Lumen Supplier Code of Conduct (updated July 2023), requiring compliance with human rights standards, environmental laws, and anti-corruption regulations.
Climate-Related Risks & Opportunities
Physical Risks
- Severe flooding
- Windstorms
- Hurricanes
- Wildfires
Transition Risks
- Policy and legal changes
- Technology shifts
- Market dynamics
- Reputational impacts
- Cost of transition to low-carbon technologies
- Sourcing renewable energy
Opportunities
- Support for digitalization
- Expansion of Quantum Fiber network
- Energy-efficient systems retrofitting
- Resource efficiency
- Energy sourcing
- New markets
Reporting Standards
Frameworks Used: TCFD, SASB, CDP
Certifications: ISO 14001 (UK), ISO 50001 (various European locations), ISO 20000, ISO 27001 (certain services and products)
Third-party Assurance: Limited assurance from an independent third party for selected metrics.
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Composable infrastructure
- Sustainable packaging
Awards & Recognition
- Overall Network Security Solution Provider of the Year (CyberSecurity Breakthrough Awards)
- 2024 Best Telecomms Companies to Work For (U.S. News & World Report)
- 2023 Campus Forward Award (RippleMatch)
- 2022 Workers’ Comp Risk Management Award for Excellence