Jet2 plc
Climate Impact & Sustainability Data (2021, 2023, 2024)
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:315,378 tCO2e
Scope 1 Emissions:314,097 tCO2e
Scope 2 Emissions:1,089 tCO2e
Scope 3 Emissions:192 tCO2e
Renewable Energy Share:20% (head office electricity)
Total Energy Consumption:1,273,368,472 kWh
Carbon Intensity:89.8 gCO2 per passenger km (aircraft fuel burn only), 91.5 gCO2e per passenger km (including all relevant scope 1, 2 & 3 emissions)
ESG Focus Areas
- Environmental Sustainability
- Social Responsibility
- Governance
Environmental Achievements
- Reduced total carbon equivalent emissions by 86% to 315,378 tonnes (2020: 2,276,339 tonnes), primarily due to reduced flying activity.
- Saved over 24,000 tonnes of CO2 through efficient flying program and investment in fuel-efficient aircraft.
- 42% of ground service equipment is now electric, reducing NOx and particulate emissions.
Social Achievements
- Promptly refunded over £1.4bn to customers affected by flight and holiday cancellations.
- Launched interactive Wellbeing Hub and Wellbeing Support Programme for employees.
- Implemented a generous bespoke salary plan to support employees during the pandemic.
Governance Achievements
- Welcomed Robin Terrell to the Board as an independent non-executive director.
- Successfully completed two equity placings to strengthen liquidity.
- Implemented a refund guarantee for Jet2holidays.
Climate Goals & Targets
Long-term Goals:
- Net Zero 2050 pledge.
Medium-term Goals:
- Set targets for emissions from offices and ground-based fleet, airline efficiency, sustainable aviation fuels, waste, offsetting, and hotel sustainability labelling and certification.
Short-term Goals:
- To align business strategy with environmental and sustainability impacts.
- To work with partners to increase positive impacts.
- To integrate sustainability into the business.
Environmental Challenges
- Unprecedented operational and financial challenges due to the Covid-19 pandemic and travel restrictions.
- Reduced flying activity and passenger numbers.
- Significant cost reduction measures required to manage cash burn.
Mitigation Strategies
- Implemented cost reduction measures, including furloughing employees and deferring aircraft deliveries.
- Secured £1.6bn in additional funding through various sources.
- Developed automated systems for processing refunds.
Supply Chain Management
Responsible Procurement
- Focus on building mutually beneficial long-term relationships with suppliers.
- Industry-leading payment record for suppliers.
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events impacting flight operations.
Transition Risks
- Changes to carbon trading schemes and environmental legislation.
Opportunities
- Development of energy-efficient products and services.
Reporting Standards
Frameworks Used: Streamline Energy and Carbon Reporting (SECR)
Certifications: ISO 14064-1:2006 (Greenhouse Gases)
Third-party Assurance: Delta-Simons Environmental Consultants Limited
Sustainable Products & Innovation
- Sustainable alternatives to single-use plastics in inflight retail.
Awards & Recognition
- Which? Recommended Provider
- UK Civil Aviation Authority recognition for prompt refunds
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:2,645,599 tCO2e/year
Scope 1 Emissions:2,644,164 tCO2e/year
Scope 2 Emissions:1,436 tCO2e/year
Scope 3 Emissions:549,817 tCO2e/year
Renewable Energy Share:100% (offices where we control supply)
Total Energy Consumption:10,690,097,444 kWh/year
Carbon Intensity:65.9 gCO2 per passenger km
ESG Focus Areas
- Climate Change
- Sustainability
Environmental Achievements
- Aircraft CO2 emissions per passenger kilometre reduced to 65.9 gCO2, putting the business in a strong position to achieve its target of 65.0 gCO2 per passenger kilometre by 2025.
- Voluntarily offset over 1.5m tonnes CO2e during the year, representing all emissions not covered by mandatory carbon pricing mechanisms.
- 47% of Ground Support Equipment now operates on zero-carbon technology.
- Achieved an 80% reduction in single-use plastics on aircraft compared to 2019.
Social Achievements
- 8% pay increase awarded to all colleagues during the year ended 31 March 2023, together with an end of summer season ‘Thank You Bonus’ of £1,000 each.
- Launched Lifestyle 2023 program for pilots and cabin crew to provide a more balanced lifestyle.
- Jet2holidays became the first UK tour operator to be awarded ISO 45001:2018 certification.
- Jet2.com and Jet2holidays awarded Travel Brand of the Year 2023 by Which?.
Governance Achievements
- Appointments of Simon Breakwell and Angela Luger as independent Non-Executive Directors.
- Renegotiated Revolving Credit Facility (RCF) with a sustainability focus, linked to gCO2 per passenger kilometre.
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050
Medium-term Goals:
- Reduce our gCO2 per passenger kilometre to 60.0 (10%) by 31 December 2030
- Commit to first Sustainable Aviation Fuel uplift (SAF) by 31 December 2026
- Put in place a fair and transparent Hotel Sustainability labelling scheme by 31 December 2023
- Develop a Jet2holidays Global Sustainable Tourism Council (GSTC) recognised Hotel Sustainability Charter by 31 December 2023
Short-term Goals:
- Reduce water consumption by 10% by 2025
- Over 50% Ground Service Equipment to be zero carbon emission by 31 December 2023
- Reduce the use of single use plastics onboard our aircraft by 80% by 31 December 2023
- Reduce our gCO2 per passenger kilometre to 65.0 (3%) by 31 December 2025
Environmental Challenges
- Widespread travel disruption during Summer 2022 due to airport and supplier issues, leading to delay and compensation costs exceeding £50.0m.
