Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability

Environmental Achievements

• Reduced energy usage at North American and European locations through initiatives like HVAC thermostat controls, LED lighting, and occupancy sensors.
• Recycled close to 800,000 pounds of electronic equipment, preventing hazardous materials from landfills.
• Recycled over 990,000 gallons of used oil in North America.
• Implemented a Nap Time Program, shutting down computers after inactivity to save energy.
• Replaced old lighting with energy-efficient options at headquarters and Oklahoma City facilities.
• Established formal recycling programs for paper waste, saving approximately 20,000 trees and 4,700,000 kilowatts of energy in Oklahoma City.
• Purchased 100% recycled, chlorine-free paper products.
• Used Bradley Systems’ RTX#9 ‘Zero-Toxic’ Cleaner in car rental operations.
• Installed automatic car washes that recycle 80% of wash water.
• Reduced the number of desktop printers in Dublin by more than 60% through increased use of multifunction devices.
• Recycled 104 tons of paper, 8 tons of cardboard, and 38 tons of dry recyclable waste in Dublin in 2007.
• Reduced energy consumption by 284,000 kWh in Dublin through various energy initiatives.
• Implemented 3M Scotch tint window film to reduce solar warming in Dublin.
• Installed light sensors in Dublin offices to automatically turn off lights when unoccupied.
• Installed a Building Management System (BMS) in Dublin to optimize building environment.
• Agreed to a 12-month green tariff contract with EON in the UK, generating electricity from renewable resources.
• Offered Compressed Natural Gas (CNG) cars in the Netherlands.
• Introduced CO2 neutral electric city scooters in Amsterdam.

Social Achievements

• Donated $1 million to the United States National Parks Foundation in 2007/2008.
• Offered The Green Collection of fuel-efficient vehicles, including hybrids.
• Launched Connect by Hertz, a car-sharing program reducing personal vehicle usage.
• Dublin Service Center won the Swords Fingal Chamber of Commerce Environmental Award for 2007.
• Sweden Licensee voted the most environmentally friendly car rental company for the third year in a row by The Swedish Association of Green Motorists.
• Opened Sweden’s first green car rental location at Stockholm-Arlanda Airport.

Governance Achievements

• CEO endorsed the Worldwide “CEO Climate Policy Recommendations to G8 Leaders.”
• Established a Sustainability Program with defined management responsibilities and stakeholder involvement.
• Implemented ongoing review and analysis for continual improvement of the Sustainability Program.
• Adjusted program to comply with new regulatory requirements and adopt best practices.
• Provided annual updates on sustainability strategies and progress to employees, customers, and stakeholders.
• Annually reviewed and adjusted its Sustainability Policy and Programs.

Climate Goals & Targets

Environmental Challenges

• Minimizing environmental impact from car and equipment rental operations.
• Managing energy usage at various locations.

Mitigation Strategies

• Implemented a Sustainability Program focused on resource conservation, sustainable products, waste reduction, and efficient resource use.
• Undertook initiatives to reduce energy usage through Quick Hitters (lighting, HVAC, process loads).
• Implemented pilot programs to evaluate energy-saving devices (vacuum motor control, boiler control system, LED lighting).
• Implemented recycling programs for various materials.
• Used energy-efficient office equipment.
• Contracted with Redemtech for responsible electronic waste disposal.
• Purchased re-refined oil for car rental fleets.
• Used environmentally friendly cleaning solutions.
• Partnered with printers certified by the Forestry Stewardship Council (FSC).
• Implemented waste disposal, recycling, and composting initiatives in Dublin.
• Used multifunction printers to reduce energy consumption.
• Implemented battery, toner, and mobile phone recycling programs.
• Participated in the “Winter Peak Demand Reduction Scheme” in Dublin.
• Conducted a lighting audit to evaluate energy savings potential.

Supply Chain Management

Responsible Procurement

• Contracting with Redemtech for responsible electronic waste disposal.
• Purchasing 100% recycled, chlorine-free paper products.
• Contracting with vendors for used oil recycling.
• Using environmentally friendly cleaning solutions.
• Partnering with FSC-certified printers.

