Veolia
Climate Impact & Sustainability Data (2011, 2012, 2014, 2020-2021, 2022, 2023)
Reporting Period: 2011
Environmental Metrics
ESG Focus Areas
- Sustainable Development
- Climate Change
- Biodiversity
- Resource Conservation
- Human Resources
- Responsible Purchasing
- Governance
Environmental Achievements
- Reduced direct GHG emissions by 8%
- Improved overall GHG emission reduction by 3.7% to 26.5 million metric tons CO2 eq.
- Improved methane capture rate at Veolia Environmental Services sites to 56%
- Improved BOD5 wastewater treatment efficiency by 0.7 percentage points to 93.5%
- Improved overall wastewater treatment efficiency to 83.4%
- Reduced water extractions by 18% in Tetouan, Morocco while delivering 18% more water
- Reduced water extractions by more than 16% in Karnataka, India while doubling the number of people connected to water services in four years.
- Materials recovery increased by 2.4 points at a constant scope.
Social Achievements
- Launched "Water Solidarity" program in France, assisting households with water bill difficulties
- Implemented social pricing program in Ecuador, providing subsidized water to low-income households
- Introduced prepayment for electricity in Gabon, improving affordability and access
- Developed ACCES methodology to improve access to water and sanitation services for 4 million people
- Implemented "Mobilising Employeeship" program in Poland to improve employee culture and sustainable behavior
- Launched Career Path courses in France and China for new hires
- Improved employment rate of older workers (aged 50 and over) to 30.8% in 2011
Governance Achievements
- Established an Ethics Committee with independent members
- Implemented a fraud reporting system
- Rolled out training programs on competition law compliance, preventing criminal risk exposure, and raising awareness of corruption risks
- Revised the agreement to set up a European Works Committee
- Signed a collective agreement on Human Resources and Skills Planning (GPEC)
Climate Goals & Targets
- Achieve 20% renewable energy in the mix of energy services (Veolia Energy–Dalkia, European Union) in 2020
- Achieve 93% EMS deployment rate by 2014
Environmental Challenges
- Economic crisis and need to restructure business
- Divestments impacting workforce
- Managing risks associated with providing essential services
- Reducing fugitive methane emissions
- Improving water distribution network efficiency
- Reducing the pay gap between men and women
Mitigation Strategies
- Restructuring business focusing on growth markets and high-value-added services
- Implementing formal labor protection components during divestments
- Developing a risk management organization for the company and each division
- Improving methane calculation methodologies and installing innovative biogas collection systems
- Implementing leak detection and repair programs and loss reduction programs
- Addressing pay gap through various initiatives and transparency
Supply Chain Management
Supplier Audits: Close to 300 suppliers evaluated on CSR performance; 6% of strategic cross-division suppliers audited
Responsible Procurement
- Suppliers Charter
- Sustainable development questionnaire
- Sustainable development clause in contracts
- Supplier evaluation and audit procedures
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Global Compact, AFEP-MEDEF corporate governance code
Certifications: ISO 14001
Third-party Assurance: KPMG and Ernst & Young
Sustainable Products & Innovation
- Methacontrol™ technology for biogas management
- Amonit® process for wastewater treatment
- Athos™ mineralization process for wastewater sludge
- Biofuels production
Reporting Period: 2012
Environmental Metrics
ESG Focus Areas
- Water
- Waste
- Energy
- Climate Change
- Resource Conservation
- Biodiversity
- Human Rights
- Employee Well-being
- Community Engagement
- Governance
Environmental Achievements
- Reduced GHG emissions by 21.5 million metric tons through energy recovery, materials recovery, and emission avoidance.
- Increased the share of renewable energy in company consumption to 20.5%.
- Reduced water loss from leaks in municipal networks by over 2.9%.
- Recovered 25.7 million metric tons of waste as materials and energy.
- Sold 6.8 million MWh of electrical and thermal energy.
- Produced 9.2 million MWh of electrical and thermal energy through wastewater treatment and sludge recovery.
- Opened Osilub plant in Le Havre, France, with 75% regeneration performance for used motor oil.
- Implemented biogas solution at Bonduelle’s Nagykorös site in Hungary, saving 600 metric tons of CO2 annually and reducing energy consumption by 17%.
