Climate Change Data

Environmental Metrics

ESG Focus Areas

• Customer Engagement
• Safety & Reliability
• People
• Energy Supply
• Community Relations

Environmental Achievements

• 74% Reduction in Tree-Related Outages
• 1.3 MW Solarway Project
• $13 Million Energy Efficiency Investments in 2018
• 20% Renewables in New England Energy Supply Portfolio

Social Achievements

• Core partnerships with the United Way and the American Red Cross
• Employee volunteering opportunities
• Assistance programs to customers with financial hardships
• Strong employee engagement practices

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Renewable Energy
• Smart Grid Technologies
• Electric Vehicle Adoption
• Customer Service
• Sustainable Business Practices

Environmental Achievements

• Combined battery storage and two-way communication to create a smart grid in Massachusetts, lowering peak loads and utilizing rooftop solar power.
• Proposed a program in New Hampshire to promote electric vehicle adoption and affordable overnight charging.
• Exploring renewable natural gas supply options in Maine for zero-emission heating.

Social Achievements

• Best-in-the-Northeast customer service
• Award-winning emergency response

Governance Achievements

• Commitment to sustainable business practices

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Climate Change
• Environmental Stewardship
• Sustainability
• Corporate Responsibility

Environmental Achievements

• Developed procedures to minimize natural gas releases during normal operations, including using methane recapturing technology for non-emergency pipeline blowdowns.
• Implemented an accelerated leak-prone pipe replacement program.
• Implemented a leak backlog reduction program.

Social Achievements

• Launched a Supplier Engagement sustainability initiative to determine KPIs and other value chain sustainability metrics.
• Offered energy efficiency and demand response programs to residential, commercial, and industrial customers.
• Recognized by EnergyStar with the EnergyStar 2021 Partner Of The Year Award for Sustained Excellence in Efficiency Program Delivery.

Governance Achievements

• Board-level oversight of climate-related issues.
• Established a Sustainability Management Committee to oversee climate change initiatives.
• Integrated climate-related risks and opportunities into strategic planning processes.

Climate Goals & Targets

Environmental Challenges

• Increased direct costs due to current and emerging climate-related regulations.
• Increased direct costs due to acute and chronic physical risks from severe weather events and changing temperatures.
• Decreased revenues due to reduced demand for products and services from changing customer behavior.
• Increased capital expenditures due to sea-level rise.

Mitigation Strategies

• Comprehensive Enterprise Risk Management (ERM) program to identify, assess, and mitigate climate-related risks.
• Investments in technologies relating to Advanced Metering, Grid Intelligence and Control, and Customer Engagement.
• Modified planning guidelines to incorporate DERs and electrification activities into load forecasting.
• Accelerated leak-prone pipe replacement program.
• Leak backlog reduction program.
• Implementation of Zevac technology to eliminate natural gas venting.

Supply Chain Management

Supplier Audits: 0%

Responsible Procurement

• Developing a ‘Supplier Code of Conduct’ and a ‘Sustainability and Diversity Questionnaire’.

Climate-Related Risks & Opportunities

Physical Risks

• Severe weather events
• Changing temperatures
• Sea level rise

Transition Risks

• Current and emerging climate-related regulations
• Changing customer behavior

Opportunities

• Development of new products and services through R&D and innovation
• Shift toward decentralized energy generation
• Development and/or expansion of low-emission goods and services
• Use of lower-emission sources of energy

Reporting Standards

Frameworks Used: Defra Environmental Reporting Guidelines, The Greenhouse Gas Protocol, US EPA Emissions & Generation Resource Integrated Database (eGRID)

Sustainable Products & Innovation

• Energy efficiency and demand response programs
• Renewable energy purchases

Awards & Recognition

• EnergyStar 2021 Partner Of The Year Award

Environmental Metrics

ESG Focus Areas

• Climate Change
• Environmental Justice
• Equity
• Reliability
• Resiliency
• Clean Energy
• Decarbonization
• Affordability

Environmental Achievements

• Improved reliability performance resulting in lower SAIDI and SAIFI in 2023 compared to the ten-year average. 2022 reliability performance was the best in over 25 years.
• Significant reduction in GHG emissions through energy efficiency programs and investments in renewable energy resources.

Social Achievements

• Developed an ESMP-specific Equity Framework to guide stakeholder engagement, particularly with Environmental Justice communities.
• Commitment to providing workforce training and economic development opportunities in the service territory.
• Implementation of customer engagement programs to improve communication and accessibility of information.

Governance Achievements

• Collaborative development of the ESMP with the Grid Modernization Advisory Council (GMAC) and other stakeholders.
• Transparent planning process with clear objectives and cost-recovery mechanisms.

Climate Goals & Targets

Environmental Challenges

• Two-way power flow due to increased DER adoption.
• Aging infrastructure requiring upgrades and replacements.
• Increased customer loads from electrification.
• Siting and permitting challenges for new infrastructure.
• Impacts of climate change on the electric system.
• Need for improved monitoring and control of the electric system.

Mitigation Strategies

• Investments in grid modernization technologies (ADMS, DERMS, VVO, automation, SCADA).
• Capacity expansion projects (Lunenburg Substation, South Lunenburg Substation).
• Targeted reliability and resiliency improvements (undergrounding, spacer cable).
• Development of a Community Engagement Stakeholder Advisory Group (CESAG).
• Climate change scenario planning and risk mitigation strategies.
• Implementation of a mobile damage assessment platform.

Supply Chain Management

Climate-Related Risks & Opportunities

Physical Risks

• Severe weather events
• Increased temperatures

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Increased adoption of clean energy technologies

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 9 (Industry, Innovation, and Infrastructure)
• Goal 13 (Climate Action)

Initiatives contribute to these goals through investments in clean energy, grid modernization, and climate resilience.