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• The Green Collection of fuel-efficient vehicles
• Electric city scooters

Awards & Recognition

• Swords Fingal Chamber of Commerce Environmental Award (Dublin Service Center, 2007)
• Voted most environmentally friendly car rental company in Sweden (2008)

Environmental Metrics

ESG Focus Areas

• Smart Mobility
• Environment
• Community

Environmental Achievements

• Reduced U.S. paper use by 60% since 2006
• Increased recycling at Hertz headquarters by 50% in 2012
• Saved 4,000,000 kWh and 2,791 metric tons of CO2 annually through global energy efficiency upgrades in 2012
• Recycled 63,000 IT units since 2005
• Recycled over 5.2 million pounds of office paper in 2012 (U.S.)
• Zero-landfill policy for used tires (U.S.)
• Recycled over 683,000 gallons of used oil in 2012 (U.S.)
• Hertz automatic car washes recycle 80% of wash water
• Production of over 2.5 million kWh of solar energy annually

Social Achievements

• Donated over $9.9 million to United Way since 1996
• Partnered with Corporate Angel Network to provide free flights to cancer patients
• Hertz employees helped build nine Habitat for Humanity homes
• Raised $200,000 for the Make-A-Wish Foundation
• Donated over 1,000 PCs to African schools
• Donated 40,000 free rentals to veterans through Hertz for Heroes
• Hired more than 300 veterans

Governance Achievements

• Established Hertz Standards of Business Conduct and Hertz Sustainability Policy
• Implemented a cross-functional sustainability team reporting to the CEO
• Announced commitment to provide global EV access at the Clinton Global Initiative

Climate Goals & Targets

Environmental Challenges

• Reducing environmental impact of large fleet operations
• Minimizing water usage in car washing
• Managing waste disposal effectively

Mitigation Strategies

• Implementing energy efficiency improvements
• Recycling 80% of water in automatic car washes
• Using waterless detailing process for Hertz On Demand vehicles
• Implementing paper reduction programs
• Zero-landfill policy for used tires
• Nationwide recycling program rollout at U.S. rental locations

Supply Chain Management

Responsible Procurement

• Procuring recyclable materials and materials made from renewable and recycled materials
• Using biodegradable, low-VOC, and non-toxic car cleaning products
• Using 100% recycled and EcoLogo or Green Seal certified janitorial paper supplies

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: CDP

Certifications: ISO 14001 (European Service Center in Dublin)

Sustainable Products & Innovation

• Green Traveler Collection of fuel-efficient and alternative fuel vehicles

Awards & Recognition

• Best Overall Car Rental Company - Zagat's
• Best Green Options - Zagat's
• Sustainable Innovation Award (Green Traveler Collection) – Global Business Travel Association
• Top Rated Car Rental Company – Newsweek Green Rankings U.S. 500
• Best Rental Car Company - Executive Travel
• Most Environmentally Friendly Car Rental Company - Swedish Association of Green Motorists
• Environmental Award – Fleet News UK
• Computerworld Honors Laureate for Economic Opportunity – Donlen Fleets for Change
• 2012 Business Intelligence Solution from American Business Awards – Donlen Driver Point

Environmental Metrics

ESG Focus Areas

• People
• Planet
• Product

Environmental Achievements

• 1,913 MWh of solar power produced (enough to power approximately 175 homes/year)
• 80% of U.S. fleet at 28+ MPG highway
• More than 8,000 hybrids in the global fleet
• 1.5+ million gallons of solvents and used oil recycled
• 313,900 recycled tires
• 4,615 tons of waste recycled
• 96% average recycling rate at Hertz European Service Center
• LEED Gold certification for world headquarters and six additional U.S. locations

Social Achievements

• 100% of employees trained or retrained in ethics and compliance
• OSHA rate improved by approximately 10% YoY
• 87% response rate in employee voice survey
• Various community initiatives (food drives, clothing drives, fundraising events)
• Establishment of Hertz Employee Relief Fund
• Received a 95 out of 100 on the Human Rights Campaign Foundation’s 2018 Corporate Equality Index