Social Achievements
- Created 445 jobs in Rialto, California through a water and sanitation project.
- Provided continuous drinking water supply to 1 million people in New Delhi, India.
- Renewed trust for management of one of Japan’s largest wastewater treatment plants in Hiroshima.
- Implemented a social inclusion program for rag-collectors in Colombia, creating two recycling cooperatives.
- Trained 157,776 employees (72%).
- Took on 3,848 interns and 4,314 work-study contracts.
- Launched Evoila, an internal network promoting gender equality.
- Implemented a “Women’s leadership” training course.
Governance Achievements
- Implemented a transformation plan to improve efficiency and competitiveness.
- Reduced net debt by €3.4 billion to €11.3 billion.
- Reduced the number of countries where Veolia operates to 48.
- Cut overhead and administrative expenses.
- Modified the composition of its Accounts and Audit Committee and its Research, Innovation and Sustainable Development Committee.
Climate Goals & Targets
- Obtain at least half of revenue in growth markets and at least half with industrial clients by 2015.
- Achieve €470 million in net savings from cost cutting by 2015.
- Reduce net debt to €8-9 billion by end of 2013.
Environmental Challenges
- Chronic under-funding of municipalities in the US.
- Aging infrastructure in Japan requiring new funding.
- Need to reduce debt and improve financial flexibility.
- Need to improve organizational efficiency.
Mitigation Strategies
- Implemented a transformation plan with four main objectives: focus on dynamic sectors and regions, maximize productivity opportunities, reduce debt, and develop new business models.
- Developed innovative concession models for water and sanitation services (e.g., Rialto, California).
- Developed public-private partnerships for wastewater management (e.g., Hiroshima, Japan).
- Implemented cost-cutting measures and exceeded targets ahead of schedule.
Supply Chain Management
Responsible Procurement
- CSR issues included in Veolia Environnement’s purchasing guidelines
- Implementation of responsible purchasing practices (certification, promoting responsible practices in contract users, conducting total cost of ownership studies for some products, etc.)
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- Goal 6 (Clean Water and Sanitation)
- Goal 7 (Affordable and Clean Energy)
- Goal 11 (Sustainable Cities and Communities)
- Goal 12 (Responsible Consumption and Production)
- Goal 13 (Climate Action)
Veolia's activities contribute to these goals through water and wastewater management, energy efficiency improvements, waste management solutions, and climate change mitigation initiatives.
Sustainable Products & Innovation
- HPD® Evaporation-Crystallization processes for potash production
- Anaerobic digestion plant for producing electricity and compost from organic waste
Awards & Recognition
- Afnor label in France
- Investor in People in the Czech Republic
Reporting Period: 2014
Environmental Metrics
ESG Focus Areas
- Natural resource management
- Climate change
- Biodiversity
- Stakeholder relations
- Local development
- Human health and development
- Workplace safety and health
- Employee development
- Human rights and diversity
Environmental Achievements
- Reduced water losses in distribution networks by 8.6% (2011-2014)
- Increased water reuse by 49% (2011-2014)
- Increased percentage of renewable energy in the energy mix (EU) to 14% in 2014
- Achieved a methane capture rate of 67% in landfills (excluding Latin America)
- Materials recovery rate of 20% from treated waste
- Energy recovery rate of 48% from treated waste
Social Achievements
- Launched GrowingBlue.com to raise consumer awareness of water issues
- Implemented incentivized pricing for waste collection in France and Germany
- Connected 5 million people to drinking water networks and 2.5 million to wastewater services in developing countries
- Implemented social pricing and subsidized connection programs in several countries
- Created more than 1,500 jobs globally in the biomass segment
- 80% of employees received at least one training course
Governance Achievements
- Established a Critical Friends committee for independent stakeholder advice
- Implemented a comprehensive risk management policy
- Updated the Ethics Guide and rolled out compliance training programs
- Achieved “Advanced” status in the UN Global Compact Communication on Progress
Climate Goals & Targets
