Brookdale Senior Living, Inc.
Climate Impact & Sustainability Data (2017, 2020, 2022)
Reporting Period: 2017
Environmental Metrics
ESG Focus Areas
- Health & Safety
- Environmental Leadership
- Supplier Diversity
- Labor Issues & Human Rights
- Ethical Business Conduct
- Conflicts of Interest
Social Achievements
- Commitment to Supplier Diversity, aiming to provide business opportunities to women, minority, and service-disabled veteran-owned business enterprises.
Governance Achievements
- Established a Supplier Code of Conduct outlining ethical business practices and regulatory compliance.
- Implemented an Integrity Line for reporting compliance and ethics concerns.
Climate Goals & Targets
Environmental Challenges
- Potential for unethical behavior among suppliers.
- Ensuring compliance with environmental regulations and labor standards across the supply chain.
Mitigation Strategies
- Supplier Code of Conduct with clear expectations and standards.
- Audits and monitoring of supplier compliance.
- Integrity Line for reporting concerns.
- Requirement for suppliers to share the Code of Conduct with all individuals involved in Brookdale-related work.
Supply Chain Management
Responsible Procurement
- Code of Conduct requiring ethical sourcing and compliance with labor standards.
Climate-Related Risks & Opportunities
Reporting Period: 2020
Environmental Metrics
Total Energy Consumption:537,721,511 kWh/year (2020)
Water Consumption:3,063,934 kgal/year (2020)
ESG Focus Areas
- Enriching Lives and Social Responsibility
- Leadership and Governance
- Environmental Impact
Environmental Achievements
- Reduced total energy usage by 6.2% and total water usage by 7.3% from 2019 to 2020.
- LED and HVAC upgrades resulted in energy savings of 19%.
- Plumbing retrofits resulted in a reduction in water consumption of 29.5%.
Social Achievements
- Ranked Highest in Customer Satisfaction with Assisted Living/Memory Care Communities according to J.D. Power (tied in 2020).
- Raised almost $1.2 million for the Alzheimer’s Association in 2020.
- 93% resident vaccine acceptance rate by April 23, 2021, resulting in a 97% reduction of resident cases since the peak in mid-December 2020.
- Provided extensive charitable support to associates in need; in 2020, paid time off (PTO) donations from our executive team totaling around $350,000 were provided to 591 associates impacted by COVID-19.
Governance Achievements
- Maintained separation of Chairman and CEO positions.
- All non-executive board members are independent.
- Completed board declassification, with all directors standing for election for one-year terms in 2021.
- Enhanced board diversity with three new directors in the past two years.
- Adopted executive compensation clawback policy in 2020.
Climate Goals & Targets
Environmental Challenges
- COVID-19 pandemic significantly impacted senior living operations.
- Maintaining resident safety and well-being during the pandemic.
Mitigation Strategies
- Implemented enhanced infection prevention and control protocols.
- Acquired and distributed PPE.
- Proactively initiated baseline testing for all communities.
- Advocated for prioritization and access to testing and vaccines.
- Led the industry in vaccine rollout.
- Shared best practices and resources with other senior living operators and the public.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct
- Supplier diversity and inclusion program
Climate-Related Risks & Opportunities
Awards & Recognition
- J.D. Power Award for highest customer satisfaction (tied)
- Corporate Citizenship Award from the Committee for Economic Development (CED) of The Conference Board
- Women’s Forum of New York award for commitment to women board representation
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Health & Safety
- Environmental Leadership
- Supplier Diversity
- Labor Issues & Human Rights
- Ethical Business Conduct
- Conflicts of Interest
Social Achievements
- Commitment to Supplier Diversity, aiming to provide business opportunities to women, minority, and service-disabled veteran-owned business enterprises.
Governance Achievements
- Establishment of an Integrity Helpline for reporting ethical concerns.
Climate Goals & Targets
Environmental Challenges
- Potential for unethical behavior among suppliers and their workforce.
- Ensuring compliance with various laws and regulations across different locations and operations.
Mitigation Strategies
- Implementation of a Supplier Code of Conduct with detailed standards and expectations.
- Establishment of an Integrity Helpline for reporting and addressing concerns.
- Audits and requirements for suppliers to demonstrate compliance.
Supply Chain Management
Responsible Procurement
- Expectation for suppliers to procure products and services from ethical sources and ensure sub-suppliers comply with the Code of Conduct.