- Weaker than anticipated performance of in-flight retail operations due to resource limitations at a third-party supplier.
- Input cost pressures such as fuel, carbon taxes, a strengthened US dollar, and wage increases.
Mitigation Strategies
- Early and substantial marketing investments.
- Meaningful salary increases to all Colleagues.
- Assumed direct control of all ground-handling operations at Bristol and Newcastle airports.
- Well-established Board approved Hedging Policy to manage foreign exchange rate, interest cost and fuel price risk.
- Investment in a new SAF production plant.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Coastal flooding
- Wildfires
- Changes in air temperature and pressure
- Changes in rainfall
Transition Risks
- Increased carbon pricing
- Availability of SAF
- Government policy changes
- Changes in consumer and investor sentiment
Opportunities
- Development of energy-efficient products
- Increased demand for sustainable travel
Reporting Standards
Frameworks Used: TCFD
Certifications: ISO 45001:2018
Third-party Assurance: Delta-Simons Environmental Consultants Limited
Sustainable Products & Innovation
- New Airbus A321/A320neo aircraft
Awards & Recognition
- Travel Brand of the Year 2023 (Which?)
- Best Large Company Workplace in Travel (Best Workplaces in Travel)
Reporting Period: 2024
Environmental Metrics
Total Carbon Emissions:2,877,605 tCO2e/year (Scope 1 & 2)
Scope 1 Emissions:2,876,913 tCO2e/year
Scope 2 Emissions:692 tCO2e/year
Scope 3 Emissions:1,269,080 tCO2e/year
Total Energy Consumption:11,614,944,193 kWh/year
Carbon Intensity:65.7 gCO2/RPK (fuel burn only)
ESG Focus Areas
- Climate Change
- Social Value (Employee Wellbeing, Inclusion & Access, Community Investment)
- Governance
Environmental Achievements
- Fuel burn CO2 emissions reduced to 65.7 gCO2 per revenue passenger kilometre
- Over 50% of Jet2.com-owned Ground Services Equipment is now electrified
- Over 950 hoteliers enlisted in Jet2holidays’ new GSTC certified Hotel Sustainability Charter
- Jet2.com will use a 1% SAF blend in its fuel mix at London Stansted, Bristol and Malaga airports in Summer 2024
- Retrofit split scimitar winglets to our Boeing 737-800NG fleet, generating fuel burn reduction of up to 1.8% per aircraft
Social Achievements
- Welcomed over 5,000 new Colleagues to our business and expanded our apprenticeship programme to include over 150 individuals
- Invested £15m in our Lifestyle 2023 program for pilots and cabin crew to provide a more balanced lifestyle
- Further Apprenticeship Scheme expansion to over 150 colleagues
- 9% pay award for the year ended 31 March 2024 and a further 5.5% increase for the year ending 31 March 2025
- Launched Appoint an Apprentice scheme, making almost £500,000 of apprenticeship funds available via a levy transfer to help independent travel agent partners develop their teams
Governance Achievements
- Updated Sustainability Strategy published in May 2024
- Three new independent Non-Executive Directors appointed
- Successfully extended its sustainability-linked Revolving Credit Facility (RCF) by a further year
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050
Medium-term Goals:
- Achieve 15% SAF in fuel mix by 2035
- Achieve 8% fuel reduction from airspace modernisation by 2035
- Achieve 99% emission reduction from UK ground vehicles by 2035
Short-term Goals:
- Reduce airline carbon intensity to 43.55g CO2/RPK by 2035
- Reduce Scope 3 carbon intensity by 15% by 2035
Environmental Challenges
- Rising inflation and elevated interest rates putting pressure on disposable income levels
- Impacts of extreme weather events (Rhodes wildfires and Skiathos floods) and NATS technological systems failure
- Input cost volatility, including interest, fuel and carbon costs
- Economic conditions impacting consumer demand
- Recruitment and retention of talent
Mitigation Strategies
- Careful investment to ensure profit and cash flow growth is sustainable
- Integration of six new Airbus A321neo aircraft (20% per seat reduction in fuel and carbon emissions)
- Launch of Retail Operations Centre (ROC)
- Relaunch of MyJet2 membership scheme
- Hedging policy to manage foreign exchange rates, interest rates, fuel prices, and carbon prices
- Lifestyle 2023 initiative for flight crew
- Compound Annual Pay Review growth of more than 24% over the past three years
- ShareSave scheme
- New performance management process
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Flooding
- Wildfires
Transition Risks
- Policy and regulatory changes
- New technologies
- Market and reputational risk
- Consumer trends
- Legal risks
Opportunities
- Development of energy-efficient products
- Increased demand for sustainable travel
Reporting Standards
Frameworks Used: TCFD, SECR, GRI, SASB
Certifications: ISO 14001 (in progress)
Third-party Assurance: My Carbon Ltd (limited assurance), Verifavia (reasonable assurance for Scope 1 aviation fuel)
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 13 (Climate Action)
Initiatives contribute to these goals through emission reduction, renewable energy use, and sustainable tourism practices.
Sustainable Products & Innovation
- Sustainable in-flight retail products
Awards & Recognition
- Which? Travel Brand of the Year (3 consecutive years)
- CAPA Platinum rating for airline sustainability