Climate Change Data

Environmental Metrics

ESG Focus Areas

• Circular Economy

Environmental Achievements

• Refurbished over 60,000 devices since 2013, estimated average CO2 savings of 80 kg per device.

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Market competitiveness and barriers to entry.
• Price pressure within the industry.
• Competition from producers and telcos initiatives.
• Reputation on the web, brand awareness and image.
• Profitability improvement.
• Inventory requirement.

Mitigation Strategies

• Strengthening brand awareness and image through marketing.
• Offering new services to drive profitability.
• Opening retail stores to generate additional sales and improve brand awareness.
• Launching a C2C marketplace to improve supply and demand matching.
• Developing dynamic pricing and predictive algorithms to maximize margins.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced CO2 emissions by 1,500 tons in 2020 through refurbishments

Social Achievements

• Customer satisfaction rate of 92% (unchanged since 2017)
• Repeat purchase rate of 34%

Governance Achievements

• Successful IPO in October 2020, raising €2.7M

Climate Goals & Targets

Environmental Challenges

• Pandemic impact on margins from wholesale channel in 2021
• Competition from large foreign players with significant resources

Mitigation Strategies

• Development of high-margin services (TrenDevice+ membership, 2-year protection plan, insurance, franchising fees)
• Data and brand monetization (co-marketing, customer DB enhancement)
• Platform rental (white-label SaaS)

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Circular Economy
• E-waste reduction

Environmental Achievements

• 2,436 tons of CO2 saved in 2021 thanks to refurbished products and reduced e-waste (+62% on 2020).

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Highly competitive arena with well-funded foreign competitors.
• Price pressure affecting profitability.
• Inventory demand to meet retail stores and device rental business.

Mitigation Strategies

• Opening retail stores to move competition from online to offline.
• Expansion and diversification of product & service portfolio.
• Increasing sales abroad through online marketplaces.
• Device-as-a-Service rental extended to B2B customers.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Refurbished premium smartphones, tablets, laptops and wearables

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Circular Economy
• E-waste reduction

Environmental Achievements

• Saved an estimated 2,433 tons of CO2 in 2022 thanks to e-waste reduction arising from refurbishment.

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Highly competitive arena
• Well-funded foreign competitors
• Price pressure within the industry challenges profitability
• Inventory required to meet retail stores and devices rental business demand

Mitigation Strategies

• Shifting to higher profitability direct sales through TrenDevice website and retail stores
• Cost cutting actions
• Expansion of retail stores (9 planned by 2023)
• Partnership with Planetel for supplying refurbished devices

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Circular Economy
• E-waste reduction
• Extension of device lifetime

Environmental Achievements

• 841 tons of CO2 saved in H1 2021 due to refurbished products, a 23% increase from H1 2020

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Competitive pressure on prices
• More expensive import of used devices
• Higher overheads
• Slower than expected sales growth
• Success in new initiatives may postpone operating margins expansion
• Increasing investment in inventory is required for meeting potential demand and in view of the opening of retail stores

Mitigation Strategies

• Adjusted operating costs to factor in current and short-term expected effects
• Revenue acceleration program

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Refurbished premium smartphones, tablets, laptops and wearables

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Circular Economy
• E-waste reduction

Environmental Achievements

• Saved an estimated 1,226 tons of CO2 in H1 2022, a 46% year-on-year increase, thanks to e-waste reduction arising from refurbishment.

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Persisting competitive pressure on prices
• Low margins on products sold through foreign marketplaces
• Higher demand for newer products with lower margins
• Overstock policy undertaken to deal with an expected product shortage that did not occur
• Higher overheads and personnel costs
• Deteriorating macroeconomic conditions and weaker consumer disposable incomes

Mitigation Strategies

• Quitting sales through foreign marketplaces since July 2022 due to low operating margins
• Expanding retail stores (opened a franchised store in Rome in August 2022, bringing the total to 5 stores)
• Reshaping channel mix, focusing on own e-commerce and stores

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed