Climate Change Data

Environmental Metrics

ESG Focus Areas

• Economy
• Workplace
• Community
• Environment

Environmental Achievements

• Introduced ATB Connect in 17 branches to reduce travel and carbon emissions.
• Completed energy audits of seven branches to plan province-wide retrofits.

Social Achievements

• Launched the Youth Education Support (YES) Bursary Program for youth in provincial care.
• Expanded Junior ATB program to more schools.
• Developed an industry-leading elder abuse training program for associates.
• Raised $600,000 through Teddy for a Toonie campaign for children's hospitals.
• Raised $630,000 for United Way.

Governance Achievements

• Board includes 13 independent, non-executive members.
• Approved a new Code of Conduct and Ethics for associates.
• Established a Safe Disclosure Policy.

Climate Goals & Targets

Environmental Challenges

• Implementing a new banking system proved more complex than anticipated.
• Achieving a 30% reduction in carbon footprint by 2012 proved overly ambitious.
• International economic instability could impact growth.

Mitigation Strategies

• Developed a plan to optimize the new banking system and leverage its benefits.
• Continued initiatives to reduce carbon footprint and set a new timeline.
• Focused on enhancing leadership, driving innovation, and improving processes.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G3 Application Level C

Third-party Assurance: Canadian Business for Social Responsibility (CBSR)

Awards & Recognition

• Canada’s Top 100 Employers
• Alberta’s Top 50 Employers
• 50 Best Employers in Canada
• Canada’s Top Employers for Young People
• Edmonton Mayor’s Award for Innovative Support by a Business for the Arts
• Dan H. Minchin Award for outstanding community service
• International Communitas Award for Excellence in Community Service

Environmental Metrics

ESG Focus Areas

• Economy
• Workplace
• Community
• Environment

Environmental Achievements

• Created the ATB Financial Legacy Fund with a $5 million loan to Ducks Unlimited, resulting in 1,553 acres of restored wetlands and 24,258 tonnes of captured carbon in 2015.
• Renegotiated energy contract to offset carbon footprint of most branches using Renewable Energy Certificates.
• Purchased power for ABMs through Bullfrog Power, with profits going to renewable energy projects.
• Continued support of the Swift Fox conservation program.

Social Achievements

• Launched Junior ATB financial literacy program in 51 schools, benefiting over 1,000 students.
• Launched Empower U financial literacy training for at-risk women in Edmonton, with 433 graduates.
• Partnered with Calgary Homeless Foundation to develop a social incubator fund for housing projects.
• Supported various community initiatives including Habitat for Humanity, Calgary Drop-in Centre, Boyle Street ID program, United Way, Homeward Trust, and the RESOLVE program.
• Introduced Smart Start banking program for new immigrants.
• Donated thousands of socks to Calgary Drop-in Centre.
• Implemented Helping Hands program, providing $80,000 in grants to team members' volunteer causes.
• Introduced Helping Hands Community Leadership Award.
• Implemented Everyday Heroes employee recognition program, with over 7,500 redemptions of earned points.
• Established President’s League to recognize high-performing employees.
• Implemented Ask Rob online forum for Retail Financial Services team members, leading to 265 process improvements.

Governance Achievements

• Detailed information about ATB Financial’s Board of Directors and governance structure is available on atb.com and in the Annual Report.
• CSR governance led by Managing Director of CSR and Community Investment, reporting to Senior Vice-President of Reputation and Brand.
• Three CSR-related committees establish policies and principles reviewed annually by the Board of Directors.

Climate Goals & Targets

Environmental Challenges

• Significant drop in oil prices impacting Albertans and the economy.
• Increased demand for food banks and social services.

Mitigation Strategies

• Engaged with struggling customers to defer loan payments, restructure debt, and offer early redemption of investments without penalty.
• Helped business customers identify ways to reduce risks.
• Provided in-kind donations and financial expertise to non-profits to enhance sustainability.
• Developed new social investment housing model.

