Climate Change Data

Servizi Italia S.p.A.

Climate Impact & Sustainability Data (2019, 2020, 2022, 2023)

Reporting Period: 2019

Environmental Metrics

Total Carbon Emissions:45,105 tCO2e (Scope 1) + 10,997 tCO2e (Scope 2) + 3,911 tCO2e (Scope 3)
Scope 1 Emissions:45,105 tCO2e
Scope 2 Emissions:10,997 tCO2e
Scope 3 Emissions:3,911 tCO2e
Renewable Energy Share:30.52%
Water Consumption:2,109 megaliters
Waste Generated:2,733 tons

ESG Focus Areas

  • Environmental sustainability
  • Social sustainability
  • Governance
  • Economic

Environmental Achievements

  • EMAS registration obtained for several Italian sites.
  • Reduction of plastic packaging by 3.2% compared to 2018 (Servizi Italia S.p.A. perimeter).
  • Energy consumption reduced by 2% compared to 2018 (Servizi Italia S.p.A. perimeter).
  • Recovered 5% more special waste than in 2018 (Servizi Italia S.p.A. perimeter).
  • SA8000 certification obtained in May 2019.

Social Achievements

  • 11,709 hours of training provided (3.23 hours per employee).
  • Implementation of FlexBenefit welfare platform in Servizi Italia S.p.A.
  • 100% of planned audits executed.
  • Adoption of a diversity policy within the BoD and the Board of Statutory Auditors.

Governance Achievements

  • Adoption of a diversity policy both within the BoD and the Statutory Auditors Board.
  • Drafting of an anti-corruption Group policy.
  • ISO 37001 anti-corruption certificate process started.

Climate Goals & Targets

Long-term Goals:
  • Wider disclosure on Climate Change issues.
Medium-term Goals:
  • Achieve EDP certification for technical reusable textile wash-hire service and cotton wash-hire service.
  • Reduction of CO2 emissions through various initiatives (plastic free challenge, investments in technology, etc.).
  • Obtaining SA8000 certification for Italian subsidiaries and extension to foreign companies.
Short-term Goals:
  • Obtaining certifications: Water footprint (ISO 14067), Carbon footprint (ISO 14046), ISO 50001 energy.

Environmental Challenges

  • Increasingly restrictive environmental protection legislation.
  • Physical risks related to climate change (damage to production facilities).
  • Transitional risks related to climate change (regulatory changes, market shifts).
  • Risks related to health and safety at workplace.
  • Risks related to corruption.
Mitigation Strategies
  • Adoption of certified management systems (UNI EN ISO 14001, UNI ISO 45001).
  • Prevention and protection strategies, maintenance work on buildings.
  • Emission reduction objectives, technological innovation, operational research.
  • Compliance with health and safety regulations, SA8000 certification, Supplier Code of Conduct.
  • Code of Ethics, Organisation, Management and Control Model ex D. Legislative Decree No. 231/2001, anti-corruption group policy, whistleblowing procedure.

Supply Chain Management

Supplier Audits: 100% of critical suppliers qualified in 2019.

Responsible Procurement
  • Supplier Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events and natural disasters.
Transition Risks
  • Regulatory changes, market shifts related to low-carbon energy model.

Reporting Standards

Frameworks Used: GRI Standards (2016, core option)

Certifications: UNI EN ISO 9001:2015, UNI EN ISO 13485:2016, UNI EN ISO 14001:2015, UNI EN 14065:2016, UNI EN 20471:2017, UNI ISO 45001:2018, EMAS, SA8000

Third-party Assurance: Deloitte & Touche S.p.A. (Limited Assurance)

UN Sustainable Development Goals

  • SDG 4
  • SDG 5
  • SDG 8
  • SDG 13

The Group’s strategic action is based on the principle that it is possible to create sustainable value over time only if the management of the Company follows three guidelines: economic-financial, social and environmental, supported by a healthy and transparent Corporate Governance. The Sustainability Plan outlines a path for the Group’s growth and sustainable development and launches a medium-long term path towards wider disclosure on Climate Change issues. The Sustainability Plan integrates in its development guidelines the areas of action that animate the international debate, in particular: the Global Agenda 2030, with its 17 Sustainability Development Goals, the Paris agreement (COP21) on climate changes; the guidelines for reporting climate-related information published by the European Commission; the recommendations published by the Task Force on climate-related financial disclosure (TCFD); the provisions of current legislation and the recommendations contained in the letter of the Corporate Governance Committee dated 19 December 2019.

