Climate Change Data

Environmental Metrics

ESG Focus Areas

• Responsible Banking
• Customer Focus
• Community Development
• Enabling Our People
• Sustainable Operations

Environmental Achievements

• 21% reduction in paper consumption
• 47,825 kgs of paper saved
• 5% decrease in fuel consumption
• All UAE-based ADIB branches included in environmental data tracking and monitoring

Social Achievements

• Awarded the Dubai CSR Label Award for the second time
• Engaged 605 staff volunteers for the 100 years of Sheikh Zayed initiative
• Exceeded Central Bank’s targets on Emiratisation
• 96% of customers reported being ‘very happy’ or ‘happy’ with service
• 89% satisfaction rate with digital banking

Governance Achievements

• Established a business continuity team and strengthened business continuity strategy
• Established Group Information Security Department
• Implemented Article 7 of the Bank’s Articles of Association, allowing non-UAE nationals to own shares up to 25%

Climate Goals & Targets

Environmental Challenges

• Increased technology risk due to digital channels
• Balancing the need for growth with environmental and social responsibility

Mitigation Strategies

• Investment in business continuity, infrastructure, and recovery planning
• Implementation of a three lines of defence model for risk management
• Significant measures to secure operations against cybersecurity threats
• Monitoring environmental footprint and making improvements in business practices

Supply Chain Management

Responsible Procurement

• Digitised procure-to-pay lifecycle through SAP Ariba
• Procurement Excellence Standard Certification from CIPS
• Online self-service registration for vendors
• Vendor risk assessment
• Supplier Relationship Management (SRM) process

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core option, GRI G4 Financial Services Sector Disclosures, UN Global Compact (UNGC) principles

Certifications: LEED Gold Certification, Procurement Excellence Standard Certification from CIPS

Awards & Recognition

• Dubai CSR Label Award
• Best Sports CSR Initiative of the Year at the 2018 Sports Industry Awards (SPIA)

Environmental Metrics

ESG Focus Areas

• Ethical Banking
• Responsible Financing
• Supporting the Local Economy
• Enabling Our People
• Customer Focus
• Sustainable Operations
• Community Development

Environmental Achievements

• Electricity consumption reduction of 38% between 2018 and 2019
• Paper consumption reduction of 29% thanks to digital initiatives
• More than 33,000kg of paper recycled

Social Achievements

• 840 Employees volunteered in 2019
• 2,900 school children participated in Future Champions League
• Financial literacy programs for laborers, university students, newlyweds
• Installation of a nursing room, nursery, and female-only gym facilities at HQ
• Supported 31 women entrepreneurs during the Mother of the Nation Festival
• Organized four mass weddings

Governance Achievements

• Established a sustainability council in 2018 with six committees
• Implemented ESG criteria in supplier and vendor assessments
• 93% of 2019 budget spent supporting the local economy
• Employees’ Code of Ethics and Standards of Professional Conduct implemented
• Grievance committee and whistleblowing hotline available

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Added environmental, social, and governance (ESG) criteria to supplier selection process
• 93% of 2019 budget spent on UAE-based suppliers
• Online self-service registration for vendors

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards: Core option, UNGC principles

Certifications: ISO 45001 (HQ)

Third-party Assurance: Internal assurance process for non-financial data; Deloitte for financial statements

UN Sustainable Development Goals

• SDG 1: No Poverty
• SDG 2: Zero Hunger
• SDG 3: Good Health and Well-being
• SDG 4: Quality Education
• SDG 5: Gender Equality
• SDG 6: Clean Water and Sanitation
• SDG 7: Affordable and Clean Energy
• SDG 8: Decent Work and Economic Growth
• SDG 9: Industry, Innovation and Infrastructure
• SDG 10: Reduced Inequalities
• SDG 11: Sustainable Cities and Communities
• SDG 12: Responsible Consumption and Production
• SDG 13: Climate Action
• SDG 17: Partnerships for the Goals

The report mentions alignment with the UN SDGs and UAE Vision 2021, but doesn't provide specific details on how initiatives contribute to each goal.

Sustainable Products & Innovation

• ADIB Direct
• ADIB Mobile Banking App
• Smartbanking App

Awards & Recognition

• Mohammed bin Rashid Al Maktoum Business Awards
• Best Islamic Bank in the Middle-East by EMEA Finance
• Other awards listed in the report

Environmental Metrics

ESG Focus Areas

• Governance Excellence
• Maximising Positive Impact
• A Lifelong Partner

Environmental Achievements

• Reduced total Scope 1 emissions by 65% compared to 2022 (to 523 tonnes CO2e)
• Reduced total direct energy consumption by approximately 33.2% from the previous year.
• Replaced 2,391 inefficient CFL light bulbs with energy-efficient LEDs.
• Six ADIB buildings and branches received LEED Gold certifications.
• Abu Dhabi Airport branch awarded LEED Platinum certificate.
• Partnership with DHL to significantly reduce carbon emissions associated with shipments using Sustainable Aviation Fuel (SAF).

