Heathrow Airport Holdings Limited
Climate Impact & Sustainability Data (2019, 2021, 2022, 2023)
Reporting Period: 2019
Environmental Metrics
Total Carbon Emissions:2,089,141 tCO2e (2018)
Scope 1 Emissions:26,246 tCO2e (2018)
Scope 2 Emissions:79,921 tCO2e (2018)
Scope 3 Emissions:2,062,895 tCO2e (2018)
Renewable Energy Share:100% (renewable electricity)
ESG Focus Areas
- Climate Change
- Diversity & Inclusion
- Community Engagement
- Sustainable Growth
- Supply Chain Responsibility
Environmental Achievements
- Became carbon-neutral for airport infrastructure in January 2020 by offsetting 2018 emissions.
- Launched Way2Go, a colleague initiative to reduce car use.
- Announced the world’s first airport Ultra Low Emission Zone (ULEZ) to be introduced in 2022.
- Continued reduction in overall noise levels.
Social Achievements
- 1,093 apprenticeships started in 2019 (exceeding target).
- Increased percentage of women in senior management to 35% and BAME representation to 17%.
- Raised awareness of neuro-developmental conditions.
- 64 out of 108 contracts amended to ensure supply chain workers receive the London Living Wage.
Governance Achievements
- Heathrow 2.0 sustainability strategy launched and integrated into business strategy.
- Regular reporting on sustainability performance and risks to the HAHL Board.
- Quarterly discussions of sustainability issues at the Sustainability and Operational Risk Committee.
Climate Goals & Targets
Long-term Goals:
- Achieve net-zero emissions by 2050 (airport infrastructure).
Medium-term Goals:
- Operate zero-carbon airport infrastructure by the mid-2030s.
- Achieve 50% of airport passenger journeys made by public transport by 2030.
Short-term Goals:
- Halve the number of late-running flights after 23:30 by 2022.
- Transition all direct supply-chain colleagues to London Living Wage by end of 2020.
Environmental Challenges
- Capacity constraints at the airport.
- Climate change and carbon emissions.
- Noise pollution and its impact on local communities.
- Air quality around the airport.
- Legal challenges to airport expansion.
Mitigation Strategies
- Investment in infrastructure improvements and expansion plans.
- Heathrow 2.0 sustainability strategy with ambitious targets.
- Incentives for quieter and cleaner aircraft.
- Introduction of ULEZ and plans for a Vehicle Access Charge.
- Engagement with local communities and stakeholders.
- Appealing the Court of Appeal ruling on the Airports National Policy Statement.
Supply Chain Management
Supplier Audits: 64 out of 108 contracts updated to ensure London Living Wage.
Responsible Procurement
- London Living Wage commitment
- Removal of zero-hours contracts
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events damaging property and disrupting operations.
- Changes to flight routes and destination demand due to climate change.
Transition Risks
- Adoption of new technologies and alternative fuels.
- Reduced demand for air travel due to changing customer sentiment.
- Carbon policies and regulations impacting ticket pricing and airport growth.
- Reputational risks from climate impacts.
Opportunities
- Leadership in decarbonisation efforts attracting passengers and investors.
Reporting Standards
Frameworks Used: TCFD
Third-party Assurance: Deloitte LLP
Sustainable Products & Innovation
- Trial of technology to convert plastic waste into fuel.
Awards & Recognition
- edie’s 2019 Mission Possible: Sustainable Business of the Year Award
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:8,154,578 tCO2e
Scope 1 Emissions:29,091 tCO2e
Scope 2 Emissions:49,066 tCO2e
Scope 3 Emissions:8,125,487 tCO2e
Renewable Energy Share:1.60%
Total Energy Consumption:231,082 MWh
Water Consumption:1,180,354 m3
Waste Generated:8,009 tons
Carbon Intensity:1.50 kg CO2e/passenger
ESG Focus Areas
- Net zero aviation
- A great place to live and work
- Responsible business foundations
Environmental Achievements
- Total waste generated fell to just over 8,000 tonnes compared to almost 24,000 in 2019.
- Recycling rate remained stable at just under 50%.
- First delivery of sustainable aviation fuel into Heathrow’s main fuel supply.
- Airlines representing 66% of Heathrow’s flights committed to use 10% or more sustainable aviation fuel by 2030.
Social Achievements
- £315,532 contributed to Heathrow Community Trust to fund 49 projects to improve quality of life for communities near the airport.
- Launched a new mentoring platform to allow colleagues to easily connect with mentors, with 250 users signed up.
- 729 local students completed virtual work experience.
Governance Achievements
- Joan MacNaughton joined the Board as an independent Non-Executive Director and assumed the Chair of the Sustainability and Operational Risk Committee.
- Heathrow implemented the recommendations of the Taskforce for Climate-related Financial Disclosures (TCFD).