Reporting Period: 2020

Environmental Metrics

Total Carbon Emissions:40,824 tCO2e (Scope 1) + 10,347 tCO2e (Scope 2 Location based) + 3,802 tCO2e (Scope 3)
Scope 1 Emissions:40,824 tCO2e
Scope 2 Emissions:10,347 tCO2e
Scope 3 Emissions:3,802 tCO2e
Renewable Energy Share:34.26%
Total Energy Consumption:1,187,004 GJ
Water Consumption:1,870 ML
Waste Generated:2,833 tons
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Economic-financial
  • Social
  • Environmental
  • Corporate Governance

Environmental Achievements

  • Obtained ISO 50001 energy certification.
  • EMAS registrations maintained for Italian production sites.
  • Conducted LCA study for Technical Reusable Textile wash-hire service and obtained EDP certification.
  • Group’s energy consumption decreased by approximately 8.77% compared to 2019.
  • Decrease in NOx emissions of 13% compared to 2019.
  • Water withdrawal decreased by approximately 11% compared to 2019.

Social Achievements

  • Maintained SA8000 certification.
  • 11,228 hours of training provided (2.98 hours per employee).
  • Reduction in accident indices compared to previous years (employee injury rate down 14%, external personnel down 67%).
  • Benefit package maintained for various Group companies.
  • Renewal of second-level agreements.

Governance Achievements

  • Diversity policy adopted in both BoD and Board of Statutory Auditors.
  • ISO 37001 anti-corruption certification process nearing completion (completed in March 2021).
  • No incidents of corruption ascertained.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Increasingly restrictive environmental protection legislation.
  • Physical risks related to climate change (extreme weather events, natural disasters).
  • Transitional risks related to climate change (regulatory changes, market shifts).
  • Health and safety risks at workplace.
  • Risks related to a prolonged COVID-19 pandemic.
  • Risks related to corruption.
  • Economic crisis and potential impact on demand for services.
Mitigation Strategies
  • Adoption of certified management systems in Italian plants.
  • Production capacity reorganization to mitigate risks associated with climate change.
  • Continuous improvement of existing activities in terms of environmental impact.
  • Compliance with health and safety regulations.
  • Implementation of project management and control activities regarding organizational measures and prevention and protection measures for COVID-19.
  • Adoption of Code of Ethics and anti-corruption Group Policy.
  • Implementation of a renewed strategy based on sustainable success and diversification of services.

Supply Chain Management

Supplier Audits: 100% qualification of suppliers deemed critical for company’s activities

Responsible Procurement
  • Supplier Code of Conduct
  • Integrated Corporate Policy for Quality, Health and Safety, Social Responsibility, Environment and Energy, Corruption Prevention, Antitrust conduct and Fiscal strategy

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events and natural disasters
  • Gradual climate change impacts on production facilities
Transition Risks
  • Increasing emissions reporting requirements
  • Use of low-emission energy sources
  • Uncertainty in market signals and energy prices
  • Rising raw material costs
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI Standards (2016, core option), ISAE 3000 Revised

Certifications: UNI EN ISO 9001:2015, UNI EN ISO 13485:2016, UNI EN ISO 14001:2015, UNI EN 14065:2016, UNI EN ISO 50001, UNI EN 20471:2017, UNI ISO 45001:2018, EMAS, SA8000

Third-party Assurance: Deloitte & Touche S.p.A. (limited assurance)

UN Sustainable Development Goals

  • SDG 13
  • SDG 8
  • SDG 5
  • SDG 9
  • SDG 12
  • SDG 17
  • SDG 3
  • SDG 4
  • SDG 16

The Sustainability Plan relates the priority themes to the 17 SDGs.

