Climate Change Data

Environmental Metrics

ESG Focus Areas

• Responsible consumption
• Expertise and customer information
• Responsible products and services
• Responsible employer
• Environmental responsibility
• Strong business ethics

Environmental Achievements

• Launched environmental labeling system for products, extended to Darty in 2018
• Awarded top prize in ‘Enterprise and the Environment’ category at the 2018 Pollutec trade show
• 80% of deliveries in France are now carbon neutral
• 45,188 tonnes of WEEE collected and recycled
• 5,000 tonnes of cardboard and 130 tonnes of plastic recovered and reused

Social Achievements

• Launched employee stock ownership plan
• 52.33% of employees participated in training courses
• 68% of employees surveyed would recommend FNAC Darty as a good place to work
• Increased proportion of women recruited
• Work-study programs for young people
• Partnership with non-profit organizations for youth sponsorship

Governance Achievements

• CSR overseen by HR director, a member of the Executive Committee
• Board of Directors has a CSR committee
• Ethics Committee oversees compliance
• Executive Committee members' compensation partly linked to CSR targets
• Signed a code of good conduct for e-commerce
• Implemented a compliance action plan based on risk mapping

Climate Goals & Targets

Environmental Challenges

• Impact of transporting goods on CO2 emissions
• Waste management
• Ensuring fair trade relationships with suppliers
• Protecting personal data

Mitigation Strategies

• Experimenting with electric and natural gas vehicles for deliveries
• Optimizing truck loading and prioritizing multimodal transport
• Own waste collection facility
• Code of good conduct for e-commerce
• Strengthened Code of Business Conduct and Gift and Benefits Charter
• Implemented GDPR project

Supply Chain Management

Supplier Audits: 100% of new suppliers audited, 99 out of 222 factories audited in 2018

Responsible Procurement

• Code of ethics included in all contracts
• SMEs required to sign a charter
• Auditing of suppliers based on ethical, social, and environmental criteria

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Products with environmental labels
• More repairable products

Awards & Recognition

• Grand Prix ‘Circular Economy’ at the 2018 Pollutec trade show
• LSA Diversity prize in 2018

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Launched a new repair subscription service, Darty Max, to extend the life of large household appliances.
• Launched the third edition of the After-Sales Service Barometer, providing a sustainability score aggregating reliability and reparability criteria.
• Expanded the selection of products with the “Darty Sustainable Choice” label, based on spare parts availability and low breakdown rate.
• Extended the Darty Occasion offer to include cold-category household products.
• Set a quantified objective of reducing CO2 emissions in France by 50% by 2030 compared to 2018 levels.

Social Achievements

• Commitment to providing an 'educated choice' for customers, grounded in a strengthened social and environmental responsibility policy.
• Focus on talent management with an HR policy focused on more than 24,000 skilled employees.
• Transparent information about innovative products and services.
• Initiatives such as the After-Sales Service Barometer, the Environmental Impact Rating, and the Repairability Index.

Governance Achievements

• Creation of a Climate Committee in 2019 to discuss and validate roadmaps and action plans for emissions reduction.

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Darty Max repair subscription service
• Products with the “Darty Sustainable Choice” label

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance
• Circular Economy
• Sustainable Consumption

Environmental Achievements

• Reduced CO2 emissions (target of 50% reduction by 2030 compared to 2019 levels)
• 98% renewable energy use at sites outside France, 14% in France
• Over 49,000 metric tons of WEEE collected annually for recycling and recovery

Social Achievements

• Target of at least 35% women in top 200 managers by 2025
• Recruitment of 500 additional technicians by 2025
• 2 million products repaired in 2020

Governance Achievements

• Improved transparency of reported non-financial information (+4 points year on year to 95%)
• Strengthened commitment to improving the sustainability of its products and developing repair services

Climate Goals & Targets

Environmental Challenges

• Reducing indirect emissions (scope 3)
• Meeting 2025 targets for product repair and sustainability score

Mitigation Strategies

• Setting objectives for reducing scope 3 emissions
• Continuing to open WeFix corners, rolling out Darty Max unlimited repair subscription, and encouraging repair communities
• Developing a sustainability score to guide customer choices

Supply Chain Management

Responsible Procurement

• Possible discontinuation of Marketplace partners and products that do not meet sustainability criteria

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Sustainable Consumption
• Climate Protection
• Human Capital
• Local Development & Culture
• Business Ethics

Environmental Achievements

• Reduced energy consumption by -4% vs 2019
• 45% of electricity from renewable sources in 2021 (+25% vs 2020)
• Reduced CO2 emissions per after-sales service callout by -9% in 2021 vs 2019
• Reduced CO2 emissions per pallet transported by -11% in 2021 vs 2019
• 70% reduction in CO2 emissions for in-store collection compared to home delivery
• After-sales service saved 180,000 tons of carbon emissions in 2021
• Waste recovery rate increased from 50% to 64% in 18 months
• More than 46,000 tonnes of WEEE collected and sent for recycling in 2021