- Contribute to UN Sustainable Development Goals by 2020
- Achieve more than €3.8 billion in revenue linked to the circular economy by 2020
- Capture more than 60% of methane from landfill sites by 2020
- Accumulate 100 million metric tons of CO2 equivalent in reduced emissions and 50 million metric tons of CO2 equivalent in avoided emissions (2015-2020)
- Reduce water loss by 9% (2011-2015)
- Increase water reuse by 50% (2011-2015)
- Increase renewable energy share in EU to 20% by 2020
- Increase materials recovery rate to 26% by 2020
- Increase methane capture rate to >60% by 2020
Environmental Challenges
- Increasingly complex pollution and soaring urbanization
- Economic downturn and stringent regulations in mature regions
- Strong worldwide competition and restrictive environmental standards
- Need to reduce debt and structural costs
- Maintaining high levels of methane capture in landfills
- Meeting targets for materials and energy recovery from waste
Mitigation Strategies
- Implemented a transformation plan to refocus on profitable activities and integrate operations by country
- Adopted a single brand and tagline: “resourcing the world”
- Implemented leak reduction programs and improved network efficiency
- Developed and implemented the Water Impact Index (WIIX)
- Improved methane capture technologies and methodologies
- Developed innovative waste sorting and recycling technologies
- Developed subsidized connection programs and social pricing policies
Supply Chain Management
Supplier Audits: CSR evaluations of nearly 450 suppliers in 2014
Responsible Procurement
- Veolia Suppliers Charter
- Sustainable development clause in contracts
- Total cost of ownership approach
Climate-Related Risks & Opportunities
Physical Risks
- Water scarcity
- Extreme weather events
Transition Risks
- Regulatory changes
- Market shifts towards renewable energy
Opportunities
- Development of energy-efficient products and services
- Growth in renewable energy markets
Reporting Standards
Frameworks Used: UN Global Compact
Certifications: ISO 9001, ISO 14001, ISO 50001
Third-party Assurance: KPMG
UN Sustainable Development Goals
- Goal 6 (Clean Water and Sanitation)
- Goal 7 (Affordable and Clean Energy)
- Goal 11 (Sustainable Cities and Communities)
- Goal 13 (Climate Action)
Veolia's initiatives contribute to these goals through improved access to water and sanitation, renewable energy development, sustainable urban planning, and climate change mitigation
Sustainable Products & Innovation
- WIIX Tool
- KAPTA sensors
- AEROcontrol™ composting system
- Methacontrol™ biogas management technology
Awards & Recognition
- Bronze Class Sustainability Award 2014 from RobecoSAM
- Listed on FTSE4Good, Euronext VIGEO Europe 120, Ethibel Sustainability Indices (ESI), STOXX Global ESG Leaders
Reporting Period: 2020-2021
Environmental Metrics
ESG Focus Areas
- Climate Change
- Circular Economy
- Biodiversity
- Water Management
- Waste Management
- Social Responsibility
- Employee Well-being
- Governance
- Ethics and Compliance
Environmental Achievements
- 8.1% progress with the investment plan to eliminate coal in Europe by 2030
- 12.8 Mt CO2 eq.: annual contribution to avoided GHG emissions
- 391 kt of plastic recycled in Veolia transformation plants
- 1.6% progress with action plans aimed at improving the impact on the natural environment and biodiversity at sensitive sites
- 73.4% drinking water network efficiency
- 56% methane capture rate
- Construction of a WAGABOX® at the Claye-Souilly landfill, producing 120 GWh of green gas annually and avoiding 25,000 metric tons of CO2 each year.
Social Achievements
- 87% employee commitment rate
- 6.1 million people benefiting from inclusive solutions to access water or sanitation services under Veolia contracts
- 1,105,388 jobs supported and €51 billion of wealth created worldwide
- 95% of positive answers to the commitment survey question: “Are Veolia’s values and ethics applied in my entity”
- Increased work-study student intake, focusing on vulnerable students.
- Launched a worldwide ethics and compliance campaign: “Ethics and Compliance: No Trust, No Performance”
Governance Achievements
- Multi-criteria compensation system (including CSR criteria) for the Executive Committee
- Established a special governance framework to ensure all business units embrace the multifaceted performance strategy.
- Created an Innovation Committee chaired by Antoine Frérot to examine innovation projects.
