Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainable banking
• Rural development
• Financial inclusion
• Climate change mitigation
• Employee well-being

Environmental Achievements

• Decreased per capita GHG emissions by 5.35% to 2.25 MT of CO2e/FTE
• Generated 255.26 MWh of solar energy, avoiding over 200 MT of GHG emissions
• Recycled 24,046 kg of e-waste and 4,162 kg of paper
• Planted 35,000 native trees

Social Achievements

• Reached nearly 2 million households through microfinance initiatives (99% women borrowers)
• Trained 25,000 women in legal and financial literacy
• Conducted 960,000 man-hours of employee training
• Supported 18 para-athletes and the Indian Blind Cricket team

Governance Achievements

• Maintained low Net NPAs at 0.39%
• Achieved 41.29% of Adjusted Net Bank Credit (ANBC) in Priority Sector Lending

Climate Goals & Targets

Environmental Challenges

• Challenging macroeconomic context and banking environment
• Regulatory penalties for non-compliance (INR 20 million)

Mitigation Strategies

• Implemented preventive measures to mitigate risks related to advance remittances
• Enhanced processes and controls to ensure better compliance
• Organized regular seminars on compliance for employees

Supply Chain Management

Supplier Audits: Comprehensive sustainability assessment of high-volume suppliers

Responsible Procurement

• Strict vendor on-boarding criteria
• Preference for suppliers with formal Supplier Code of Conduct
• Green procurement practices

Climate-Related Risks & Opportunities

Physical Risks

• Natural disasters

Transition Risks

• Increasing costs of energy
• Regulatory changes

Opportunities

• Renewable energy investments

Reporting Standards

Frameworks Used: IIRC Integrated Reporting Framework, GRI G4, NVGSEE

Certifications: Null

Third-party Assurance: KPMG (for GHG inventory)

UN Sustainable Development Goals

• Goal 7 (Affordable and clean energy)
• Goal 8 (Decent work and economic growth)
• Goal 9 (Industry, innovation, and infrastructure)
• Goal 10 (Reduced inequalities)
• Goal 13 (Climate action)

Various initiatives contribute to these goals through renewable energy financing, rural development, financial inclusion, and employee well-being programs.

Sustainable Products & Innovation

• Solar ATMs
• LEED-certified buildings
• Green IT initiatives

Awards & Recognition

• Best Technology Bank (IBA Banking Technology Conference)
• Runner-up in Best IT Risk and Cyber Security and Best Payments Initiatives (IBA)
• Best Bank Award for Innovation Use of Technology (IDRBT)
• Outstanding Achievement in Practicing Excellent Workplace Culture in Health and Safety (Energy and Environment Foundation)
• Best Private Sector Bank for Retail Growth Performance (Dun & Bradstreet)
• Celent Model Bank Award 2017 (Fraud Management and Cybersecurity)
• Most Innovative Company (vForum 2016)
• Best Bank in Private Sector and Best CSR Practices under Banking Category (ABP News BFSI Awards 2017)
• CNBC Asia’s Corporate Social Responsibility award

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Financial Inclusion
• Community Development
• Employee Well-being
• Governance

Environmental Achievements

• Reduced landfill waste by 46 kg, CO2 by 6 kg, water by 1810 liters, and energy by 106 kWh by printing the report on recycled paper.
• Planted 10,000 trees, sequestering 2,200 MT GHGs.
• GHG emissions intensity per unit revenue decreased to 51.91.

Social Achievements

• Reached 2.73 million BoP households through microfinance.
• Trained 200,000 candidates for digital literacy.
• Launched IndusInd Girl Power Programme.
• Trained 45,000 women for legal literacy.
• Supported 32 para-athletes.

Governance Achievements

• Maintained a leading position in the Carbon Disclosure Project rankings in India for four consecutive years.
• Robust risk management framework, compliance and vigilance functions in place.

Climate Goals & Targets

Environmental Challenges

• Attrition rate higher than target.
• Addressing climate change risks.
• Maintaining compliance with regulations.

Mitigation Strategies

• Implemented talent identification and retention strategies, including structured career development opportunities and market-aligned compensation.
• Actively integrating climate change mitigation into operational and business strategy, investing in renewable energy generation and bank-wide energy-saving initiatives.
• Increased monitoring activities and sample size of test studies, implemented new methodologies like report-based monitoring.

Supply Chain Management

Supplier Audits: Sustainability assessment of high-volume suppliers.

