Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Implemented initiatives to reduce single-use plastics in Atlantis Aquarium.
• 50% of electrical power consumed at parks in Spain comes from renewable sources.

Social Achievements

• Collaboration with Make-A-Wish Foundation to fulfill children's wishes.
• Collaboration with various NGOs for social inclusion initiatives.
• Donated tickets and merchandise to several charities.

Governance Achievements

• Improved internal control and risk management systems.
• Implemented a crime prevention program.
• Established policies to prevent corruption and bribery.

Climate Goals & Targets

Environmental Challenges

• Attracting young talent to top positions.
• Managing risks associated with the seasonal nature of the business.
• Maintaining compliance with financial ratios and covenants.

Mitigation Strategies

• Investing in employee training and development.
• Implementing dynamic pricing strategies.
• Centralized financial risk management in the Corporate Financial Department.

Supply Chain Management

Responsible Procurement

• Purchasing policy establishing minimum standards.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards, ISO 26000

Sustainable Products & Innovation

• Ecolabel recycled serviettes.

Awards & Recognition

• Award from Plena Inclusión NGO for social inclusion efforts.

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• 100% of the electricity used in 2020 in our parks in Spain comes from renewable sources
• Use of recycled water in high or very high water-stressed areas increased from 31% in 2019 to 37% in 2020
• Reduced total waste generated from 14,761.3 tons in 2019 to 11,215 tons in 2020

Social Achievements

• Launched an Animal Welfare Program in 2020 to improve animal welfare across parks
• Implemented a psychosocial risk prevention program at Parque Warner de Madrid, reducing absenteeism and fostering talent retention
• Maintained social projects despite the pandemic, with social and biodiversity-related initiatives equivalent to 0.7% of the Group's turnover

Governance Achievements

• Established an Audit and Control Committee in December 2019
• Ratified the Corporate Compliance Program and the Group's Tax Policy on May 19, 2020
• Launched the process and actions applicable to each park to ensure compliance with both internal requirements and legal requirements in environmental matters, as well as in health and safety through the WorldLex platform

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic significantly impacted operations, leading to park closures and reduced attendance
• Seasonal nature of the business increases vulnerability to adverse conditions
• Dependence on seasonal labor
• Competition from other leisure alternatives
• Potential for adverse weather conditions to affect visitor numbers
• Reputational risk from incidents
• Risks associated with animal care and exhibition
• Government regulations and potential changes
• Attracting and retaining qualified employees

Mitigation Strategies

• Implemented measures to ensure safe work and entertainment places for employees and customers
• Maintained 2020-2025 Sustainability Strategy and participation in the UN Global Compact
• Centralized management of electricity and gas for all parks to improve efficiency and promote sustainable procurement
• Implemented protective and preventive measures against COVID-19 transmission
• Developed best practices guides for safe reopening of parks
• Implemented a global tool for incident notification and management
• Developed and implemented a program for managing workers’ psychosocial risks at Parque Warner de Madrid
• Implemented a new global tool for the notification and management of incidents

Supply Chain Management

Responsible Procurement

• Strict compliance with regulations
• Solvency
• Experience
• Reputation
• Service
• Quality-price ratio
• Flexibility
• Product verification
• Preference for local suppliers
• Commitment to occupational risks prevention and environmental impact minimization
• Social and environmental sustainability criteria
• Data protection compliance

Climate-Related Risks & Opportunities

Physical Risks

• Adverse or extreme weather conditions

Transition Risks

• Regulatory changes
• Demand for low-carbon energy sources

Opportunities

• Improvement of energy management and use of renewable energies

Reporting Standards

Frameworks Used: GRI Standards: Core option

Certifications: Safe Tourism Certification (Warner), Tourism Quality Commitment Diploma (Aquopolis Cullera, Aquopolis Torrevieja), Safe Destination certification (Aquopolis Torrevieja), HolidayCheck Award (Slagharen), BIAZA Annual Awards Gold Award (Blackpool Zoo), Ellis & Associates Gold Aquatics Safety Award (Raging Waters Sydney)

Third-party Assurance: KPMG

UN Sustainable Development Goals

• SDG 3: Good Health and Well-being
• SDG 7: Affordable and Clean Energy
• SDG 8: Decent Work and Economic Growth
• SDG 12: Responsible Consumption and Production
• SDG 13: Climate Action
• SDG 17: Partnerships for the Goals

Initiatives contribute to these goals through various programs and actions related to health, renewable energy, employment, waste reduction, climate change mitigation, and collaborations with various organizations.

Sustainable Products & Innovation

• Use of recycled and biodegradable materials
• Elimination of single-use plastics

Awards & Recognition

• See Annex V for a list of awards and recognitions.