Climate Goals & Targets
- Not disclosed
- Achieve 30% of investment to be achieved by 2023 in the investment plan to eliminate coal in Europe by 2030
- Achieve 15 million metric tons of CO2 eq. of avoided emissions
- Recycle 610 thousand metric tons of plastic
- Achieve 75% efficiency of drinking water networks
- Reduce workplace accident frequency rate to 5 by 2023
Environmental Challenges
- Covid-19 pandemic and its economic consequences
- Meeting the ambitious targets set for multifaceted performance.
- Addressing risks associated with rapid growth in hazardous waste business.
- Ensuring the success of the merger with Suez.
Mitigation Strategies
- Implemented a Recover & Adapt savings plan, saving €550 million in costs.
- Focused on key assets to ensure coordinated progress and maximize impact.
- Strengthened industrial risk management policy for hazardous waste business.
- Developed a specific unit to predict medium- and long-term measures in response to the pandemic.
- Implemented Hydrex® Chemical Solutions to ensure safe and rapid restart of critical equipment for industrial and municipal customers.
Supply Chain Management
Supplier Audits: 70% of strategic suppliers evaluated in the past three years
Responsible Procurement
- Group CSR clause included in 76% of active supplier contracts
Climate-Related Risks & Opportunities
Physical Risks
- Increasing water scarcity
- Floods
- Droughts
- Heat waves
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products and services
- Growth in renewable energy and circular economy sectors
Reporting Standards
Frameworks Used: GRI, CDP, TCFD, UN SDGs
Certifications: ISO 14001
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 6 (Clean Water and Sanitation)
- Goal 7 (Affordable and Clean Energy)
- Goal 9 (Industry, Innovation, and Infrastructure)
- Goal 11 (Sustainable Cities and Communities)
- Goal 12 (Responsible Consumption and Production)
- Goal 13 (Climate Action)
Veolia's activities contribute to these goals through its water, waste, and energy management services.
Sustainable Products & Innovation
- WAGABOX® for green gas production
- Hydrometallurgical process for battery recycling
Awards & Recognition
- Not disclosed
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate change
- Circular economy
- Water resource management
- Depollution
- Local development
- Access to essential services
- Employee engagement
- Diversity & Inclusion
- Governance
- Human Rights
Environmental Achievements
- 14 million metric tons of CO2eq avoided in 2022
- 320 million m3 of water saved in 2022 compared to 2019
- 490,000 tons of plastic recycled in 2022
- 66% progress rate of action plans aimed at improving the environment and biodiversity footprint in sensitive sites in 2022
- 76.3% drinking water network efficiency in 2022
Social Achievements
- Launched a global social benefits program (Veolia Cares)
- 89% employee engagement rate in 2022
- 91% of expenditure reinvested locally in 2022
- 1,147,238 jobs supported in 2022
- 6.92 million people benefited from inclusive measures for access to water and sanitation in 2022
Governance Achievements
- 50% of CEO's variable compensation linked to non-financial criteria
- 85% of employees covered by a social dialogue scheme in 2022
- 93% of supplier contracts included sustainable development clauses in 2022
- 29,700 managers took mandatory online training on anti-corruption in 2022
- 60% female representation on Veolia Environnement’s Board of Directors in 2022
Climate Goals & Targets
- Net Zero Carbon by 2050
- Phase out coal in Europe by 2030
- Achieve 55% methane capture rate by 2023
- Energy self-sufficiency in France by 2027
- 50% women appointed as Executive Resourcers between 2020 and 2023
- 30% female managers in 2023
- Reduce carbon intensity of Veolia activities by 30% since 2018
- Achieve a workplace accident frequency rate of five or lower in 2023
- Keep employee engagement rate above 80% in 2023
- Recycle 610,000 tons of plastic in 2023
- Maintain bacteriological and physical-chemical compliance rates above 99% for distributed water in 2023
Environmental Challenges
- Climate change impacts (water stress, flooding)
- Depletion of natural resources
- Excessive water use
- Harm to biodiversity
- Greenhouse gas emissions
- Lack of reliable sanitation services globally
Mitigation Strategies
- Investment in phasing out coal by 2030 (€1.5 billion)
- Investment in methane capture
- ReSource plan to reduce energy consumption and increase production
- Development of circular economy solutions
- Sustainable water resource management solutions
- Adaptation solutions to protect water resources