Responsible Procurement

• Preference given to suppliers with formal Supplier Code of Conduct.
• Focus on green procurement practices.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Regulatory changes, market shifts

Opportunities

• Renewable energy investments

Reporting Standards

Frameworks Used: IIRC, GRI G4, NVGSEE

Certifications: Null

Third-party Assurance: KPMG

UN Sustainable Development Goals

• Goal 1: No Poverty
• Goal 2: Zero Hunger
• Goal 4: Quality Education
• Goal 5: Gender Equality
• Goal 7: Affordable and Clean Energy
• Goal 8: Decent Work and Economic Growth
• Goal 9: Industry, Innovation and Infrastructure
• Goal 10: Reduced Inequalities
• Goal 12: Responsible Consumption and Production
• Goal 13: Climate Action

Various programs and initiatives contribute to these goals.

Sustainable Products & Innovation

• Indus Kisan (Kisan Credit Card)
• All-in-One Store on IndusMobile app
• Tab banking

Awards & Recognition

• 3rd Best Bank for IndusMobile App (Forrester Indian Mobile Banking Benchmark Report 2017)

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Planted 10,000+ trees of 48 different species at over 20 urban/peri-urban locations
• Recycled over 20,000kg of e-waste through authorized vendors
• Reduced waste going to landfill from 100% to <34%
• Migrated CP letterheads to 100% recycled paper, saving 14.1MT of CO2 emissions
• GHG Emissions Saved: 2227.96 MT CO2
• Enhanced water storage capacity – 97.5 million litres

Social Achievements

• IndusInd Para Champions program supported 32 Para-athletes and India’s 26 member blind cricket team
• Legal Literacy program educated >45,000 women on their legal rights
• MFI partnership educated 5,000 underprivileged children in UP/Jharkhand
• Training to 200,000 village level entrepreneurs to use mobile/internet for financial transactions
• Partnered with BMCHRC to support treatment of children under 14 affected with cancer
• Partnered with non-profit MFI to set up 177 health clinics
• Supported 60 Ashoka University scholars (majority women) in 13 states

Governance Achievements

• Established a CSR & Sustainability Committee of the Board
• Created a Sustainability Council to manage strategy, goals, and performance
• Implemented a Sustainability Team for strategy implementation and coordination
• Implemented ESMS lending filters

Climate Goals & Targets

Supply Chain Management

Responsible Procurement

• Sustainable Procurement in Supply Chain

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: International Integrated Reporting Council

Awards & Recognition

• Golden Peacock Award for Innovation (2015)
• Golden Peacock Award for Management (2015)
• CNBC Asia’s Corporate Social Responsibility Award (2017)
• CSRJournal THE EXCELLENCE AWARD 2017
• Best Bank in Private Sector Award and Best CSR Practice under Banking Category Award at ABP News BFSI Awards 2017
• Dream Employer of the Year – BFSI ET NOW : “Dream Companies To work for – 2019”

Environmental Metrics

ESG Focus Areas

• Governance
• Responsible Banking
• Sustainable Finance
• Sustainable Operations
• Human Capital Development
• Corporate Social Responsibility

Environmental Achievements

• 15% reduction in GHG emissions (Scope 1&2) from 5.2 MTCO2/Cr. Rev to 4.4 MTCO2/Cr. Rev
• 80% of vendors have ESG policies in place
• Implementation of ISO 14001 (Environment) & 45001 (Health & Safety) Standards (Phase I initiated)
• 1100 MTCO2e Reduction per annum

Social Achievements

• Women participation in workforce expanded to 22%
• Social, Livelihood and Inclusive Financing Portfolio increased to 45% of all loans
• Green Champions Program with significant volunteer hours and tree planting
• Various initiatives supporting education, healthcare, and sports (e.g., IndusInd Para Champions Programme, IndusInd Blind Cricket Programme, IndusInd Girl Power Programme)
• >3,000 Youths skilled & employed

Governance Achievements

• Published first externally assured Integrated Report in 2018-19
• A-Rank in CDP (Carbon Disclosure Project) maintained
• IBL’s Percentile Ranking in DJSI improved by 16 points to 80
• Formulation and Compliance to ESG policies and CDP Programme

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Vendor sustainability assessments in place

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: CDP, DJSI

Certifications: ISO 14001, ISO 45001

Third-party Assurance: External accredited agencies

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Solar ATMs

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Emissions from air travel decreased 42.31% compared to the previous year
• 4,000 solar streetlights installed in 30 villages
• Emission intensity decreased by 17.53%
• Fuel emissions from Company vehicles decreased by 9.72%