Supply Chain Management

Responsible Procurement

• Bound by Government of Alberta’s Agreement on Internal Trade and the New West Partnership Trade Agreement
• Use of Alberta Purchasing Connection website

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G4 (Core)

Awards & Recognition

• Number 13, Canada’s Top 50 Best Workplaces
• Best Employers in Canada
• Alberta’s Top Employers
• Top Employers for Young People
• One of the 50 Most Engaged Workplaces in North America
• Best Workplaces for Millennials
• Canadian Society of Corporate Secretaries Governance Awards

Environmental Metrics

ESG Focus Areas

• Economy
• Workplace
• Community
• Environment

Environmental Achievements

• Slight reduction in total carbon footprint
• All new buildings meet rigorous efficiency guidelines
• Renegotiated energy contract to offset footprint
• Purchase of Renewable Energy Certificates to balance carbon footprint of branch network
• Use of Bullfrog Power for ABMs and special events
• 2,831 acres of wetlands purchased and restored through partnership with Ducks Unlimited, resulting in over 46,000 tonnes of captured carbon

Social Achievements

• Customer satisfaction scores reached new levels
• Achieved highest ever team member engagement score, ranking as one of North America’s best workplaces
• Grew business, increasing deposits, loans, and new customers
• Contributed $50,000 to 17 food banks
• Offered loan and MasterCard payment deferrals, debt restructure, investment redemption without penalty, and up to $5,000 in personal loans to customers who lost their jobs
• Established turnaround assistance groups in Business and Agriculture Services (B&Ag) and Corporate Financial Services (CFS) to help customers facing difficulties
• Established CFS’s Mergers and Acquisitions Advisory team to advise Alberta entrepreneurs
• Assisted 370 small businesses with $90.3 million of financing through the Canadian Small Business Loan program
• Launched Boostr, a crowdsourcing platform for Alberta entrepreneurs, raising over $233,000 in financing
• Opened new Entrepreneur Centres in Edmonton and Calgary
• Offered a year of free banking to any start-up opened in 2016
• Supported Momentum Community Economic Development Society’s Women’s Venture Program
• Contributed to Habitat for Humanity builds and provided catered financing at reduced rates to Attainable Homes, Habitat for Humanity, and the Mustard Seed for social housing builds
• Key partner in Attainable Homes in Calgary and the First Place Home Ownership Program in Edmonton
• Opened a new agency in partnership with Boyle Street Community Services to provide banking services to Edmonton’s residents who live in poverty
• Earmarked a yearly donation to cover the interest on a line of credit to the Calgary Homeless Foundation
• Provided loan and MasterCard payment deferrals, fee waivers, access to emergency financing, and early redemption of GICs without penalty to Fort McMurray fire victims
• Donated $25,000 to the Red Cross to assist in Fort McMurray relief efforts
• Translated resources into Arabic and worked with agencies to support Syrian refugees
• Offered free banking services for one year, access to a MasterCard without employment income, and discounts on safety deposit boxes to new immigrants through the Smart Start program
• Donated to the Calgary Sexual Health Centre’s Ethno Cultural Communities program and the Multicultural Health Brokers Co-operative’s rent and utility bank
• Ran Junior ATB in 90 schools across Alberta, including the East Prairie Métis Settlement
• Participated in Junior Achievement of Northern and Southern Alberta
• Operated Empower U, a financial literacy and matched savings program for vulnerable women, with 216 women completing the program in 2016
• Member of the Financial Pathways Collaborative to improve financial literacy skills of low-income individuals
• Partnered with the Government of Alberta in the Youth Education Support (YES) Bursary program
• Funded over 20 post-secondary scholarships and bursaries
• Offered no-fee student accounts, a Professional Student Line of Credit, and a line of credit for apprenticeship students
• Partnered with Women Building Futures to offer a special line of credit for women entering apprenticeship programs
• Distributed $40,000 in Time to Think grants to support non-profits
• Shared expertise with Albertans through The Owl, Business Beat, and Investor Beat
• Hosted an Economic Outlook Forum for not-for-profit partners