Environmental Metrics

ESG Focus Areas

• Climate change and energy management
• Circular economy and zero waste
• Water management
• Education and awareness
• Conservation of biodiversity and animal welfare
• Health and safety
• Accessibility and Inclusion
• Diversity
• Commitment of our employees
• Social impact projects
• Ethics and anti-corruption
• Supply chain

Environmental Achievements

• 100% of the electricity used in 2021 in our parks comes from renewable sources
• Reduced greenhouse gas emissions (Scope 1+2) from 61,960 tCO2e in 2019 to 7,811 tCO2e in 2021
• 44% of water in high or very high water-stressed areas is non-freshwater
• Reduced waste generated from 15,008 tons in 2019 to 11,626 tons in 2021

Social Achievements

• 80% of our parks offer discounts for guests with disability and/or their companions
• 52.5% of consolidated ordinary revenue from women in total workforce
• 31.6% women in management positions
• 378 social impact projects +36,000 tickets donated to social initiatives
• Zero occupational illnesses in 2021

Governance Achievements

• Zero serious ethical breaches proved in 2021
• 9 training sessions for criminal risk prevention in 2021
• 5.5% of merchandising purchased in 2021 from countries with high risk in human rights (lower than previous year)

Climate Goals & Targets

Environmental Challenges

• Increasing awareness and participation of visitors for adequate waste segregation
• Anticipating the impacts of climate change on activity, new regulations, and stakeholder demands
• Minimizing water use, especially in water-intensive parks

Mitigation Strategies

• Promoting energy conservation and GHG reduction
• Addressing stakeholder demands related to GHG emissions and climate change impacts
• Increasing the use of non-fresh water, focusing on parks in high/very high water-stressed areas
• Minimizing waste, promoting proper segregation, reducing single-use plastics, and reducing food waste

Supply Chain Management

Responsible Procurement

• Consideration of social and environmental responsibility of suppliers and subcontractors
• Inclusion of social, gender equality, and environmental issues on procurement policy

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Climate Change
• Resource Management
• Conservation of Biodiversity and Animal Welfare
• Health and Safety
• Inclusion, Diversity, and Equity
• Employee Engagement
• Social Impact Projects
• Ethics and Anti-corruption
• Sustainable Procurement

Environmental Achievements

• 100% of the electricity used was coming from renewable sources.
• Committed to SBTi (Science Based Targets initiative).

Social Achievements

• 52.4% women in the total workforce.
• Total recordable injury rate decreased by 18% compared to the previous year.
• Implemented Leading By Objectives (LBO) program for over 800 employees.
• Improved employee engagement score from 62 to 71 points.

Governance Achievements

• Implemented a new Procurement Policy.
• Approved a Supplier Code of Conduct.
• Developed a waste reduction strategy related to the catering areas.

Climate Goals & Targets

Environmental Challenges

• Rising geopolitical tensions, global supply chain crisis and high inflation.
• Adverse weather conditions impacting business.
• Cybersecurity and data security risks.
• Difficulty in attracting and managing talent.
• Decentralized and heterogeneous IT landscape.
• Negative campaigns by animal rights organizations.
• Incidents resulting in illness or injury.
• Increased regulatory pressure.

Mitigation Strategies

• Diversified portfolio of assets.
• Energy efficiency program (LED lighting, electric vehicle chargers).
• Water use efficiency program.
• Waste reduction strategy.
• Global program to reduce waste sent to landfill (USA).
• Animal Welfare Program.
• Right to disconnect policy.
• ERP implementation.
• Global data retention standard (planned for 2023).
• Overall set of regulations on information security (planned for 2023).
• Incident response plan.
• Privacy Committees.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier Code of Conduct; criteria for supplier selection (compliance, solvency, experience, reputation, flexibility, local preference, commitment to health & safety and environmental sustainability); supplier self-assessment questionnaire.

Climate-Related Risks & Opportunities

Physical Risks

• Adverse weather conditions

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: null

Third-party Assurance: KPMG Asesores, S.L.

UN Sustainable Development Goals

• 3, 6, 7, 8, 12, 13, 17

Various initiatives contribute to these goals through environmental protection, social inclusion, responsible business practices, and community engagement.

Sustainable Products & Innovation

• Reusable cups; products from recycled and/or biodegradable materials.

Awards & Recognition

• S for Sustainable Tourism Certification; Childhood Recognition 2022; ASD certification; Recognition for collaborating with organizations that serve people with disabilities; Inclusive entity Recognition; Parksmania Social Responsibility; Tourism for All label; Certified Autism Center (IBCCES) certification.