Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced energy consumption by reducing leased office footprint and moving 90% of data center operations to cloud providers in 2022
• Reduced waste to landfill through IT equipment recycling by a DOD-certified vendor

Social Achievements

• Investment in collaboration tools to support remote work and reduce travel
• Supplier Code of Conduct requiring acknowledgement and compliance from material suppliers

Governance Achievements

• Establishment of an ESG Steering Committee responsible for maintaining and updating the environmental policy
• Quarterly updates to the Nominating & Corporate Governance Committee of the Board of Directors on ESG and sustainability strategies

Climate Goals & Targets

Environmental Challenges

• Energy consumption in leased buildings and third-party data centers
• Scope 3 emissions related to business travel
• Environmental impact of logistics services

Mitigation Strategies

• Reduced leased office footprint and transitioned to cloud-based data centers
• Investment in unified communication and collaboration technology to reduce travel
• Commitment to using logistics businesses with sound environmental policies
• Supplier Code of Conduct to encourage sustainable practices among suppliers

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 12: Responsible Consumption and Production

Minimizing environmental impact of business activities and promoting responsible consumption and waste management.

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Completed migration to cloud providers, resulting in a reduction in energy usage.
• Fully decommissioned on-site data center.
• Transitioned to a remote-first workplace, substantially reducing leased office footprint.

Social Achievements

• Successful launch of inaugural Employee Resource Groups.
• Establishment of a Human Rights Policy.
• Launch of Diversity, Equity, and Inclusion (DEI) training.
• Revisions to Code of Business Conduct and Ethics to include additional governance around conflicts of interest, ethical conduct, data privacy, freedom of expression, wellness, and sustainability.
• Organization of volunteer events, increasing charitable contributions from $40k in 2021 to $79k in 2022.
• Establishment of an ESG Steering Committee.

Governance Achievements

• Full update to Code of Business Conduct and Ethics.
• Adoption of Supplier Code of Conduct.
• Establishment of enterprise-wide Human Rights Policy.
• Implementation of compliance training for Code of Conduct and Ethics, Insider Trading, Conflicts of Interest, and DE&I courses.

Climate Goals & Targets

Environmental Challenges

• Lack of operational control over energy and water usage in leased office spaces.
• Limited data availability for Scope 3 emissions and water usage.
• Data not provided by two of three co-location data center providers regarding energy usage.

Mitigation Strategies

• Implemented MeridianLink Environmental Policy.
• Completed comprehensive data inventory to determine where to reduce data storage.
• Engaged cloud service providers with emissions summary tools.
• Transitioned to a remote-first workplace.

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB (Sustainability Accounting Standards Board), UN SDGs (United Nations Sustainable Development Goals)

Certifications: SOC 2, Type II, PCI-DSS, ISO 27001

Awards & Recognition

• 2022 American Business Award (Stevie Award)
• 2022 Octane High Tech Award
• 2021 and 2022 HW Tech100 Mortgage Winner
• Ranked #54 on the 2022 IDC FinTech Rankings

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Reduced energy usage and emissions through transitioning to shared service providers for data storage and processing
• Purged several million unnecessary records, reducing data storage needs

Social Achievements

• Expansion and ongoing support of Employee Resource Groups (ERGs)
• Launch of a Diversity, Equity, and Inclusion (DEI) Committee
• Increase in charitable contributions from $79k in 2022 to $90k in 2023
• Coordination of volunteer events, including partnering with food banks

Governance Achievements

• Establishment of an Environmental Policy and an AI Acceptable Usage Policy
• Adoption of a Supplier Code of Conduct
• Establishment of a Charitable Contribution Policy and Committee

Climate Goals & Targets

Environmental Challenges

• Lack of renewable power availability in leased spaces
• Data unavailability from some co-location data center providers for energy usage and emissions
• Lack of water usage information for most leased spaces
• Absence of Scope 3 emissions measurement

Mitigation Strategies

• Strategic planning for data centers to better track usage and establish reduction targets
• Utilizing co-location data centers exclusively
• Operating as remote-first with one headquarters office
• Working with cloud providers with emissions summary tools

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct requiring compliance with fair labor laws, prohibiting child and forced labor, and mandating anti-corruption practices

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB (Sustainability Accounting Standards Board) standards for the Technology & Communications Sector–Software & IT Services Standard, UN SDGs (United Nations Sustainable Development Goals)

Certifications: SOC 2, Type II, PCI-DSS, ISO 27001

Awards & Recognition

• 2023 International Business Awards® Winner (Stevie® Awards) in Achievement in Growth
• 2023 HousingWire Tech100 Mortgage Award (for the third consecutive year)
• 2023 IDC FinTech Rankings Top 50 solution provider
• National Mortgage Professional (NMP) 40 Under 40 award recipient (David Wieczorek)