Climate Change Data

Environmental Metrics

ESG Focus Areas

• Serving Sannong (agriculture, rural areas, and farmers)
• Poverty alleviation
• Supporting the real economy
• Green development
• Improving people's livelihood
• Environmental protection
• Financial inclusion

Environmental Achievements

• Green credit balance of 543.1 billion yuan, increased by 15.6%; energy conservation and environmental protection projects saved 23.09 million tons of standard coal and reduced 54.2 million tons of carbon dioxide emissions annually; issued 1 billion USD green bonds in the London Stock Exchange.

Social Achievements

• Increased rural basic financial services, establishing financial convenient stores in key villages and towns; improved the “Kins Hui Nong Tong” project in the countryside; loans increased by 215.4 billion yuan in poverty-stricken areas (22.2% increase); financial transactions via electronic channels accounted for 93% of all transactions; launched “Farmers’ Settling Down Loan”.

Governance Achievements

• Actively followed and implemented supervision requirements; continuously improved institutional information disclosure; disclosed more than 290 information items in the SSE and SEHK; established a distinct hierarchical, scientific and comprehensive risk policy framework; improved the anti-corruption punishing system.

Climate Goals & Targets

Environmental Challenges

• Numerous difficulties and challenges in the domestic and international economic environment; operational difficulties and increased credit risks; narrowing urban-rural gap.

Mitigation Strategies

• Resolutely implemented Central Committee and State Council's policy decisions; calmly dealt with complex situations; actively guarded against and dissolved risks; took the initiative to help enterprises in temporary financial difficulties through refinancing and other risk resolving measures; increased “reducing costs and cutting profits” reforms; established the green credit index system; promoted green and low carbon operations.

Supply Chain Management

Supplier Audits: 100% coverage in 2015

Responsible Procurement

• Sunshine Procurement Project

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI 4.0, ISO26000, China Banking Regulatory Commission (CBRC) opinions on strengthening social responsibilities, China Banking Association (CBA) guidelines on corporate social responsibility, Shanghai Stock Exchange guidelines

Third-party Assurance: PricewaterhouseCoopers Zhong Tian LLP

Awards & Recognition

• Best Green Bond
• Best Small Businesses Credit Bank
• Best Cash Management Award
• Best Bond Traders of Shanghai Stock Exchange
• Top 10 Caring Women Enterprises
• Best Cross-border RMB Settlement Bank
• Top 50 Best Employers of Chinese College Students
• Best Financial Institutions of Social Responsibility
• Top 15 Best Employers of Banking Industry
• Best Financial Company
• Best Universal Bank
• The Best Bank of Serving “Sannong”
• Best Internet Financial Bank
• Annual Award for the Best Project of Charity
• Outstanding Chinese Banks
• Annual Inclusive Financial Institutions
• Special Contribution of the Site Award of the Social Responsibility
• Advanced Unit of National Banking Law Risk Management
• Outstanding Case Enterprise of Human Resources Information
• China Best Innovative Bank Financial Products
• Asia's Best Financial Market Innovation Bank
• China Best Open Bank Financial Products
• Best Corporate Culture Award
• Best WeChat Public Platform in Financial Industry
• Best Bank Wealth Management Brand
• Best Bank of Service Innovation
• China's Best Customer Contact Center
• Best Customer Experience of China Customer Contact Center
• Best Financial Institutions of Social Responsibility
• Annual CSR Chinese Culture Award
• China Best Electronic Banking
• China Best Online Banking Functions Award
• Top Ten Financial Products Innovation