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050.
Medium-term Goals:
- Up to 15% cut in carbon compared to 2019 by 2030.
- At least 45% cut in carbon compared to 2019 by 2030.
- Maximise suppliers achieving gold standard against our Balanced Scorecard by 2030.
- Give back to 1 million people in our local communities by 2030.
- Reflect the diversity of our local community at all levels by 2030.
- 10,000 external jobs, apprenticeships and early career opportunities by 2030.
Short-term Goals:
- Reduce NOx airside by 18% compared to 2019 by 2030.
- Limit and where possible reduce the number of people highly sleep disturbed and highly annoyed compared to 2019 by 2030.
Environmental Challenges
- The pandemic significantly impacted passenger numbers and resources for sustainability improvements.
- Progress towards targets on diversity and inclusion and waste was slower than desired.
- Noise complaints remained a key concern for community groups.
Mitigation Strategies
- Developed a new Sustainable Travel Zone (STZ) to support colleague sustainable travel and provide better travel options to local communities.
- Introduced a £5 Terminal Drop Off Charge to encourage a shift from private vehicles to public transport.
- Continued to drive voluntary initiatives with airlines and NATS to reduce noise impacts.
- Developed Heathrow’s Balanced Scorecard to track supplier sustainability performance.
Supply Chain Management
Responsible Procurement
- Heathrow became a Living Wage employer in 2017.
- Transition of the remaining direct Heathrow supply chain to the LLW on 1st of April 2022 was approved.
- Heathrow is a partner of the Supply Chain Sustainability School.
Climate-Related Risks & Opportunities
Opportunities
- Scaling up sustainable aviation fuels (SAF)
Reporting Standards
Frameworks Used: TCFD, Greenhouse Gas Protocol, Airport Carbon Accreditation (ACA)
Certifications: ISO 14001
Third-party Assurance: Bureau Veritas
Awards & Recognition
- COVID-19 Airport Excellence Award (Skytrax)
- Four-star COVID-19 Airport Safety Rating (Skytrax)
- CIRIA Big Biodiversity Challenge Client Award
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:14,764,046 tCO2e/year
Scope 1 Emissions:29,806 tCO2e/year
Scope 2 Emissions:52,717 tCO2e/year
Scope 3 Emissions:14,734,239 tCO2e/year
Carbon Intensity:0.48 kg CO2e/passenger
ESG Focus Areas
- Net zero aviation
- A great place to live and work
- Responsible business foundations
Environmental Achievements
- Scope 1 and 2 carbon intensity decreased to 0.48 kg CO2e/passenger (2021: 1.50)
- Over 22,000 tonnes of SAF delivered, with lifecycle carbon savings of at least 70%
- £38 million incentive scheme to encourage airlines to switch to SAF
Social Achievements
- Launched Giving Back Programme, aiming to help 1 million local people by 2030
- Continued support for Heathrow Community Trust, contributing £543,000
- London Living Wage extension benefiting at least 1,300 colleagues
Governance Achievements
- Heathrow’s tax strategy approved by the Audit Committee
- Refreshed directors’ conflicts procedure approved by the HAHL Board
- ESG Carbon performance metric included in all long-term incentive plans
Climate Goals & Targets
Long-term Goals:
- Net zero aviation by 2050
Medium-term Goals:
- Up to 15% cut in carbon compared to 2019 by 2030
- At least 43% female colleagues at senior levels by 2026
Short-term Goals:
- Reduce NOx airside by 18% compared to 2019 by 2030
- At least 45% passengers using public transport by 2026
Environmental Challenges
- Supply chain disruptions and resource challenges impacting operational capacity
- Regulatory uncertainty regarding the H7 settlement
- High inflation and rising energy prices impacting profitability
Mitigation Strategies
- Established ‘Build Back Capacity’ programme to increase capacity and resilience
- Engaged with the CAA to address errors in H7 proposals
- Implemented cost-saving measures and secured additional funding
Supply Chain Management
Responsible Procurement
- London Living Wage extension
- Heathrow Business Summits
- CompeteFor platform
Climate-Related Risks & Opportunities
Physical Risks
- Increased flood risk
- Impacts from heatwaves
Transition Risks
- Government policies limiting aviation demand
- Carbon pricing mechanisms increasing costs
- Negative consumer sentiment towards flying
Opportunities
- Increased market share as consumer concern over climate change increases
Reporting Standards
Frameworks Used: TCFD, GRI, Greenhouse Gas Protocol, Airport Carbon Accreditation
Certifications: ISO 14001, ISO 50001
Third-party Assurance: Bureau Veritas UK Limited
UN Sustainable Development Goals
- Goal 7 (Affordable and clean energy)
- Goal 8 (Decent work and economic growth)
- Goal 9 (Industry, innovation and infrastructure)
- Goal 11 (Sustainable cities and communities)
- Goal 13 (Climate action)
Awards & Recognition
- Best airport in Europe (2022 Business Traveller Awards)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:18.77 million tonnes CO2e (2023)
Scope 1 Emissions:32,116 tCO2e (2023)
Scope 2 Emissions:0 tCO2e (2023)
Scope 3 Emissions:18,742,184 tCO2e (2023)
Waste Generated:21,686 tons (2023)
Carbon Intensity:0.4 kg CO2e/passenger (2023)
ESG Focus Areas
- Net zero aviation
- Great place to live and work
- Responsible business foundations
Environmental Achievements
- 2023 emissions were 17.95 million tonnes carbon dioxide equivalent (‘MtCO2e’), 10% below 2019 levels.