Social Achievements

• Agreement on quality of life in the workplace and equal opportunities signed
• Establishment of a parity network to support women’s careers
• Agreement on the management of employment and professional development signed
• 88 out of 100 score on the French Gender Equality Index
• Won the 2021 Inclusion Surdité Prize for integrating deaf and hearing-impaired people
• 2.1 million products repaired in 2021, saving 180,000 tons of CO2 emissions
• Over 10 million users sought repair solutions in 2021 via the After-Sales Service Community platform
• WeFix repaired more than 200,000 smartphones in 2021, saving around 30 tonnes of electronic waste and 5,000 tonnes in CO2 emissions
• 50% growth for Fnac and Darty Second Life brands in 2021
• 173% increase in donated unsaleable products to associations in 2021 compared to 2020
• Almost 200 volunteering missions completed via Wenabi platform since January 2021

Governance Achievements

• Decentralized CSR governance approach adopted
• CSR Committee within the Board of Directors meeting twice a year
• Climate, Circular Economy, and Sustainability Committees established
• Ethics Committee overseeing compliance
• Designated CSR leads in each division and country
• CSR objectives incorporated into executive remuneration
• Launched a secure alert platform (Whistle B) in 2021
• Awarded the “Relations Fournisseurs et Achats Responsables” label for responsible supplier relations and purchasing

Climate Goals & Targets

Environmental Challenges

• Climate change and its consequences
• Reducing the impact of the most carbon-intensive products
• Managing indirect impacts of business activities (customer and staff journeys, web servers, product manufacturing and use)

Mitigation Strategies

• Accelerating the rollout of climate strategy
• Implementing emission-management systems
• Purchasing electricity from renewable sources
• Reducing transport-related emissions
• Focusing on repair services to extend product lifespan
• Implementing Green IT approach to reduce digital technology's environmental impact

Supply Chain Management

Supplier Audits: 94 out of 195 factories audited in 2021

Responsible Procurement

• Responsible purchasing policy, training for buyers, identifying risks in purchasing categories, urging suppliers to develop CSR approaches

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: B Corp (Nature & Découvertes), Qualiopi (Academy)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Products with “Sustainable Choice” logo, eco-designed products from Nature & Découvertes

Awards & Recognition

• CDP 'A' rating, Inclusion Surdité Prize, Relations Fournisseurs et Achats Responsables label

Environmental Metrics

ESG Focus Areas

• Sustainable Consumption
• Climate Change
• Human Capital
• Business Ethics

Environmental Achievements

• Reduced Group’s CO2 emissions (related to transportation and energy) by -17% compared to 2019
• Collected 44,285 tons of WEEE Group-wide in 2022
• 47% of all electricity consumed in France came from renewable sources
• Achieved a sustainability score of 115 (target 135 by 2025)

Social Achievements

• Launched a company CFA for domestic appliance repair technicians
• 94% of employees received training in 2022
• 30% of leadership positions held by women (target 35% by 2025)
• Paid an exceptional purchasing power bonus to almost 80% of employees
• 2.3 million products repaired (target 2.5 million by 2025)

Governance Achievements

• Included for the first time in the “Advanced” category (A1+) by Moody’s ESG Solutions with an ESG score of 61/100
• CSR criterion included in the variable compensation of all Group managers
• Established a Climate Committee in 2019 to monitor CO2 emissions

Climate Goals & Targets

Environmental Challenges

• Changes in consumer behavior
• Increased cost of raw materials
• Scarcity of natural resources
• Economic crises
• Increased energy prices
• Extreme weather events
• Talent shortage
• Data security breaches
• Risks to human rights
• Non-compliance with anti-corruption regulations

Mitigation Strategies

• Promoting sustainable consumption and educated choice
• Implementing an energy efficiency plan
• Developing repair services (Darty Max)
• Expanding the second-life offering
• Strengthening supplier relationships
• Improving data protection
• Implementing a vigilance plan
• Strengthening anti-corruption procedures

Supply Chain Management

Supplier Audits: Annual audits of factories manufacturing own-brand products

Responsible Procurement

• Integration of CSR criteria into supplier relations
• Engagement of suppliers in adopting science-based targets for reducing GHG emissions

Climate-Related Risks & Opportunities

Physical Risks

• Extreme heat
• Heavy rains and flooding
• Drought
• Temperature increase

Transition Risks

• Strengthening of climate regulations
• Change in consumer behavior
• Volatility in energy prices

Opportunities

• Development of energy-efficient products and services
• Diversification of activities (repair services)

Reporting Standards

Frameworks Used: TCFD, UNGC

Certifications: B Corp (Nature & Découvertes)

UN Sustainable Development Goals

• 3
• 4
• 5
• 8
• 11
• 12
• 13
• 16

Fnac Darty's model, strategy and actions contribute to these SDGs through initiatives related to sustainable consumption, climate action, decent work, sustainable cities, responsible consumption, climate action, peace, justice and strong institutions.

Sustainable Products & Innovation

• Darty Max repair subscription
• Second-life products

Awards & Recognition

• Grand Prix Good Economy
• R Awards
• Grand Prix Focus Retail BFM TV
• Janus Award