Sunac Services Holdings Limited
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:457,327.04 tCO2e/year
Scope 1 Emissions:1,216.43 tCO2e/year
Scope 2 Emissions:456,110.61 tCO2e/year
Total Energy Consumption:805,182.00 MWh/year
Water Consumption:17,231,025.84 tonnes/year
Waste Generated:1,319.54 tonnes/year (hazardous and non-hazardous)
Carbon Intensity:40.002 tonnes CO2e/sq.m.
ESG Focus Areas
- Corporate Governance
- Environmental Protection and Green Operation
- Putting People First, Co-commitment and Co-achievement
- Harmonious Community and Warm Society
Environmental Achievements
- Targeted a decrease in hazardous waste and non-hazardous waste density year-on-year. Achieved this goal.
- Six of the Group's commercial operation and management projects passed the national "green" shopping mall assessment.
- Reduced carbon emissions by 15,700 tonnes per year through the installation of photovoltaic power generation in 10 projects.
Social Achievements
- Maintained a leading level in customer satisfaction score and satisfaction pass rate in the industry.
- Organised over 20,000 employee activities.
- Conducted more than 1,700 employee training sessions.
- Achieved 100% response rate for customer complaints.
- 100% of employees and suppliers signed integrity agreements.
- Cumulative total of integrity training hours near 100,000, marking a 156% increase in training hours per person compared to the previous year.
Governance Achievements
- Established a risk management system with clear authority and responsibilities and well-developed functions.
- Successfully eliminated 247 Class I fire risks, with the elimination rate in 2023 rising by 17% compared to the previous year.
- 38% representation of female directors on the board.
- Obtained ISO 37001 International Anti-Bribery Management System certification.
Climate Goals & Targets
Environmental Challenges
- Acute risks caused by climate change (floods, snowstorms, typhoons) affecting business continuity and employee/customer safety.
- Chronic risks such as extreme temperatures and droughts increasing energy consumption and operating costs.
- Policy risks from new climate change regulations increasing compliance costs or exposing the company to penalties.
- Market risks from increased consumer awareness of environmental issues.
- Technological risks from the need for low-carbon equipment upgrades.
Mitigation Strategies
- Pre-analysis of extreme weather impacts and special plans for different climatic environments.
- Emergency plans for climate-related natural disasters.
- Consideration of sea level rise and high temperatures in new operation site planning.
- Compliance with and response to national carbon emission reduction requirements.
- Monitoring of climate change regulations and policies.
- Introduction of more environmental protection and green management strategies.
- Identification and consideration of emerging energy-efficient and renewable energy technologies.
Supply Chain Management
Responsible Procurement
- Supplier Management Regulation of Sunac Services Group
- Regulations for On-site Management of Labour Outsourcing
- Measures for the Management of Outsourcing of Environment and Order Services of Sunac Service Group
- Incorporation of environmental and social performance into supplier selection criteria.
Climate-Related Risks & Opportunities
Physical Risks
- Floods
- Snowstorms
- Typhoons
- Extreme temperatures
- Droughts
Transition Risks
- Policy risks from new climate change regulations
- Market risks from increased consumer awareness of environmental issues
- Technological risks from the need for low-carbon equipment upgrades
- Reputation risks from stakeholder concerns on climate issues
Opportunities
- Development and management of innovative communities with environmental attributes
- Reduced operating costs through green operation measures
Reporting Standards
Frameworks Used: ESG Guide (Appendix C2 to the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited), GRI Standards, UN SDGs
Certifications: SA 8000:2014, ISO 9001:2015, ISO/IEC 20000-1:2008, ISO 37001:2016, ISO/IEC 27001:2013, GB/T 31950-2015, GB/T 23794-2015, ISO 14001:2015, ISO 50001:2018, GB/T 19095-2019, GB/T 27922-2011, ISO 45001:2018, GB/T 20647.9-2006
Awards & Recognition
- Around 300 awards from industry organizations, local governments, and media in 2023 (specific awards listed in the report).