Climate Change Data

Environmental Metrics

ESG Focus Areas

• CSR
• Diversity
• Employee well-being
• Environmental policy
• Business ethics
• Access to employment and equal opportunities

Environmental Achievements

• Not disclosed

Social Achievements

• Ranked among the best recruitment companies in 2019 (Echos Executives)
• Rated Leader in Diversity 2020 (Financial Times)
• Rated “Excellent” in Décideurs magazine 2019 HR - Consultancy Firm ranking
• Ranked 71st out of 230 companies in the 2019 Gaia Index
• Commitment to schemes including PAQTE, EPIDE, and the Seine-Saint-Denis Égalité charter
• Joined the Corporate Association for a More Inclusive Economy
• Increased the number of hours of outsourced work for disabled persons by 5%
• Placed close to 9,800 assignments with individuals recognised as disabled workers
• Provided training to over 15,000 temporary employees

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Slowdown in economic growth and negative factors related to social unrest in France and commercial and geopolitical issues
• Reduction in demand in the industrial sector, particularly the automotive sector
• Abolition of CICE tax credit in France
• Historically tight US job market and a staffing sector facing a shortage of labor
• Slowdown in economic growth in Spain
• Bankruptcy of Jet Airways impacting the Group’s subsidiary at Heathrow Airport
• COVID-19 pandemic and resulting lockdown measures

Mitigation Strategies

• Improving the operational performance of its businesses
• Focusing on increasing margins on international markets
• Implementing service enhancement policies
• Adapting the network, updating the business model and revitalising the marketing of its branch network in Spain
• Implementing economic and social measures adapted to the COVID-19 situation (short-time working, cost reduction measures)
• Implementing an action plan aimed at employees and clients to ensure business continuity
• Maintaining operational capacity within the divisions while limiting the potential impact of the epidemic on Group employees

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ISO 9001, OHSAS 18001, ISO 14001, CEFRI (nuclear sector), MASE (chemicals and petrochemicals)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Echos Executives ranking
• Financial Times Leader in Diversity 2020
• Décideurs magazine 2019 HR - Consultancy Firm ranking
• Gaia Index ranking
• Storage Distribution and Transport Award
• Consistent High Achiever Award

Environmental Metrics

ESG Focus Areas

• Employment
• Diversity & Inclusion
• Health & Safety
• Talent Retention
• Business Ethics
• Environmental Responsibility

Environmental Achievements

• 45% of airport services vehicle fleet uses clean energy (electric or hybrid)
• Recycling of 43.36 tonnes of lead batteries from decommissioned electric ground support equipment

Social Achievements

• Silver certification from EcoVadis for temporary staffing activity in France
• Silver medal from EcoVadis for airport services division
• Professional equality index of 91/100
• Increased number of corporate clients to which CRIT has assigned workers recognised as disabled (+31%)
• Significant improvement in temporary employee accident rates
• 53% internal promotion rate for permanent employees

Governance Achievements

• Implementation of a whistleblowing system
• Roll-out of an Ethical Charter and Code of Conduct

Climate Goals & Targets

Environmental Challenges

• Skills shortages
• Talent retention
• Maintaining employer brand attractiveness
• Changes in labor market regulations
• Compliance with legislative and regulatory environments
• Geopolitical uncertainty and risk of recession
• Environmental risks (indirect impact on clients)
• Psychosocial risks in the workplace

Mitigation Strategies

• Significant investment in training programs for both permanent and temporary employees
• Implementation of open-ended temporary employment contracts (CDII)
• Active participation in professional organizations and industry dialogues
• Strong risk management and internal control procedures
• Lines of credit to finance the company during economic downturns
• Strengthening employer brand through digital communication and transparency
• Proactive environmental policy with certified environmental management system
• Measures to prevent and mitigate psychosocial risks

Supply Chain Management

Responsible Procurement

• Responsible Procurement Charter
• Inclusion of CSR criteria in supplier selection
• Sourcing from sheltered employment sector and disability-friendly companies

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, UN Global Compact

Certifications: ISO 9001, ISO 14001, ISO 45001, MASE, CEFRI, ISAGO

Third-party Assurance: PricewaterhouseCoopers Audit

UN Sustainable Development Goals

• Goal 7
• Goal 8
• Goal 10
• Goal 13

Awards & Recognition

• World Staffing Awards
• Best in Staffing 2023
• Best in Talent 2023