Governance Achievements

• Revised Corporate Safety Manual in the U.S.
• Redesigned safety training modules

Climate Goals & Targets

Environmental Challenges

• Hurricane seasons impact on employees and operations

Mitigation Strategies

• Opened world headquarters as a shelter during Hurricane Irma
• Provided aid through Employee Relief Fund to employees affected by hurricanes
• Houston teams rallied and reopened before airports resumed flight operations

Supply Chain Management

Climate-Related Risks & Opportunities

Physical Risks

• Hurricanes

Reporting Standards

Frameworks Used: LEED

Certifications: LEED Gold, ISO 14001 (HESC Dublin and Heathrow), OHSAS 18001 (HESC Dublin), 4-Star Green Restaurant® Association Certified (WHQ Café)

Sustainable Products & Innovation

• Green Traveler Collection
• Ultimate Choice program

Awards & Recognition

• 2017 Corporate Responsibility Champion Award, National Diversity Council
• 2017 GreeningATL Excellence Awards
• 2017 4-Star Green Restaurant Certification for Hertz WHQ Café
• 2017 Best Car Rental Company in GT Tested Reader Survey Awards
• 2016 Project ICARUS Sustainability Outstanding Achievement Awards
• Best Car Rental Company in the World in the 2016 Best in Business Travel Awards
• Women’s Choice Award (five consecutive years)
• Travel Weekly Readers’ Choice Awards (13 consecutive years)
• Travel Weekly Magellan Awards

Environmental Metrics

ESG Focus Areas

• People
• Product
• Planet
• Our Communities

Environmental Achievements

• Nearly 60% of waste diverted from landfill at Hertz European Service Center
• 300,000 tires diverted from landfills
• Completed water efficiency pilot at select airport locations, identifying a potential savings reduction of water usage per car wash
• Over 70% of US fleet averaged greater than 24 miles per gallon (MPG) with more than 30% averaging over 32 MPG
• Internationally, fleet averages 5.1 L per 100km

Social Achievements

• 87% response rate on annual Employee Voice Survey
• 3,883 total training courses completed by employees globally
• Launched MyHertz benefits app
• 22,500 hours of volunteer service in communities (13% exceeding goal)
• Received a perfect score on the Human Rights Campaign’s Corporate Equality Index (CEI) for the second consecutive year
• Increased spend with suppliers licensed in the Disadvantaged Business Enterprise (DBE) program by 27 percent from 2018 to 2019
• Hertz Employee Relief Fund assisted over 100 North America employees

Governance Achievements

• Extended Compliance Training to Franchisees
• Launched Global Supplier Code of Conduct
• 97% of assigned compliance-related courses were completed by global employees (6% year-over-year improvement)
• 100% of employees completed Standards of Business Conduct Disclosure Survey
• Added Policy & Procedures and International Compliance Attorney to ensure consistent application and understanding across the organization

Climate Goals & Targets

Environmental Challenges

• Maintaining effective employee retention and talent management
• Complying with environmental laws and regulations
• Legal liability to members of the public and employees from other causes
• Risk of property damage and/or business interruption and/or increased cost of operating as a consequence of property damage
• Worldwide adoption of electric vehicles (EV) still represents only a fraction of the overall light-vehicle market

Mitigation Strategies

• Robust risk management program, including Enterprise Risk Management Committee
• Robust compliance program outlines consistent processes for raising and resolving concerns
• Privacy and data security program
• Supplier Code of Conduct included in all third-party contracts
• Working with automakers, industry groups, and policymakers to explore ways to support accelerated adoption of electric vehicles

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI, SASB

Certifications: ISO 14001 (HESC), ISO 45001 (HESC)

Third-party Assurance: Apex Companies (limited assurance)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• J.D. Power #1 in Customer Satisfaction
• Best and Brightest Companies to Work for in the Nation
• One of World’s Most Ethical Companies
• Ecovadis Silver CSR Rating
• Best Leisure Car Rental
• Best Places to Work for LGBTQ Equality
• Top Veteran-Friendly Company
• Women’s Choice award