Social Achievements

• ~10 lakh beneficiaries of CSR activities
• 28 lakh active users on ‘IndusMobile’
• 10 lakh customers on WhatsApp banking
• ~7 lakh m3 of water storage capacity created through water conservation CSR programmes
• 1,278 MT of waste collected through the waste management CSR programme
• ~37% of the total portfolio comprises social, livelihood, and inclusive lending
• ~130% increase in rural customers over the previous year under the business correspondents route through microfinance

Governance Achievements

• 11 years of reporting on sustainability initiatives
• 4th year of externally assured Integrated Reporting
• Improved DJSI Ranking to 72 from 63
• 39.44% of total lending is ESG focused

Climate Goals & Targets

Environmental Challenges

• Muted demand and lower than expected trade volumes before the pandemic
• Conservative credit scenario due to financial sector sanitation
• COVID-19 pandemic impacting healthcare and financial ecosystems
• Stringent lockdowns in India
• Short-term impact on select loan portfolios

Mitigation Strategies

• Robust Business Continuity Plan
• Continued strategic investments in technology
• Longer duration refinance / forex borrowings swapped to INR
• Bank CD and term money borrowings
• Repo of excess SLR/Non-SLR securities
• Call money (both interbank borrower and lender as a balancing figure)
• Ramped up digital channel facilitation (online KYCs)
• Ensuring branches, contact centers, and ATMs remained fully operational

Supply Chain Management

Supplier Audits: Sustainability assessments for 20-30 critical suppliers

Responsible Procurement

• Sustainable Procurement Policy, preference for local suppliers, fair pricing

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events, natural disasters, pandemics

Transition Risks

• Regulatory changes, market shifts

Opportunities

• Investment in renewable energy, energy efficiency

Reporting Standards

Frameworks Used: International Integrated Reporting Framework, GRI Standards: Core option

Certifications: ISO 27001: 2013 (Information Security Management System)

Third-party Assurance: KPMG

UN Sustainable Development Goals

• Goal 3, Goal 6, Goal 11

Initiatives in healthcare, water conservation, and urban afforestation

Sustainable Products & Innovation

• 3-in-1 account with Upstox, Nexxt Credit Card

Awards & Recognition

• CDP 'A' list for 6 consecutive years, CDP Rising Stars Awards, DJSI ranking, Business Today Money Today Financial Awards, CSR Times Awards

Environmental Metrics

ESG Focus Areas

• Governance
• Sustainable Finance
• Sustainable Operations
• Human Capital Development
• Corporate Social Responsibility

Environmental Achievements

• Retained top position for the 5th consecutive year in CDP India Climate Change Rising Stars, achieving Band A-
• 15% reduction in GHG (Scope 1&2) emissions to 4.4 MTCO2/Cr. Rev
• 80% of vendors have ESG policies in place
• 1100 MTCO2e Reduction per annum through various initiatives (Solar ATMs, etc.)

Social Achievements

• Women participation in workforce expanded to 22%
• ~45% of all loans in Social, Livelihood & Inclusive Finance portfolio
• Employee engagement initiatives (Green Champions Program, Sustainability Marathon)
• Various CSR initiatives benefiting 2.5 lakh beneficiaries from Healthcare programs, 1.3 lakhs Students, >3,000 Youths skilled & employed, 595 Sports persons

Governance Achievements

• Establishment of a Board-level CSR & Sustainability Committee and Sustainability Council
• Development and implementation of various ESG policies (Code of Conduct, Whistle Blower Policy, etc.)
• Published first externally assured Integrated Report in 2018-19
• Improved DJSI percentile ranking by 16 points to 80

Climate Goals & Targets

Supply Chain Management

Supplier Audits: 80% of vendors have ESG policies in place

Responsible Procurement

• Vendor sustainability assessments in place

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: TCFD, CDP, DJSI, GRI, UNEP FI Principles for Responsible Banking

Certifications: ISO 14001, ISO 45001

Awards & Recognition

• Honourable Mention by Ministry of Corporate Affairs for sports initiatives

Environmental Metrics

ESG Focus Areas

• Climate Change
• Social Livelihood and Inclusive Finance
• Governance

Environmental Achievements

• ~2% Decrease in energy consumption as compared to FY 2020-21
• 42% GHG emission intensity reduction over FY 2017-18
• 52,000 Trees planted
• 240 Rain water harvesting structures created or renovated
• 53,440 kgs E-waste recycled
• 47% Reduction in paper consumption through digitalisation