Social Achievements

• Launched Amwali, the first digital Islamic bank for youth, with over 16,000 accounts opened.
• Facilitated AED 503 million in financing under the Yusr Salary Advance Finance program for 21,227 customers.
• Supported 1,382 beneficiaries with AED 1.063 billion through the Sheikh Zayed Housing program.
• Provided over AED 2 billion in financing to SMEs (19% more than in 2022).
• Launched ADIB Business Souq, a digital marketplace to empower SMEs.
• Conducted 32 blood donation drives across the UAE.
• Organized a mass wedding in Al Ain.
• Facilitated over AED 130 million in donations through ADIB’s mobile banking application and online banking portal.
• 1,895 staff completed 3,122 hours of volunteering work.

Governance Achievements

• Established Board and Management level ESG committees.
• Developed and adopted a comprehensive ESG Policy Framework.
• Conducted 1,902 hours of ESG training for employees.
• Developed and implemented an ESG Risk Policy.
• Achieved zero data breaches.
• 14% female representation on the Board.

Climate Goals & Targets

Environmental Challenges

• Data quality and availability challenges in baselining financed emissions.
• Uncertainty in evolving science, methodologies, scenario analysis, and industry standards for financed emissions.
• Not all counterparties publicly report emissions, requiring the use of proxies.
• Increased number of complaints in 2023 due to a spike in one-off issues.

Mitigation Strategies

• Adopted the Partnership for Carbon Accounting Financials (PCAF) standard for financed emissions calculations.
• Used PCAF data quality hierarchy to select proxies for missing emission data.
• Implemented a phased approach for benchmarking and target setting for financed emissions.
• Centralized complaints resolution and root cause analysis to address issues.

Supply Chain Management

Supplier Audits: 458 suppliers assessed against sourcing code of conduct in 2023

Responsible Procurement

• Group Procurement Policy
• Supplier onboarding terms and conditions
• Code of Conduct for suppliers
• Human Rights Policy for suppliers
• ESG related parameters being piloted for addition to supplier evaluation metrics

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards, Abu Dhabi Stock Exchange (ADX) ESG Disclosure Guidelines, UN Sustainable Development Goals (SDGs)

Certifications: ISO 9001, ISO 14001:2015, ISO 41001, ISO 45001, ISO 18788:2015, ISO 27001, ISO 10002:2018, ISO 10004:2018, PCIS DSS, SWIFT, NESA

Third-party Assurance: Deloitte (financial statements only), GRI Services (GRI Content Index)

UN Sustainable Development Goals

• SDG 8 (Decent Work and Economic Growth)
• SDG 13 (Climate Action)

ADIB aligns its business practices and sustainability performance to relevant SDGs through various initiatives.

Sustainable Products & Innovation

• Volt electric vehicle financing
• Green Shari'a compliant financing product with Sharaf DG Energy
• Istikrar long-term, fixed-rate home finance

Awards & Recognition

• Best Bank in the UAE (Global Finance)
• Best Islamic bank for ESG (Global Finance)
• Best Islamic bank UAE (Global Finance)
• Top Innovators in Finance 2023 – Payments (Global Finance)
• 2023 transaction banking award (Global Finance)
• Most Innovative Bank in Egypt (IFN)
• Best Islamic Bank in Egypt (IFN)
• Best Corporate Bank in the UK (IFN)
• Best Investment Bank in the UK (IFN)
• Best Corporate Bank in Egypt (IFN)
• Best Investment Bank in Egypt (IFN)
• MENA Islamic Finance Bank of the Year (MEED)
• Airline Economics Middle East & Africa Islamic Deal of the Year (Airline Economics)
• Best Mobile Banking Service Implementation (MEA Finance)
• Best Sukuk Deal of the Year (MEA Finance)
• Silver category winner for Customer Experience Award (Qorus)
• Best Islamic Retail Bank – Middle East (The Digital Banker)
• Deal of the Year - Africa - Islamic Finance (The Banker)
• Best Private Bank for Islamic Services (Global) (The Banker)
• Best Private Bank in the Middle East for Customer Service (Regional) (The Banker)
• Best Private Bank in the UAE (Country) (The Banker)
• Best Islamic Local Currency Deal (Euromoney)
• Market leader in Digital (Euromoney Market Leaders)
• Diamond category winner (The Sheikh Khalifa Excellence Award (SKEA))
• Global Sovereign Sukuk deal of the year (Finance & Sukuk Middle East Awards)
• Islamic Syndication of the Year (Finance & Sukuk Middle East Awards)
• Real Estate Finance Deal of the Year: Nakheel (Finance & Sukuk Middle East Awards)
• Best Islamic bank in the UAE (EMEA Awards)