Climate Change Data

Environmental Metrics

ESG Focus Areas

• Customer Health and Safety
• Forced or Compulsory Labor
• Human Rights Assessment
• Supplier Social Assessment
• Supplier Environmental Assessment

Environmental Achievements

• Carbon-neutral company through offsetting greenhouse gas emissions.
• Donated over 3,700 pounds of food from NYC headquarters to Rescuing Leftover Cuisine.
• Diverted 1,867 pounds of materials from landfills in Nashville through partnership with Compost Nashville.

Social Achievements

• Distributed over four million pairs of glasses through Buy a Pair, Give a Pair program.
• Provided free vision screenings, eye exams, and glasses to schoolchildren through Pupils Project.
• Offered 16 hours of paid leave per year for employee volunteering; Retail team volunteered over 2,300 hours.

Governance Achievements

• Established an Audit Committee and a Compensation Committee.
• Implemented unconscious bias training for managers.
• Achieved a 100 score from the Human Rights Campaign (HRC) as a Best Place to Work for LGBTQ+ employees.

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to government regulations and factory relocation in Shenzhen, China.
• Lack of readily available data for comprehensive carbon footprint calculation.
• Balancing rapid growth with maintaining ethical labor practices throughout the supply chain.

Mitigation Strategies

• Exploring new regions for future production and encouraging environmentally friendly infrastructure.
• Using EPA-approved assumptions for carbon emissions calculation where primary data is unavailable.
• Partnering with Verité for regular audits of direct suppliers and implementing a social compliance program.

Supply Chain Management

Supplier Audits: 100% of active direct suppliers in China, 80% in Italy.

Responsible Procurement

• Vendor Code of Conduct requiring compliance with international labor standards and ethical practices.
• Regular audits by Verité and Warby Parker teams.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Environmental Metrics

ESG Focus Areas

• Community
• Customers
• Employees
• Sustainability
• Partnerships

Environmental Achievements

• Carbon-neutral company
• Reduced food waste by donating over 4,093 pounds of leftover food
• Prevented the use of 79,895 plastic water bottles in NYC headquarters and 18,205 in Nashville headquarters through Flowater machines
• Diverted 11,170 pounds of materials from landfills in Nashville headquarters
• Used 100% compostable cups, utensils, and plates in Nashville, New York City, and Sloatsburg

Social Achievements

• Distributed over seven million pairs of glasses through Buy a Pair, Give a Pair program
• Expanded Pupils Project to Philadelphia, providing vision services to over 260,000 schoolchildren a year in New York City
• Launched Scout contact lenses, using 80% less packaging than traditional contact packs
• Employee resource groups established to foster inclusion and connection
• Provided 16 hours of paid leave per employee for volunteering, resulting in over 3,500 hours of volunteer work by the Retail team

Governance Achievements

• Established a Social Compliance Program for direct and key indirect suppliers, with 100% of active direct suppliers in China and Japan audited
• Developed inclusive hiring training to mitigate bias
• Provided training for store teams to address bias and discrimination
• Conducted nearly 100% of full-time and part-time employee performance reviews

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions (implied)
• Difficulty finding frames that fit all face shapes and sizes
• Limited data on environmental impact of Scout contact lenses due to recent launch

Mitigation Strategies

• Developed alternative sourcing strategies (implied)
• Developed new range of frame sizes (extra narrow to extra wide)
• Improved data collection methods for environmental impact assessment

Supply Chain Management

Supplier Audits: 100% of active direct suppliers in China and Japan audited, as well as major suppliers in Italy

Responsible Procurement

• Vendor Code of Conduct
• Social Compliance Program
• Regular audits by Verité
• Monthly material forecasts
• Quarterly reviews

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Sustainable Products & Innovation

• Scout contact lenses with reduced packaging

Awards & Recognition

• Webby Award for Virtual Try-On

Environmental Metrics

ESG Focus Areas

• Employee well-being
• Community impact
• Racial equity
• Environmental sustainability
• Civic engagement
• Ethical governance

Environmental Achievements

• Carbon-neutral company through emissions offsetting

Social Achievements

• Distributed over 8 million pairs of glasses through Buy a Pair, Give a Pair program
• Donated PPE and preventative health supplies to support COVID-19 response
• Launched Racial Equity Strategy with $1.4 million commitment to combating systemic racism
• 91% of survey respondents agreed they are proud to work for Warby Parker
• Provided 3,250+ volunteer hours

Governance Achievements

• Created a Racial Equity Strategy
• Took actions to ensure fair, safe, and transparent elections
• Published a GRI-compliant impact report

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting operations, supply chain, and community programs
• Systemic racism

Mitigation Strategies

• Shifted to remote work, adapted Buy a Pair, Give a Pair program to distribute PPE, implemented robust safety measures in stores
• Launched Racial Equity Strategy with various initiatives

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI, UN Sustainable Development Goals (SDGs)

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Access to eye care
• Community engagement
• Customer experience
• Employee wellness
• Inclusion, equity, and diversity
• Climate change and energy
• Responsible sourcing
• Accountable and inclusive governance

