Climate Change Data

Environmental Metrics

ESG Focus Areas

• Workforce Diversity
• Consumer Health Outcomes
• Environmental Sustainability
• Community Investment
• Governance

Environmental Achievements

• Reduced scope I and II emissions intensity by 44% (2020) from a 2013 baseline (per ft²)
• Reduced water intensity by 56% (2020) from a 2013 baseline (per ft²)
• Increased diversion rate to 64% (2020)

Social Achievements

• Maintained high associate engagement scores (83% satisfaction, 90% inclusive environment in 2020 survey equivalent)
• Average of 25.8 hours of associate training per year in 2020
• 99.9% of associates received Code of Conduct training in 2020
• Anthem Foundation committed $41.6 million to community programs in 2020
• 109,934 volunteer hours in 2020

Governance Achievements

• 40% of Board of Directors are women and people of color (2018-2020)

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ENERGY STAR (partially), LEED, Fitwel

Third-party Assurance: Independent third-party assurance for GHG emissions data (2018 and 2019)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Climate & Environmental Health
• Quality Achieving better health outcomes
• Affordability Reducing the total cost of care
• Privacy & Security Safeguarding confidential information
• Access Making healthcare more accessible
• Community Health Strengthening communities ability to support health
• Corporate Governance Achieving sustainable results in a responsible manner
• Ethics & Compliance Conducting business with integrity and accountability
• Supply Chain Management Ensuring value chain alignment with core values
• Talent & Culture Fostering an inclusive culture that acknowledges unique experiences and perspectives

Environmental Achievements

• Achieved 100% renewable electricity for all offices by 2021
• Decreased combined scope 1 and 2 greenhouse gas emissions by nearly 90% compared to a 2019 baseline

Social Achievements

• Fair Pay Workplace certified Anthem as a Fair Pay Workplace in 2021
• Anthem associates donated $7.4 million to health-related organizations in 2021
• Increased the amount paid healthcare providers through value-based payments by over 20% in 2021

Governance Achievements

• Board of Directors is diverse in gender, race, and ethnicity with 40% women and 40% racially/ethnically diverse
• Anthem’s U.S. managers are diverse with 65% being women and 35% being racially/ethnically diverse
• ESG performance measures focused on improving health outcomes and the customer experience account for 30% of our executives’ Annual Incentive Plan.

Climate Goals & Targets

Environmental Challenges

• Climate-related risks and opportunities were assessed, but none were identified with potential for substantive financial or strategic impact.

Mitigation Strategies

• Business continuity and resource recovery plans are in place to mitigate physical climate-related risks.
• A short-term pricing model is used that is updated every 12-18 months, considering changing health patterns and outcomes.

Supply Chain Management

Supplier Audits: Assessed critical suppliers representing approximately $3.6 billion in spend on ESG matters in 2021.

Responsible Procurement

• Supplier Code of Conduct addressing human and labor rights, anti-corruption policies, workplace safety standards, and responsible paper-use guidelines.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, SASB, TCFD, UNGC

Certifications: HITRUST CSF Certified, Great Place to Work®, Fortune 100 Best Companies to Work For™, Fair Pay Workplace

Third-party Assurance: Third-party assurance for environmental metrics and select human capital aspects

UN Sustainable Development Goals

• No Poverty
• Zero Hunger
• Good Health and Well-being
• Gender Equality
• Reduced Inequalities
• Sustainable Cities and Communities
• Climate Action

See page 37 for details on how Anthem's initiatives contribute to these goals.

Awards & Recognition

• Great Place to Work®
• Fortune 100 Best Companies to Work For™
• Fair Pay Workplace

Environmental Metrics

ESG Focus Areas

• Advancing Whole Health: Access, Quality, Health Equity
• High Performance Culture: DEI, Talent Attraction and Retention, Talent Development
• Cybersecurity and Data Privacy

Environmental Achievements

• Achieved carbon neutral operations in 2022
• Decreased combined scope 1 and 2 greenhouse gas emissions by 100% compared to 2019 baseline
• Reduced absolute water usage by 76% since 2013

Social Achievements

• First managed care organization in the nation to earn the full 3-year health equity accreditation from the NCQA for all owned Medicaid health plans
• Launched maternal clinical program with obstetric specialty practice consultants in 22 Medicaid markets, yielding cost savings
• Supported the national launch of the 988 Suicide and Crisis Lifeline, providing backup text and chat center support