- Biodiversity action plans
- Ecological management on sites
Supply Chain Management
Supplier Audits: 81% of strategic suppliers assessed in 2022
Responsible Procurement
- Sustainable development clauses in 93% of supplier contracts in 2022
Climate-Related Risks & Opportunities
Physical Risks
- Water stress
- Flooding
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products and services
- Growth in circular economy solutions
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNGC
Certifications: ISO 14001, ISO 50001, ISO 27001
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- PlastiLoop (plastics recycling solution)
- Biogas production from waste and wastewater
- Micropollutants removal in drinking water
- Wastewater reuse technologies
- Zero liquid discharge solutions
Awards & Recognition
- Not disclosed
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Decarbonization
- Depollution
- Resource Regeneration
- Employee Well-being
- Stakeholder Engagement
- Governance
Environmental Achievements
- 13.8 million metric tons CO2 eq. eliminated (applying the new methodology adopted by the Group from 2024 onward)
- 465,000 metric tons of plastics recycled in Veolia’s transformation plants
- 76.4% efficiency rate in drinking water networks
- 85% progress on action plans aimed at improving the impact on environments and biodiversity at sensitive sites
- 99% of drinking water contracts compliant with new PFAS standards in France
Social Achievements
- Launched Veolia Cares, a social benefits program for all employees
- Sequoia 2023 employee share ownership plan success, with employees holding 7.5% of the capital
- 89% employee commitment rate
- 4.95 lost time injury frequency rate
- 29 hours of training per employee on average per year
- 7.27 million people benefited from inclusive solutions to access water or sanitation services under Veolia contracts
Governance Achievements
- Established an ESG Committee in 2023
- Variable compensation of the Chief Executive Officer taking multifaceted performance into account
- Employee share ownership reaching 7.5% of the capital
Climate Goals & Targets
- Net zero emissions by 2050
- Eliminate 18 Mt CO2 eq. (scope 4), treat 10 million metric tons of hazardous waste, and save 1.5 billion m3 of fresh water in 2027
- Reach 30% women on the Group Management Committee by 2027
- Reduce scopes 1 and 2 emissions by 50% by 2032 (compared with 2021)
- Reduce scope 3 emissions by 30% by 2032 (compared with 2021)
Environmental Challenges
- Climate change impacts (physical and transition risks)
- Resource scarcity (water stress)
- Pollution (emerging pollutants, hazardous waste)
- Maintaining employee well-being and safety
- Stakeholder expectations and engagement
- Compliance and ethical conduct
Mitigation Strategies
- Net Zero 2050 strategy (validated by SBTi)
- GreenUp strategic program (2024-2027)
- Investments in decarbonization (€600 million)
- Development and deployment of innovative depollution and resource regeneration technologies
- Veolia Cares employee benefits program
- Enhanced stakeholder engagement through various methods
- Robust compliance and ethics program
Supply Chain Management
Supplier Audits: 77% of strategic suppliers assessed over the past five years; CSR performance of suppliers taken into account in bid assessment (5-20% weighting)
Responsible Procurement
- Decarbonizing the supply chain
- Promoting the circular economy
- Deploying the compliance program and protecting human rights
- Creating value in territories and encouraging inclusive sourcing
- Supporting and working with suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Climate disruption impacting operations and essential services
Transition Risks
- Regulatory changes on GHG emissions
- Financial exclusion for not phasing out coal
Opportunities
- Decarbonization solutions for customers
- Development of energy-efficient products
Reporting Standards
Frameworks Used: TCFD, TNFD, CSRD
Certifications: ISO 14001, ISO 45001, ISO 27001, ISO 50001, WAC
UN Sustainable Development Goals
- SDG 6 (Clean Water and Sanitation)
- SDG 7 (Affordable and Clean Energy)
- SDG 8 (Decent Work and Economic Growth)
- SDG 11 (Sustainable Cities and Communities)
- SDG 13 (Climate Action)
- SDG 17 (Partnerships for the Goals)
Veolia's activities contribute to these SDGs through provision of essential services, decarbonization efforts, resource regeneration, and stakeholder engagement.
Sustainable Products & Innovation
- GreenPath Zero Carbon solution
- PlastiLoop
- Solutions for treating emerging pollutants
- Battery recycling solutions
Awards & Recognition
- 2023 Sustainable Governance Award