Marcus & Millichap, Inc.
Climate Impact & Sustainability Data (2021, 2022, 2023)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Human Capital
- Diversity, Equity and Inclusion
- Community Engagement
Environmental Achievements
- Thirty-three of our current offices are located in LEED Certified, Energy Star Rated and BOMA Best Gold buildings
- Pivoted to the use of technology such as online deal rooms and e-signing vendors to reduce paper waste
- Partnered with e-waste recycling vendors to recycle our physical technology equipment
Social Achievements
- Launched the William A. Millichap Fellowship Program, a comprehensive two-year training and development program
- Partnered with CREW Network and Project Destined to increase diversity and inclusion
- Implemented Learn to Live program for employee well-being
- Annual fitness challenge for employees
- Ongoing partnership with Team Feed Corporate/Feeding America on the Million Meals Initiative
Governance Achievements
- Adopted a Code of Ethics with an Ethics Hotline for anonymous reporting
Climate Goals & Targets
Environmental Challenges
- The COVID-19 pandemic has affected and could continue to adversely affect how we operate our business
- General economic conditions and commercial real estate market conditions
- Competition to attract and retain qualified professionals
- Cybersecurity attacks
Mitigation Strategies
- Implemented measures such as increased sanitizing, physical distancing and remote work arrangements
- Made significant upgrades to our security infrastructure, including deploying active security monitoring and response tools
- Competitive compensation and support programs to our professionals
- Business continuity plans and backup systems
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Human Capital
- Diversity, Equity and Inclusion
Environmental Achievements
- Thirty-two of our current offices are located in LEED Certified, Energy Star Rated, and BOMA Best Gold buildings
- facilitate remote work where appropriate and have invested in best-of-class tools to allow our team to work at the highest levels outside the office, thereby reducing the carbon footprint associated with unnecessary office energy consumption and a regular commute
- pivoted to the use of technology such as online deal rooms and e-signing vendors to reduce paper waste and have partnered with e- waste recycling vendors to recycle our physical technology equipment or dispose of it in an environmentally sound manner
Social Achievements
- Launched the William A. Millichap Fellowship Program, a comprehensive two-year training and development program designed to prepare participants for rewarding careers in commercial real estate.
- implemented health and safety measures, and remote work arrangements, with the goal of protecting our employees, investment sales and financing professionals, and clients.
- rolled out the Learn to Live program. These digital tools are available anywhere, anytime to help employees identify thoughts and behavior patterns that affect their emotional well-being and work through them.
Governance Achievements
- adopted a Code of Ethics
- implemented policies, practices, and trainings that convey our expectations and values and meet stakeholder needs.
- Ethics Hotline, which allows for anonymous reporting and direct communication with the Company’s compliance officer
Climate Goals & Targets
Environmental Challenges
- General economic conditions and commercial real estate market conditions
- rising interest rates
- inflation
- competition to attract and retain qualified professionals
- cybersecurity attacks
Mitigation Strategies
- Investing in our current business model through organic growth and acquisitions
- maintaining a comprehensive technology and information security program
- offering competitive compensation and support programs to our professionals
- business continuity plans and backup systems
- information security monitoring capabilities designed to alert us to suspicious activity and developed an incident response program
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Human Capital
- Diversity, Equity and Inclusion
Environmental Achievements
- Thirty-five offices located in LEED Certified, Energy Star Rated, and BOMA Best Gold buildings; pivoted to online deal rooms and e-signing to reduce paper waste; partnered with e-waste recycling vendors; facilitate remote work to reduce carbon footprint.
Social Achievements
- Launched William A. Millichap Fellowship Program in partnership with CREW Network and Project Destined; implemented health and safety measures and remote work arrangements; maintain Learn to Live program for employee well-being; various community volunteer events and monetary donations.
Governance Achievements
- Adopted a Code of Ethics with an Ethics Hotline; implemented policies, practices, and trainings to promote fair labor practices, uphold human rights, and comply with legal requirements.
Climate Goals & Targets
Environmental Challenges
- Decline in the overall headcount of investment sales and financing professionals due to a reduction of unproductive professionals and the challenge of recruiting and retaining professionals in the current market environment; general uncertainty in the capital markets, a worsening of economic conditions, and the rate and pace of economic recovery following an economic downturn; changes in interest rates; increased competition; cybersecurity risks.
Mitigation Strategies
- Focused market expansion in existing and new locations; targeted hiring; increased coverage of specialty property types; pursuing selective acquisitions; investments in technology; implemented several cybersecurity processes, technologies, and controls; actively monitor emerging data protection laws and implement changes to our processes designed to comply; conduct regular phishing email simulations and annual cybersecurity training; engage with assessors, consultants, auditors, and other third parties.
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- earthquakes and wildfires as well as the impact of climate change