Governance Achievements

• Maintained HITRUST CSF® Certified status for commercial and Government Business Division environments
• Board of Directors with 45% female and 36% racially/ethnically diverse representation
• Certified by Fair Pay Workplace for pay equity

Climate Goals & Targets

Environmental Challenges

• Climate change impacting communities and exacerbating health inequities
• High percentage of total greenhouse gas footprint from business suppliers
• Complex healthcare system creating challenges for members navigating benefits and care

Mitigation Strategies

• Commitment to net zero emissions by 2050 and 50% reduction in operational emissions by 2030
• Supplier Environmental Social Governance (ESG) Engagement program to mitigate supplier emissions
• Total Health Connections program to streamline healthcare experience and integrate member benefits

Supply Chain Management

Supplier Audits: 40% of in-scope spend with suppliers screened using environmental criteria

Responsible Procurement

• Supplier Code of Conduct requiring fair labor practices, freedom from harassment, and basic human rights
• Supplier Environmental Social Governance (ESG) Engagement program

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather
• Flooding
• Wildfires
• Heat waves

Transition Risks

• Regulatory changes
• Market shifts
• Stranded asset risk

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: SASB, TCFD, UNGC

Certifications: HITRUST CSF, LEED, ENERGY STAR, Fitwel

Third-party Assurance: Third-party assurance provider (details in report)

UN Sustainable Development Goals

• Goal 1: No Poverty
• Goal 2: Zero Hunger
• Goal 3: Good Health and Well-being
• Goal 5: Gender Equality
• Goal 10: Reduced Inequalities
• Goal 11: Sustainable Cities and Communities
• Goal 13: Climate Action

Initiatives described in the UN Sustainable Development Goals section of the report

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Great Place to Work
• Fortune Magazine’s 100 Best Companies to Work For
• Fortune Magazine’s World’s Most Admired Companies
• Bloomberg Gender Equality Index
• JUST 100 list

Environmental Metrics

ESG Focus Areas

• Access to Affordable, Quality Healthcare
• Health Equity
• Diversity, Equity, and Inclusion
• Associate Recruitment, Retention and Development
• Corporate Governance
• Business Ethics
• Data Protection & Cybersecurity
• Regulatory Compliance
• Climate Resilience
• Greenhouse Gas Emissions
• Responsible Artificial Intelligence

Environmental Achievements

• Achieved 100% renewable electricity goal in 2021 (four years ahead of schedule)
• Maintained carbon-neutral status in 2023
• Engaged with 80% of suppliers by spend on setting science-based emissions reduction targets

Social Achievements

• Launched Total Health Complete, supporting over 1.2 million members
• Launched My Health Advocate for Medicare Advantage members
• Launched Community Resource Navigator program
• Improved disparity gap in preterm birth rates between Black and non-Black communities by 5.2%
• Invested $750,000 in organizations focused on increasing doula training opportunities

Governance Achievements

• Earned NCQA’s Health Equity Plus accreditation
• Included in the JUST 100 list for a sixth consecutive year
• Named to the 2023 Dow Jones Sustainability Indices for the sixth consecutive year
• Recognized by the Bloomberg Gender Equality Index
• Certified by Fair Pay Workplace

Climate Goals & Targets

Environmental Challenges

• Climate change impacts on communities (wildfires, hurricanes, flooding)
• Medicaid eligibility redeterminations leading to potential coverage loss for millions
• Addressing health-related social needs (food insecurity, unstable housing, lack of transportation)

Mitigation Strategies

• Supporting community resilience and disaster relief efforts
• Launched Ready-Set-Renew campaign to support Medicaid members during redeterminations
• Implemented Community Connected Care program to address social needs
• Food as medicine strategy to improve clinical and quality outcomes

Supply Chain Management

Supplier Audits: 80% of suppliers by spend screened using environmental criteria in 2023

Responsible Procurement

• Supplier Code of Conduct
• CDP Supply Chain membership
• GHG reduction target setting for suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events impacting communities and healthcare systems

Transition Risks

• Regulatory changes, market shifts related to climate action

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: SASB, TCFD, UNGC, UN SDGs

Certifications: ENERGY STAR, LEED, Fitwel, Fair Pay Workplace

Third-party Assurance: Third-party assurance for select performance metrics

UN Sustainable Development Goals

• Goal 1
• Goal 2
• Goal 3
• Goal 5
• Goal 10
• Goal 11
• Goal 13

Report details how initiatives contribute to these goals

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Blue Cross and Blue Shield Association Brand Innovation Award
• Fast Company’s 2023 Innovation By Design Awards
• America’s Climate Leaders 2023 list