Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• 99+% of staff working from home due to COVID-19, minimizing commuter miles.
• Minimal business air travel miles due to COVID-19.
• 65% of AWS platform data center energy sourced from green initiatives.

Social Achievements

• 13 net new hires in the period.
• 86% of employees at the start of the year still employed at the end.
• Launched a Wellbeing Portal and a cloud-based HR system with a “kudos” feature.

Governance Achievements

• Compliance with QCA corporate governance code.
• Split roles of Chairman and CEO.
• 50% of independent non-executive directors on the Board.
• Established a PCI Pal Advisory Committee (PAC) with three members.

Climate Goals & Targets

Environmental Challenges

• Information security and cyber risks.
• Loss of or infringement of IPR.
• Business interruption.
• Recruitment and retention of skilled employees.
• Market and product development competition.
• Reputational risk.
• Financial risk management.
• Generation of sales through key partners.
• Regulation and industry standards.
• Pandemic risks.

Mitigation Strategies

• Continuous investment in information security, data protection, and regulatory compliance.
• Utilization of IPR protections (patents, copyrights, etc.).
• ISO 22301 (Business Continuity) accreditation and robust management systems.
• Competitive pay and benefits, investment in people development, and hybrid work policy.
• Extensive ecosystem of integrations and continued investment in cloud technology.
• Proactive management of compliance with international and regional regulations.
• Regular review of financial risk management policies and procedures.
• Experienced team and refined enablement and partner-engagement processes.
• Experienced Information Security team and collaboration with specialist law firms.
• Remote work capabilities, diversified customer base, and robust revenue model.

Supply Chain Management

Responsible Procurement

• Regular dialogue with key suppliers.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: QCA Corporate Governance Code

Certifications: PCI DSS Level 1, ISO 27001, ISO 22301, ISO 9001, ISO 14001

Third-party Assurance: BDO LLP

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Increased percentage of staff regularly working from home to 100%
• Increased percentage of employees driving electric vehicles to 9%
• AWS platform data centre energy sourced from green initiatives increased to 85%

Social Achievements

• Net new hires of 32 employees
• Employee retention rate of 94%
• Raised USD $3,364 for Girls Who Code charity

Governance Achievements

• Compliance with QCA corporate governance code
• Split roles of Board Chair and CEO
• Increased percentage of independent non-executive directors on the Board to 60%

Climate Goals & Targets

Environmental Challenges

• Unfounded patent infringement claim by Sycurio Limited
• Highly competitive jobs market
• Economic and financial risks due to potential recessionary pressures

Mitigation Strategies

• Vigorous defense strategy against patent infringement claim
• Investment in product, engineering, and customer success functions to attract and retain talent
• Diversified customer and partner portfolio, strong cash position, and low customer churn rates to mitigate economic risks

Supply Chain Management

Responsible Procurement

• Regular dialogue with key suppliers

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: QCA Corporate Governance Code

Certifications: PCI DSS Level 1, ISO 27001, ISO 9001, ISO 14001, ISO 22301

Awards & Recognition

• Ranked 221 out of over 23,000 organisations assessed by WorkL as one of the most engaging employers in the country