Governance Achievements

• Detailed information about ATB Financial’s Board of Directors and governance structure available on atb.com and in the Annual Report
• CSR governance led by the Managing Director of CSR and Community Investment, reporting directly to the Senior Vice President of Reputation and Brand
• Three CSR-related committees (Corporate Donations Committee, Executive Environmental Committee, Regional Donations Committees) establish policies and principles reviewed by the Board of Directors

Climate Goals & Targets

Environmental Challenges

• Challenging year for Alberta's economy with lost jobs and increased demand for social services
• Continually changing landscape of the financial services industry due to technological advancements

Mitigation Strategies

• Focus on innovation to reimagine banking and better connect with customers
• Maintaining personal connections with customers in times of financial trouble
• Supporting Alberta non-profits through in-kind donations and maintaining charitable contributions despite decreased net profit
• Working with community organizations to develop innovative financial solutions and provide advice and services to Albertans
• Helping non-profits develop new models to operate more sustainably

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Bound by Government of Alberta’s Agreement on Internal Trade and the West Partnership Trade Agreement
• Vendor Resources Website online portal

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI G4 (Core)

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Ranked 4th of 50 for Best Workplaces in Canada (Great Place to Work®)
• Alberta’s Top 70 Employers
• Top Employers for Young People
• Platinum Status, Best Employers in Canada
• 50 Most Engaged Workplaces™ in North America
• Best Workplaces for Millennials

Environmental Metrics

ESG Focus Areas

• Economy
• Workplace
• Community
• Environment

Environmental Achievements

• 23% reduction in direct energy emissions since 2014 carbon inventory study
• Reduced electricity consumption by more than 3.6 million kilowatt-hours
• All of ATB’s purchased power is green through the purchase of renewable energy certificates

Social Achievements

• ATB was named the #1 place to work in the country by Great Place to Work® Canada
• Reached a milestone of $10 million in donations to support children’s hospitals in Alberta
• Raised a record $5.8 million through ATB Cares for Alberta-based charities
• ATB’s second Build Her Business crowdfunding campaign raised close to $100,000 for 32 women entrepreneurs
• ATB team members donated more than 35,000 hours of their time to causes they cared about, resulting in over $106,000 in donations to charities

Governance Achievements

• ATB’s Board of Directors reviews CSR policies and procedures to ensure they align with our overall CSR strategy
• ATB follows international standards for CSR reporting

Climate Goals & Targets

Environmental Challenges

• Ongoing and multi-year economic challenges
• COVID-19 crisis and concurrent market volatility and oil price shocks
• Deepest recession since the 1930s in Alberta
• Decreasing oil prices
• Weakening economy impacting loan portfolio

Mitigation Strategies

• Deployed a relief package for customers that included deferred mortgages, loans, and credit card payments
• Transitioned into a new operating model for its branch and agency locations to prioritize health and safety
• Moved the majority of its operations and corporate teams to home-based workplaces
• Devoted additional funding to the United Way across Alberta
• Implemented a series of actions to model potential impacts to our portfolios and are working closely with our clients to manage risk
• Implemented temporary credit relief programs

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Continue using a supply base that conforms to environmental standards

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Changes in environmental regulations
• Systemic risk
• Reputational risk

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: Null

Third-party Assurance: Auditor General of Alberta

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Fundata Canada Inc. FundGrade A+ awards
• #1 place to work by Great Place to Work® Canada

Environmental Metrics

ESG Focus Areas

• Mental health supports
• Access to education
• Access to information and communications
• Environmental, Social, and Governance (ESG)
• Diversity, Inclusion, and Belonging (DIB)

Environmental Achievements

• 25% reduction in direct energy emissions since 2014
• Electricity consumption reduced by more than 3.6 million kilowatt-hours
• 11,581 acres of conserved habitat on 35 projects across Alberta through partnership with Ducks Unlimited Canada
• DocuSign helped save 230,432.2 pounds of wood, 678,494.9 gallons of water, 540,876 pounds of CO2, and 37,445 pounds of solid waste in 2020

