Cigna Health and Life Insurance Company
Climate Impact & Sustainability Data (2016, 2020, 2023)
Reporting Period: 2016
Environmental Metrics
ESG Focus Areas
- Sustainability
Climate Goals & Targets
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Sustainability
- Carbon Reduction
- Supply Chain Resilience
- Digital Transformation
- Employee Well-being
Environmental Achievements
- Halved packaging for shirts by removing non-essential items, reducing transportation and fuel costs.
- Initiatives to reduce single-use plastics in food ration packs.
Social Achievements
- Supported the acquisition of PPE for the NHS during the COVID-19 pandemic.
- Supported small and medium enterprises adapting their business operations.
- Built diverse teams with a focus on inclusion.
Governance Achievements
- Implemented a supply chain integration platform fusing different systems across procurement, supply, transportation, and payment systems for the MOD.
- Developed a new defence support operating model and Business Modernisation for Support programme to streamline logistics and support processes across the British military.
Climate Goals & Targets
Environmental Challenges
- COVID-19 pandemic and its impact on supply chains.
- Fragmented logistics and support arrangements within the Ministry of Defence.
- Legacy systems and processes within the MOD.
- The need to adapt to the 'Amazon effect' and expectations of instantaneous deliveries.
Mitigation Strategies
- Implemented a 24/7 operation to handle ventilator acquisition and consolidation.
- Developed a new defence support operating model and Business Modernisation for Support programme.
- Introduced a supply chain integration platform and the Supply Chain Integration Portal (SCIP).
- Investing in artificial intelligence, robotic process automation, and data analytics to improve efficiency and predictability.
- Educating the workforce in data science and analytics.
Supply Chain Management
Responsible Procurement
- Ruthless vetting of suppliers to ensure quality during the COVID-19 pandemic.