Climate Change Data

Environmental Metrics

Governance Achievements

• Adopted the Quoted Companies Alliance Corporate Governance Code (QCA Code).

Climate Goals & Targets

Environmental Challenges

• Business reorganisation incurred one-off costs.
• Traditional newspaper and magazine customers adopting a cautious approach to investment decisions.
• Procurement processes remain difficult to predict, and any delays during contract negotiation will impact on the timing of project commencement and the level of revenue that can be recognised in the year.
• Fixed price projects risk relates to the accuracy of project estimates and the time it will take to complete the tasks as specified in the customer contract.
• Projects requiring bespoke development also carry the risk that the development will not be able to be delivered in the way envisaged at the time of contract.

Mitigation Strategies

• Implemented a new organisational structure for a more responsive business.
• Focus on higher quality revenue streams with better margins.
• Detailed monthly revenue forecasting and ongoing risk assessment.
• Hiring the best staff who are able to estimate projects accurately and by building in a contingency to fixed priced contracts.
• Closely monitor contracts to ensure all work performed is in accordance with the agreement and any new requests are separately contracted for.
• Taking on new projects on a time and materials basis wherever possible.
• Fully scoping development projects and using developers who understand the products and the complexities of building bespoke elements.
• Deploying internal IT services onto fault tolerant platforms and spread over multiple locations.
• Regular backups and securing of data offer multiple restore points in the event of a critical failure.
• Having appropriate notice periods built into employee contracts and ensuring there is adequate coverage for all staff roles with no individual solely responsible for significant revenue generation.

Supply Chain Management

Responsible Procurement

• Only contract with offshore resourcing entities who commit to fair working practices.

Climate-Related Risks & Opportunities

Environmental Metrics

Social Achievements

• Embraced flexible working policy to improve employee retention.

Governance Achievements

• Adopted the Quoted Companies Alliance Corporate Governance Code (QCA Code).

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting new sales activity.
• Converting sales of Ingenta Content and Commercial product suite.
• Customer procurement processes impacting project commencement timing.
• Fixed-price projects running over budget.
• Bespoke development projects not meeting specifications.
• Key staff leaving or being absent due to sickness.

Mitigation Strategies

• Migrated to remote working, improved operational flexibility and resilience.
• Streamlined physical location costs to reduce fixed costs.
• Detailed monthly revenue forecasting and ongoing risk assessment.
• Contingency built into fixed-price contracts, close monitoring of contracts.
• Fully scoping development projects, using experienced developers.
• Appropriate notice periods in employee contracts, flexible working policy.

Supply Chain Management

Responsible Procurement

• Ensuring suppliers are treated fairly and paid on time, opposing modern slavery, meeting with offshore resourcing entities before contract signing to ensure responsible operations.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: QCA Corporate Governance Code

Environmental Metrics

Social Achievements

• Embraced flexible working practices, mitigating Covid restrictions without significant impact to services.

Governance Achievements

• Adopted the Quoted Companies Alliance Corporate Governance Code (QCA Code).

Climate Goals & Targets

Environmental Challenges

• Economic and political uncertainty leading to customer delays or cancellations of discretionary spending.
• High inflation impacting input prices.
• Sales risk due to difficulty in predicting customer procurement processes and delays in contract negotiations.
• Project risk of fixed-price projects running over budget and bespoke development not meeting specifications.
• Foreign exchange risk due to international operations.

Mitigation Strategies

• Streamlined infrastructure and energy consumption to mitigate input price inflation.
• Bulk buying and pre-purchasing to obtain better prices.
• Detailed monthly revenue forecasting and ongoing risk assessment.
• Reduced fixed costs by streamlining physical location costs.
• Contingency built into fixed-price contracts and close monitoring of contracts.
• Time and materials basis for new projects wherever possible.
• Full scoping of development projects and use of experienced developers.
• Fault-tolerant IT platforms and multiple data backup locations.
• Rolling quarterly cybersecurity training program.
• Matching foreign currency receipts and payments.

Supply Chain Management

Responsible Procurement

• Ensuring suppliers are treated fairly and paid on time; opposing modern slavery; meeting with offshore resourcing suppliers prior to contract signing to ensure responsible operations; contracts in place to ensure clarity over engagement terms.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: QCA Corporate Governance Code

Third-party Assurance: Grant Thornton UK LLP

Environmental Metrics

Social Achievements

• Embraced flexible working policy, augmenting basic pay and conditions as a retention incentive.
• Active in the local community supporting charities and sponsoring good causes.

Governance Achievements

• Adopted the Quoted Companies Alliance Corporate Governance Code (QCA Code).

Climate Goals & Targets

Environmental Challenges

• Economic and political uncertainty impacting trade and investment decisions.
• High inflation rates impacting margins.
• Sales risk due to unpredictable customer procurement processes.
• Customer retention and dependence on key customers.
• Project risk (fixed-price projects running over and inability to deliver to specifications).
• IT infrastructure and cybersecurity risk.
• Staff recruitment and retention risk.

Mitigation Strategies

• Streamlined infrastructure and energy consumption to mitigate input price inflation.
• Bulk buying and pre-purchasing to obtain better prices.
• Streamlined physical location costs to mitigate sales risk.
• Detailed monthly revenue forecasting and ongoing risk assessment.
• Expanding and diversifying customer base.
• Contingency built into fixed-price contracts and close monitoring of contracts.
• Time and materials basis for new projects wherever possible.
• Fault-tolerant platforms and multiple locations for IT services.
• Regular backups and data security measures.
• Quarterly cybersecurity training program.
• Appropriate notice periods in employee contracts and adequate coverage for all staff roles.
• Internal and external recruitment options and flexible/remote working capabilities.

Supply Chain Management

Responsible Procurement

• Fair treatment of suppliers and timely payments.
• Opposition to modern slavery.
• Due diligence on offshore resourcing entities to ensure responsible operations.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: QCA Corporate Governance Code