- 2023 emissions were 0.82 million tonnes carbon dioxide equivalent (‘MtCO2e’), 22% below 2019 levels.
- First airport to achieve science-based validation from the SBTi for 2030 carbon reduction goals.
- World’s first commercial 100% SAF powered transatlantic flight departed Heathrow to New York in November.
- Total waste at the airport reduced to 21,686 tonnes, from 23,934 tonnes in 2019.
- Over 50% of Heathrow operated vehicles are now electric.
Social Achievements
- Launched the Giving Back Programme, which will deliver activities to nearly 100,000 local people.
- 67% of colleagues agreed Heathrow is a great place to work (Mini Pulse survey).
- 594 colleagues promoted (2022: 576).
- 2,465 individuals engaged in training and development programmes (2022: 285).
- Heathrow was announced as the 46th best UK employer by Glassdoor.
- Delivered and supported over 3,117 employment opportunities in 2023.
Governance Achievements
- Established the ESG Committee, a new formal sub-committee of our Executive Committee.
- Sustainability is embedded in our culture and through our governance structures.
- First airport in the world to launch a Sustainability-Linked Bond.
Climate Goals & Targets
Long-term Goals:
- Net zero carbon emissions by 2050.
Medium-term Goals:
- Up to 15% cut in carbon compared to 2019 by 2030 (Net zero in the air).
- At least 45% cut in carbon compared to 2019 by 2030 (Net zero on the ground).
- 11% SAF by 2030.
Short-term Goals:
- Reduce NOx airside by 18% compared to 2019 by 2030.
- At least 45% passengers using public transport and no more than 57% colleague single occupancy vehicle trip mode share by 2026.
- By 2026 increase the number of people located within 1.5 hours of Heathrow by public transport by 25%, and within 3 hours by 12%.
Environmental Challenges
- Challenging H7 settlement from the CAA requiring growth with 20% less revenue.
- Industrial action in April and May.
- Delays in SAF supply.
- High inflation, potential slowdowns in economic growth and pressure on consumer spending.
- Highest aviation taxes in Europe.
- Continued absence of VAT Free shopping and lack of competitive parity with EU airports.
- Climate change remains the most significant mid to long-term risk.
Mitigation Strategies
- Investments in security lanes, replacing the Terminal 2 baggage system, and carbon emission reduction initiatives.
- Contingency plans to maintain smooth airport operation during industrial action.
- Plans for continued growth of SAF to 2.5% in 2024 (£71 million available to airlines).
- Network Strategy to target new routes and grow market share.
- Dialogue with officials in the Treasury around VAT free shopping.
- Net Zero Plan to cut emissions by 2030 and beyond.
- Strategic carbon delivery programme with £250 million of capital investment.
Supply Chain Management
Responsible Procurement
- Balanced Scorecard to communicate priorities and standards to strategic suppliers.
- CompeteFor platform to make contract opportunities visible to SMEs.
- Lift Off forum for innovative SMEs to present products and services.
Climate-Related Risks & Opportunities
Physical Risks
- Increased flood risk
- Extreme hot temperatures
- Changes to precipitation patterns
- High intensity rainfall events
- Adverse weather conditions (rainstorms, high winds)
Transition Risks
- Market volatility
- Cost inflation
- Delays in Government policy and investment in decarbonising the aviation sector
- Policy measures to limit the demand for aviation
- Changes in consumer sentiment
Opportunities
- Leveraging Heathrow’s hub model to maximise economic value.
- Maximising technologies that have the least impact to airport infrastructure, such as SAF.
- Demonstrating action to decarbonise to make Heathrow appealing for favourable financing terms from investors.
Reporting Standards
Frameworks Used: TCFD
Certifications: ISO 14001, ISO 50001
Third-party Assurance: Bureau Veritas UK Limited
Sustainable Products & Innovation
- Low carbon concrete
Awards & Recognition
- Best airport in Europe (2023 Business Traveller Awards)
- Most connected airport in the world (OAG Megahubs Index 2023)
- Wildlife Trust’s Biodiversity Benchmark Award