Sustainable Products & Innovation

  • Not disclosed

Awards & Recognition

  • Not disclosed

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:53,719 tCO2e/year
Scope 1 Emissions:36,727 tCO2e/year
Scope 2 Emissions:10,939 tCO2e/year (Location Based), 8,148 tCO2e/year (Market Based)
Scope 3 Emissions:6,053 tCO2e/year
Renewable Energy Share:37.01%
Total Energy Consumption:1,177,050 GJ/year
Water Consumption:1,842 ML/year
Waste Generated:2,925 tons/year
Carbon Intensity:0.39 tCO2eq/t (Laundry plants)

ESG Focus Areas

  • Environment
  • Social
  • Governance
  • Human Rights
  • Combating Active and Passive Corruption

Environmental Achievements

  • Reduced total energy consumption by 4.95% from 2021.
  • Reduced total CO2 equivalent emissions by 12.3% from 2021.
  • Reduced water withdrawals by 16.6% from 2021.
  • Reduced total plastic packaging consumption by 13.7% from 2021.
  • Achieved Conai 2022 Call for Proposals Award for using shrink film composed of 30 to 70% recycled plastic.
  • Obtained Carbon Footprint and Water Footprint certification for the Bolzaneto plant.

Social Achievements

  • Implemented training programs totaling 21,237 hours (5.98 hours per employee).
  • Signed second-level agreement with possibility for two paid hours of leave for preventive screening.
  • Renewed SA8000 certification (Servizi Italia).
  • Launched Digital Signage communication project for laundry workers.
  • Organized two training meetings on diversity and inclusive communication.

Governance Achievements

  • Renewed and maintained ISO 37001 anti-corruption certification.
  • Updated 231 Organization Model.
  • Adopted a Reporting Procedure defining responsibilities and methods for the annual Consolidated Non-financial Statement.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Achieve full quantification of environmental impacts.
  • Increase the share of energy from renewable sources.
  • Implement a plan to strengthen and improve technological, operational and analytical capabilities.
Short-term Goals:
  • Continue efforts to extend the use of films from recycled plastics.
  • Conduct analyses on the use of biodegradable plastics.
  • Qualification of 100% of critical suppliers.

Environmental Challenges

  • Supply chain disruptions due to geopolitical instability and inflation.
  • Increased energy prices.
  • Water scarcity in some operating areas.
  • Requests for remediation by regions in Italy through the Medical Device Payback incentive.
Mitigation Strategies
  • Continuous improvement of existing activities in terms of environmental impact, through emission reduction objectives.
  • Strategy aimed at growing through the use of technologies, low carbon services, and continuous operational research.
  • Implementation of various initiatives for energy and resource use efficiency in laundries.
  • Adoption of primary water recovery model at other laundry sites.
  • Rationalization of more marginal commitments.

Supply Chain Management

Supplier Audits: 34% of critical suppliers qualified in 2022

Responsible Procurement
  • Supplier Code of Conduct
  • Integrated Corporate Policy for Quality, Health and Safety, Social Responsibility, Environment and Energy, Prevention of Corruption, Prevention of Antitrust Offenses and Tax Strategy

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events and natural disasters
Transition Risks
  • Increasing emissions reporting requirements
  • Use of low-emission energy sources
  • Uncertainty in market signals with potential unforeseen changes in energy prices
  • Rising raw material costs
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI Standards

Certifications: ISO 14001, EMAS, ISO 50001, ISO 45001, SA8000, ISO 37001, Family Audit

Third-party Assurance: Deloitte & Touche S.p.A.

UN Sustainable Development Goals

  • Goal 7 (Affordable and clean energy)
  • Goal 12 (Responsible consumption and production)
  • Goal 13 (Climate action)

The Group's initiatives contribute to these goals through energy efficiency improvements, waste reduction, renewable energy use, and responsible supply chain management.