Social Achievements

• ~44% Of the total portfolio is towards Social Livelihood and Inclusive Finance
• 2 Mn CSR beneficiaries
• 8 Mn Women benefitted through Micro Finance
• 678 Employee volunteering hours during FY 2021-22
• 80,000 Water and sanitation loans to be offered under MoU with water.org
• Partnership with Dell Foundation to support Social Enterprises

Governance Achievements

• 13 Years of reporting on sustainability initiatives
• 0 Cases of corruption
• 0 Breaches against code of conduct and Ethics
• 0 Information security breaches or other cybersecurity incidents
• 0 Data breaches occurred
• BRSR Voluntarily reported Business Responsibility and Sustainability Report (BRSR) for FY22

Climate Goals & Targets

Environmental Challenges

• Climate change risks (physical and transition)
• Supply chain disruptions

Mitigation Strategies

• Revised policy of funding
• Well-diversified portfolio across various industries and segments
• Implementation of a BCP
• Digitalisation of processes for employees and clients
• ESG Risk analysis well integrated into the investment process

Supply Chain Management

Supplier Audits: 77% of suppliers screened for ESG practices in FY21-22; 45% ESG compliant by spend (audited by DQS)

Responsible Procurement

• Sustainable Procurement Policy
• Supplier Code of Conduct
• Prioritisation of local suppliers
• ESG compliance requirements for vendors

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (flooding, cyclones, droughts)
• Impacts on agriculture, infrastructure, and real estate sectors

Transition Risks

• Policy, regulatory, and legal changes
• Technology shifts
• Changing market demand

Opportunities

• Growth in renewable energy, green mobility, WaSH, and other climate-positive sectors
• Development of climate-positive products

Reporting Standards

Frameworks Used: International Integrated Reporting Framework (IIRC), Global Reporting Initiative (GRI) Standards ‘Core’ option

Certifications: ISO 27001

Third-party Assurance: KPMG Assurance and Consulting Services LLP

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 13 (Climate Action)

Initiatives in renewable energy, green finance, and emissions reduction contribute to these goals.

Sustainable Products & Innovation

• Green Fixed Deposits
• IndusEasyWheels portal

Awards & Recognition

• AsiaMoney Best Bank in India - ESG for FY 2021-22
• EuroMoney Market Leader
• Inclusion in S&P DJSI Sustainability Yearbook 2023

Environmental Metrics

ESG Focus Areas

• Climate Change
• Operational Health and Safety
• Digitization
• Human Rights
• Stakeholder Engagement
• Sustainable Sourcing
• Carbon Neutrality

Environmental Achievements

• Achieved a reduction in Scope 1 and Scope 2 emissions.
• Reduced energy intensity per rupee of turnover.

Social Achievements

• Launched IndusWE to support women entrepreneurs.
• Launched Indus Solar to promote solar rooftop installations for MSE clients.
• Offered green, social, and sustainability-linked loans to corporate clients.
• Conducted fire safety training and evacuation drills at 42 high-rise buildings and 100% of branches.

Governance Achievements

• Established a CSR and Sustainability Committee of the Board.
• Implemented policies covering all nine principles of the NGRBCs.
• Conducted training and awareness programs on NGRBC principles for 100% of Board of Directors, Key Managerial Personnel, and other employees.

Climate Goals & Targets

Environmental Challenges

• Extreme weather events posing a physical risk to operations.
• Health and safety issues related to air quality and commute infrastructure.

Mitigation Strategies

• Revised internal policy for loan disbursement.
• Diversified portfolio across various industries and segments.
• Implemented Business Continuity Plan (BCP).
• Enhanced IT operations.
• Regular checks and audits to ensure indoor air quality.
• Half-yearly fire and safety training.

Supply Chain Management

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Opportunities

• Diversifying portfolio to include renewable energy and social finance.

Reporting Standards

Frameworks Used: NGRBC

Certifications: ISO/IEC 27001

Third-party Assurance: M.P. Chitale & Co.

UN Sustainable Development Goals

• SDG 3
• SDG 6
• SDG 7
• SDG 8
• SDG 10
• SDG 11
• SDG 14
• SDG 15

Various initiatives contribute to these goals through responsible lending, mitigating climate change, promoting social behavioral changes, and supporting community development.