Social Achievements

• Introduced a new employee and family assistance program and digital resiliency tools
• Added additional wellness days for team members
• Raised $311,000 for children’s mental health during Teddy for a Toonie campaign
• Raised $500,000 for United Way
• Directed $7.2 million to charities across the province through ATB Cares
• Donated $100,000 worth of technology to students in need
• Raised $125,000 for Alberta’s Mental Health Foundation through the ATB Up campaign
• Organized 12 Drive-In for Mental Health concerts raising $123,000 for mental health charities

Governance Achievements

• Adopted a new team member sentiment strategy
• Developed a proprietary index to measure cultural health (CHI)
• Launched the Anytime Feedback mechanism for team members
• Developed a DIB strategy addressing culture and awareness, inclusive leadership, inclusive talent systems, and organizational enablement

Climate Goals & Targets

Environmental Challenges

• Economic uncertainty due to COVID-19 pandemic and oil price volatility
• Cybersecurity risks
• Digital transformation challenges
• Climate risks (physical, transition, and liability)
• Uneven economic recovery
• Fraud risk
• Regulatory compliance risks
• Strategy risk
• Reputational risk

Mitigation Strategies

• Prudent underwriting standards and portfolio limits
• Investment in cybersecurity program
• Strengthened delivery prioritization model
• Review of climate risk management practices
• Loan deferral programs and government relief programs
• Risk and control assessments, business continuity management, and insurance
• Enterprise-wide risk-based model for regulatory compliance
• Dynamic strategic planning process
• Transparent communication and high standards of governance

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Using a supply base that conforms to ATB's standards

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather, flooding

Transition Risks

• Regulatory changes, market shifts

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: null

Third-party Assurance: Auditor General of Alberta

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Net-zero homes financing program
• Solar panel financing program

Awards & Recognition

• Eight awards from Great Place to Work® Canada

Environmental Metrics

ESG Focus Areas

• environmental
• social
• governance

Environmental Achievements

• Advancing to net zero by 2050

Social Achievements

• Launched W by ATB to power the growth of women-led and women-owned businesses
• Extended financial support to dozens of food banks across the province
• ATB backing Indigenous-led ventures in partnership with the Alberta Indigenous Opportunities Corporation

Governance Achievements

• Achieving gold standard in Crown corporation governance
• CEO, Curtis Stange, was named Most Admired Enterprise CEO by Waterstone Human Capital

Climate Goals & Targets

Environmental Challenges

• Economic headwinds, higher costs of living, and environmental challenges like extremely dry conditions in some parts of Alberta
• High levels of financial anxiety, market volatility, business disruptions due to labor shortages, supply chain issues and higher input costs, cash flow uncertainty, increased debt, mortgage stress, and financial challenges among agricultural sector clients due to drought
• Cybersecurity risks
• Competitive disruption
• Climate change concerns impacting access to and investment of funds for carbon-intensive sectors
• Escalation of climate policies and regulations presenting economic challenges and significant costs
• Regulatory compliance risks

Mitigation Strategies

• Offered support to local organizations assisting Albertans displaced by wildfires
• Invested in growth and provided opportunities for team member development
• Strong risk culture, effective governance and organizational structure, well-articulated risk appetite statement, and effective ERM program
• Dedicated significant resources to designing, implementing and assessing cybersecurity program
• Monitoring and responding to the competitive landscape and improving product and service offerings
• Incorporating sustainability into strategic planning and risk management activities
• Managing environmental risk via an environmental risk appetite statement and associated risk tolerances
• Implementing practices that ensure ethical principles are consistently applied to investment, governance and operating decisions
• Established a program to proactively promote risk-based management of regulatory compliance risk

Supply Chain Management

Climate-Related Risks & Opportunities

Physical Risks

• severe weather
• chronic drought
• extreme heat
• floods

Transition Risks

• transition to a low-carbon economy
• reallocation of capital related to a decreased global appetite for fossil fuels
• escalation of climate policies and regulations

Awards & Recognition

• Best Workplaces™ lists (Canada - 1000+ Employees, Financial Services & Insurance, Women, Inclusion, Giving Back, Mental Wellness and Most Trusted Executive Teams)