Sustainable Products & Innovation

  • Not disclosed

Awards & Recognition

  • Conai 2022 Call for Proposals Award
  • Good Practice Award 2020-2022 (EU OSHA)

Reporting Period: 2023

Environmental Metrics

Total Carbon Emissions:53,315 tCO2e/year
Scope 1 Emissions:37,374 tCO2e/year
Scope 2 Emissions:19,353 tCO2e/year
Scope 3 Emissions:5,330 tCO2e/year
Renewable Energy Share:37.5%
Total Energy Consumption:1,173,324 GJ/year
Water Consumption:1,726 ML/year
Waste Generated:3,152 tons/year
Carbon Intensity:0.19 tCO2eq/€M

ESG Focus Areas

  • Environment
  • Social
  • Governance

Environmental Achievements

  • Reduced virgin plastic for packaging by 12.9%
  • 347 MWh of energy self-produced from renewable sources.
  • Achieved "Made Green in Italy" certification for wash-hire services.
  • 12% decrease in nitrogen oxides emitted into the atmosphere.
  • Installed wastewater recovery system, reusing nearly 80,000 cubic meters of water.

Social Achievements

  • Maintained Family Audit certification.
  • 31,073 hours of employee training delivered.
  • Launched Servizi Italia's "ACADEMY" project.
  • Obtained UNI/PdR 125:2022 Certification for gender equality.
  • Joined Valore D network promoting gender balance.

Governance Achievements

  • Adopted specific guidelines on social responsibility, workplace safety, and environment.
  • Maintained SA8000 certification for Servizi Italia S.p.A.
  • Obtained ISO 27001 certification for cybersecurity.
  • Revised the Code of Conduct and Antitrust Handbook.
  • No incidents of corruption ascertained.

Climate Goals & Targets

Long-term Goals:
  • Transition to a circular economy.
  • Decarbonization plan.
Medium-term Goals:
  • Production and purchase of energy from renewable sources.
  • Reduction of water withdrawals for industrial laundry activities.
  • Identification of solutions and services for extending the service life of processed textiles.
Short-term Goals:
  • Reduction in the use of virgin plastic for packaging.
  • Reduction of CO2 emissions: reduction of energy intensity in laundry facilities.
  • Qualification of 100% of critical suppliers.

Environmental Challenges

  • Environmental risks such as air, soil, and water pollution.
  • Increasingly restrictive environmental protection regulations.
  • Resource scarcity.
  • Risks related to H&S compliance.
  • Risk of GDPR personal data breach.
  • Systems continuity risk.
  • Corruption risks.
Mitigation Strategies
  • Introduction of certified management systems.
  • Compliance with local regulations.
  • Implementation of the Servizi Italia Compliance Program.
  • Insurance coverage against physical hazards.
  • Periodic construction maintenance.
  • Adoption of UNI ISO 45001 certified Health and Safety management system.
  • Implementation of an IT Regulation for data breach prevention.
  • Appointment of a Data Controller and training of staff.
  • Implementation of an operational risk prevention system.
  • Adoption of Anti-corruption Guidelines and OMM 231.

Supply Chain Management

Supplier Audits: 46% of critical suppliers qualified

Responsible Procurement
  • Supplier Code of Conduct (in development)

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
  • Natural disasters
Transition Risks
  • Regulatory changes
  • Market shifts
  • Rising raw material costs
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI Standards

Certifications: ISO 14001, ISO 50001, ISO 45001, SA8000, EMAS, UNI/PdR 125:2022, ISO 27001, ISO 37001

Third-party Assurance: Deloitte & Touche S.p.A.

UN Sustainable Development Goals

  • 1, 2, 5, 6, 7, 8, 9, 10, 12, 13, 17

Not disclosed

Sustainable Products & Innovation

  • Integral surgical gown with dual MD and Class III PPE marking.

Awards & Recognition

  • CONAI Award for Packaging Ecodesign
  • ISPRA award for "Most Communicatively Effective Environmental Statement"