Environmental Achievements

• Carbon neutral across operations since founding
• Offset approximately 34% of 2021 footprint
• Saved over 1,500 pounds of plastic in 2021 by removing poly bags
• Pioneered a demo lens recycling program

Social Achievements

• Distributed over 10 million pairs of glasses through Buy a Pair, Give a Pair program
• Expanded Pupils Project to new regions
• Launched Warby Parker Impact Foundation
• Increased Black and BIPOC representation at senior levels
• Launched new Employee Engagement and Belonging initiatives
• Volunteered over 3,940 hours

Governance Achievements

• Became the first public benefit corporation to go public via a direct listing
• Recertified as a B Corporation
• Added Black representation to Board of Directors

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impact on operations and supply chain
• Supply chain disruptions
• Maintaining social compliance across global supply chain during pandemic

Mitigation Strategies

• Adapted operations to maintain safety and service
• Developed innovative technologies for remote service (Virtual Vision Test, etc.)
• Distributed PPE to communities and healthcare workers
• Maintained transparent forecasts and prioritized delivery requests to suppliers
• Worked with suppliers to maintain safety measures and encourage vaccinations

Supply Chain Management

Supplier Audits: 100% of Tier 1 suppliers audited by Verité

Responsible Procurement

• Vendor Code of Conduct
• Social Compliance Program
• New Vendor Procurement Protocol

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Certifications: B Corp

Sustainable Products & Innovation

• Recycled materials in packaging
• Demo lens recycling program

Environmental Metrics

ESG Focus Areas

• Access to eye care
• Climate change
• Inclusion, equity, and diversity
• Sustainable design
• Product safety and quality
• Ethics and integrity
• Employee wellness
• People management
• Responsible governance

Environmental Achievements

• Carbon-neutral across operations since founding; offset approximately 48% of 2022 footprint.
• Launched demo lens recycling program, saving 20,000 pounds of single-use plastic from landfill in 2022.
• Shifted to biodegradable trays for Home Try-On program.

Social Achievements

• Distributed over 13 million pairs of glasses through Buy a Pair, Give a Pair program.
• Over 3,300 volunteer hours by employees in 2022.
• Launched Warby Parker Scholarships at NECO, increasing Black applications by 68%.
• 25% of creative collaborators and partners identified as Black and 54% as BIPOC in 2022.

Governance Achievements

• Maintained a majority independent Board (seven out of nine directors are independent).
• Implemented a rigorous social compliance program with Verité, achieving “Good” or “Excellent” scores for all audited suppliers.

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to COVID-19.
• Difficulty in recycling demo lenses due to material composition.
• Increasing representation of BIPOC in leadership and workforce.

Mitigation Strategies

• Maintained transparent forecasts and prioritized delivery requests to suppliers.
• Partnered with Eastman Chemical to recycle demo lenses.
• Implemented various initiatives to increase BIPOC representation, including targeted leadership development programs and diverse candidate pipelines.

Supply Chain Management

Supplier Audits: 100% of Tier 1 suppliers audited by Verité; majority of Tier 2 suppliers also audited.

Responsible Procurement

• Vendor Code of Conduct
• Social Compliance Program

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Certifications: B Corp

Sustainable Products & Innovation

• Matter Edition collection (50% recycled TR90)

Environmental Metrics

ESG Focus Areas

• Access to eye care
• Climate change
• Inclusion, equity, and diversity
• Sustainable design
• Product safety and quality
• Ethics and integrity
• Employee wellness
• People management
• Responsible governance

Environmental Achievements

• Carbon-neutral across operations since founding.
• Recycled 8,419 pounds of obsolete and damaged inventory in 2023.
• Sent 4,789 pounds of Warby Blue biodegradable trays to be composted.
• Saved 27,000 pounds of single-use plastic from landfill through demo lens recycling.

Social Achievements

• Surpassed 15 million pairs of glasses distributed through Buy a Pair, Give a Pair program.
• Expanded Pupils Project to serve schoolchildren across 40 cities.
• Hosted One Vision Summit for store leaders and optometrists with nearly 400 attendees.
• Team Warby volunteered over 3,000 hours in 2023.

Governance Achievements

• Recertified as a B Corp.
• Maintained a majority independent board (seven out of nine directors are independent).

Climate Goals & Targets

Environmental Challenges

• Reducing Scope 3 emissions (emissions from sources not owned or controlled by Warby Parker).
• Further reducing environmental impact of products and packaging.
• Maintaining equitable compensation across roles.

Mitigation Strategies

• Purchasing carbon offsets to neutralize greenhouse gas footprint of operations and a portion of Scope 3 emissions.
• Conducting Life Cycle Analysis (LCA) to identify areas for product and packaging improvement.
• Routinely comparing compensation bands with external market data and internal recruiting data.

Supply Chain Management

Supplier Audits: 100% of Tier 1 suppliers audited by third-party auditors.

Responsible Procurement

• Vendor Code of Conduct
• Social Compliance Program

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Certifications: B Corp

Sustainable Products & Innovation

• Precision progressives lenses
• Use of Eastman Acetate Renew

Awards & Recognition

• Apollo Theater 2023 Corporate Award