Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Empathy
• Social Responsibility
• Governance

Environmental Achievements

• Green Building accreditation for the Corporate Office with Gold rating
• Water waste treatment plant in the building

Social Achievements

• COVID-related actions: ensured thermal screening facility and automatic ticket verification system at Ernakulam Junction Railway Station; distributed food to migrant labourers during lockdown; distributed foot pedal sanitisers to general hospital and village offices; supplied medical oxygen to the needy and built COVID-19 wards in two hospitals at Kochi
• Waived off annual maintenance charges and brokerage fee for FY 2020-21 for all healthcare professionals battling COVID-19 (total brokerage fee waived: ₹1.08 crore)
• Education: procured 145 TVs for poor students for online classes during lockdown; provided education support to underprivileged children through Rajagiri outreach; provided education support to poor students pursuing civil service exam
• Women empowerment: undertook livelihood enhancement project for visually impaired women; supported blind women at vocational Training Centre, Pothanikkad

Governance Achievements

• 50% of the Board comprises of Independent Directors
• All committee members of the Audit Committee as well as Nomination and Remuneration Committee are Independent Directors
• Executive compensation aligned with ESG metrics

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic and resultant lockdowns
• Increased competition from discount brokers
• Maintaining operational efficiency during remote work
• Maintaining business operations in the Middle East amidst economic uncertainty

Mitigation Strategies

• Initiated rapid response efforts, implemented controls (temperature checks, RT-PCR tests, social distancing, sanitisation, isolation areas)
• Established flexible and remote working plans for employees, cancelled non-essential travel
• Provided brokerage-free service to healthcare professionals
• Partnered with local governments, medical institutions, charities, and NGOs to provide support
• Invested in technology and digitisation to improve efficiency and customer service
• Developed an end-to-end digital process for acquiring new clients
• Implemented an omni-channel service and advice delivery model

Supply Chain Management

Responsible Procurement

• Greening of Supply chain by integration of ESG aspects in vendor selection and assessment
• Strategic partnership and development of local vendors

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Selfie
• FundsGenie
• Smartfolios

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Optimal use of air-conditioning and transport services to reduce emissions
• Virtualising storage infrastructure to manage more requirements, while ensuring lesser power and cooling needs
• Use of rainwater harvesting and water recycling facilities to optimise usage of water
• E-waste recycled and disposed off in an eco-friendly manner
• Refurbishment instead of replacement of UPS battery
• Corporate office is a LEED certified green building, which ensures performance better than the base case by more than 25% in optimising energy performance
• Paper consumption reduced considerably by introducing e-forms and digitising processes and documents

Social Achievements

• 27% of employees are women
• Employee health and safety accorded paramount importance during COVID-19 pandemic; enabled ‘Work from Home’, stepped up employee communication and engagement, and modified policies to support employees and their families
• Multiple training modules developed to cater to training needs of each function and individual; invested in digital collaboration tools and adopted an online and progressive learning ecosystem

Governance Achievements

• Diverse Board with eminent people from varied fields and a majority of committee members are Independent Directors
• An induction session arranged for every Independent Director on his/her appointment to the Board of Directors
• Audit Committee and Nomination and Remuneration Committee comprises of 100% Independent Directors
• Stakeholder Relationship Committee broadened the definition of stakeholders and modified the charter to include ESG as a major agenda item
• ESG working group formed to carry out ESG management work comprehensively under the guidance of the Stake Holder Committee
• Regulatory update presented to the Audit Committee of the Board on a quarterly basis
• Compliance certificate on all applicable regulatory and statutory obligations submitted to the Board of Directors on a quarterly basis
• Strong risk and compliance team supported by an efficient Risk Management System
• Well-defined information security policy (including areas of cyber security)

Climate Goals & Targets

Environmental Challenges

• High Transaction Costs
• Intense Competition
• Lack of adequate investments in the industry

Mitigation Strategies

• Investments in technology to maximise customer experience, ease of operations, and reduce physical processes
• Broad and diversified product portfolio, customer-centric strategy, technological innovation, many sales channels, expansive reach, and strong retail brand to stay ahead of competition

Supply Chain Management

Responsible Procurement

• procuring goods and services from local vendors

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• TraderX
• Selfie
• Online Financial Planning Tool
• Fund Genie
• Smart Folios

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Gold Category certification by Indian Green Building Council (IGBC) to our Corporate office as a Green Building
• Set up solar panels on the rooftop of the corporate office to reduce scope 2 emission
• Introduced efficient waste management processes
• Water consumption reduction initiatives
• Implemented pollution control measures

Social Achievements

• To discourage hard selling in the intraday and F&O trading through offline mode, we reduced the dealer incentive by 50%
• All sales campaigns of our company are verified and approved by the Ethics Committee
• To ensure that our staff, particularly sales personnel, understood our product features well, we ensured that they underwent regular product and process trainings
• Guided by the United Nations Sustainable Development Goals (SDGs), one of our key CSR projects is to set up the Geojit – CUSAT Centre of Sustainability Studies (GCCOSS) at Cochin University for Science and Technology (CUSAT)

Governance Achievements

• Established a dedicated Board-level Committee-Stakeholder Relationship Committee, tasked with overseeing our ESG initiatives

Climate Goals & Targets

Environmental Challenges

• Increased industry regulations resulting in higher compliance costs
• Overall costs increased this fiscal year as we invested in future business growth and scalability
• Product risk: The risk of consumer dissatisfaction with new products.
• Regulatory risk: Increased regulatory scrutiny and unfavourable regulatory changes.
• Operational risk: Potential losses from inadequate internal processes, personnel, or systems.
• Business risk: Fluctuations in the macroeconomic environment, changes in customer preferences, regulatory requirements, and shifts in financial market dynamics.
• Technology risk: Lapses in technological adaptation.
• Competition risk: Aggressive pricing and substantial marketing expenses.

Mitigation Strategies

• Investments in technology to enhance operational efficiency
• Diverse range of financial products coupled with personalised services
• Dedicated compliance team to provide real-time support
• Digitisation of key processes
• Rigorous internal review processes
• Hierarchical and geographically dispersed risk control self-assessment methods and systems
• Maker/checker procedure
• Strong brand presence, diversified product portfolio, widespread presence, multiple trade channels
• Investments in innovation and technology upgrades
• Robust technology platform
• Diverse product range, customer-centric approach, technological innovations, multiple sales channels, extensive market reach, and strong retail brand

Supply Chain Management

Responsible Procurement

• Obtaining certificates of compliance from vendors

Climate-Related Risks & Opportunities