Climate Change Data

Environmental Metrics

ESG Focus Areas

• Security
• Workforce Diversity
• Environmental Stewardship
• Financial Inclusion

Environmental Achievements

• Commitment to net-zero greenhouse gas emissions by 2040
• Investment of over $1.5 billion in cloud technology to reduce environmental impact

Social Achievements

• 77% diverse senior leadership team in 2021
• 38% female representation in global senior leadership team in 2021
• 44% female representation in global workforce in 2021
• 41% of U.S. employees identified with diverse racial and ethnic groups in 2021
• Helped 21.7 million people secure a mortgage or home equity loan in the U.S. in 2021
• Helped over 30 million people access government assistance programs in the U.S. in 2021
• Introduced the industry’s first and only U.S. credit report in Spanish
• Equifax Foundation contributions totaling over $11.2 million focused on financial inclusion
• Over $1 million in employee matching gifts in 2021

Governance Achievements

• Incorporation of ESG-specific goals within compensation program for senior leadership
• Annual security training and tabletop crisis simulation exercises for the board
• Customized security training for every employee
• Launch of inaugural Security Annual Report

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: SASB

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Financial Inclusion
• Consumer Impact
• Environmental Sustainability
• Employee Well-being
• Supply Chain Sustainability
• Data Privacy
• Security
• Diversity & Inclusion

Environmental Achievements

• Successful migration to the cloud, reducing on-site technology and data center footprint.
• Relocation to EastWest office in Nottingham, incorporating energy-efficient features resulting in a 30% reduction in energy consumption.
• Decommissioning of five UK data centers in 2023 with plans to close two more by the end of 2024.
• Purchasing 100% of energy from renewable sources through landlords.

Social Achievements

• Launched first financial health report in partnership with TDX Group and Centre for Social Justice.
• Partnered with Money Advice Trust to create a training program improving understanding of consumer vulnerability.
• Reduced open complaints caseload by 55% and average resolution timeframe by 75%.
• Signposted more than 8 million consumers to debt advice and MoneyHelper tool.
• Developed a new vulnerability policy for debt services.
• Implemented a digital customer engagement solution for debt management.
• Partnered with Juno Women’s Aid to address financial abuse.
• Partnered with Speakers for Schools to deliver financial education to over 170 young people.
• Provided financial education and employability interventions to 1,550 young people.
• 95% of employees signed up for financial education program through Nudge.

Governance Achievements

• Developed a comprehensive Code of Ethics and Conduct for Debt Collection Agencies.
• Established an ESG Forum reporting to the Equifax UK board.
• Released Equifax Security Controls Framework to the public.
• Maintained a high security posture rating exceeding industry averages.

Climate Goals & Targets

Environmental Challenges

• Low awareness of social tariffs among eligible customers.
• Increased cost of living putting pressure on household finances.
• Increasing complexity of consumer debt.
• Need to improve digital access and skills for financial inclusion.

Mitigation Strategies

• Partnering with organizations to improve awareness and access to social tariffs and benefits.
• Developing innovative, customer-centric solutions for debt management.
• Investing in training programs to improve understanding of consumer vulnerability.
• Implementing digital inclusion strategies to boost digital access and skills.

Supply Chain Management

Responsible Procurement

• Code of Ethics and Conduct
• Quarterly roundtable sessions with strategic suppliers
• Initiative to have 73% of total spend with SBTi approved suppliers by 2027

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• Goal 1: No Poverty
• Goal 8: Decent Work and Economic Growth
• Goal 10: Reduced Inequalities
• Goal 13: Climate Action

Initiatives contribute to these goals through financial inclusion, job creation, reducing inequalities, and environmental sustainability.

Sustainable Products & Innovation

• Digital customer engagement solution for debt management