Climate Change Data

Schindler Holding Ltd.

Climate Impact & Sustainability Data (2012, 2013, 2014, 2021, 2022, 2023)

Reporting Period: 2012

Environmental Metrics

Total Carbon Emissions:248 kt CO2e
Total Energy Consumption:621 GWh
Water Consumption:544,000 m3
Waste Generated:39,159 tons

ESG Focus Areas

  • Safety
  • Customer Excellence
  • People Development
  • Energy Efficiency
  • Service Fleet Emissions
  • Production Facility Environmental Footprint
  • Supply Chain Sustainability
  • Ethical Business Behavior
  • Transparent Reporting

Environmental Achievements

  • Schindler 3300, Schindler 5500, and Schindler 7000 elevators achieved VDI A rating (highest energy efficiency class)
  • 70% of production sites achieved ISO 14001 certification

Social Achievements

  • Launched Customer Excellence program in 2012
  • Reduced Lost Time Injury Frequency Rate (LTIFR) by 22% compared to the previous year

Governance Achievements

  • Published first sustainability report according to GRI 3.1 guidelines
  • Continued refresher training on Code of Conduct for all Schindler managers and extending it to technicians

Climate Goals & Targets

Medium-term Goals:
  • Reduce CO2 emissions of service fleet by 30% by 2016 compared to 2012 levels
  • All production facilities to comply with ISO 14001 standard by 2015
  • Introduce a system to capture key environmental data for all outbound deliveries by 2015
  • Rollout of an enhanced People Strategy to further improve performance, employee engagement, and leadership capabilities in 2013 to 2015
Short-term Goals:
  • Improve LTIFR by a further 25% by 2016 compared to the 2012 rate
  • Introduce Net Promoter system in 2013
  • Complete training on Customer Excellence (CE) at IMD for all target groups by end-2013

Environmental Challenges

  • Significant environmental impact from service fleet (around 20,000 vehicles)
  • Need to measure environmental impact of supply chain
  • Need to improve data collection on logistics processes
Mitigation Strategies
  • Replacing service fleet vehicles with more environmentally friendly models and route optimization
  • Developing a system to capture key environmental data for all outbound deliveries by 2015
  • Implementing Transport Order Management Solution (TOMS) to track logistics footprint (initially in Europe)

Supply Chain Management

Responsible Procurement
  • Schindler Vendor Policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G3.1

Certifications: ISO 14001 (70% of production sites)

Sustainable Products & Innovation

  • Schindler 3300, Schindler 5500, and Schindler 7000 elevators (VDI A rating)
  • Schindler 9300 escalators (one-third less energy consumption)

Awards & Recognition

  • Red Dot Design Award (PORT Office Trim door lock)
  • Forbes 100 Most Innovative Companies (2012)

Reporting Period: 2013

Environmental Metrics

Total Carbon Emissions:256 kt CO2e
Renewable Energy Share:approximately 30% of total electricity mix
Total Energy Consumption:629 GWh
Water Consumption:507,000 m3
Waste Generated:44,461 tons

ESG Focus Areas

  • Employee Safety
  • Customer Excellence
  • Energy Efficiency
  • CO2 Emissions Reduction
  • ISO 14001 Certification
  • Ethical Business Behavior
  • Supply Chain Sustainability

Environmental Achievements

  • Reduced CO2 emissions of the service fleet by 7.4% in 2013 compared to 2012.
  • Achieved an “A” rating (highest energy efficiency class) for Schindler 3300, 5500, and 7000 elevator lines according to VDI 4707.
  • Almost 60% of production facilities certified to ISO 14001.

Social Achievements

  • Reduced Lost Time Injury Frequency Rate (LTIFR) by 15% compared to the previous year.
  • Rolled out Customer Excellence program across all field operations.
  • Introduced a global People Strategy.

Governance Achievements

  • Continued refresher training on the Code of Conduct for all managers and extending it to technicians.
  • Annual GRI G3.1-aligned Sustainability Report and Sustainability Brochure published.

Climate Goals & Targets

Medium-term Goals:
  • Reduce CO2 emissions of the service fleet by 30% by 2016 compared to 2012 levels.
  • All production facilities to comply with ISO 14001 standard by end-2015.
  • Introduce an elevator system with alternative energy sources. Reduce environmental impact of new elevators by 5%. Ensure newly developed elevators also achieve VDI A-rating as current product range.
Short-term Goals:
  • Improve LTIFR by a further 25% by 2016 compared to the 2012 rate.
  • Enhance CE program and value proposition based on results of NPS and percentage detractors from 2014 to 2016.
  • Rollout of an enhanced People Strategy to further improve performance, employee engagement, and leadership capabilities in 2013 to 2015.

Environmental Challenges

  • Strong Swiss Franc impacting operational requirements.
  • Expenses related to business expansion in growth markets.
  • Implementation delays in individual markets.
  • Continued pricing pressures.
  • Measuring the environmental effects of its supply chain.
Mitigation Strategies
  • Focus on cost reduction and efficiency enhancement.
  • Implementation of a global fleet policy to reduce CO2 emissions.
  • Introduction of a system to capture key environmental data for all outbound deliveries by 2015.

Supply Chain Management

Responsible Procurement
  • Schindler Vendor Policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G3.1

Certifications: ISO 14001

Sustainable Products & Innovation

  • Schindler 3300, 5500, and 7000 elevators (VDI 4707 A-rating)
  • Schindler 9300 escalators (up to one-third less energy consumption)

Awards & Recognition

  • Top Employers 2013 (Germany, Spain, Switzerland)
  • Environmental award for new production plant in Slovakia (BREEAM Excellent)
  • LEED Gold certification for new production plant in the US
  • Forbes’ 100 Most Innovative Companies (third year in succession)

Reporting Period: 2014

Environmental Metrics

Total Carbon Emissions:234 kilotons of CO2 equivalents
Renewable Energy Share:Approximately 30% of total electricity mix
Total Energy Consumption:603 gigawatt hours
Water Consumption:466,000 m3
Waste Generated:42,744 tons

ESG Focus Areas

  • Employee safety
  • Customer excellence
  • People development
  • Energy-efficient elevators
  • Service fleet CO2 emissions
  • Production facilities ISO 14001 certification
  • Supply chain environmental data
  • Ethical business behavior
  • Transparent reporting

Environmental Achievements

  • Reduced CO2 emissions from service fleet by 14.7% between 2013 and 2014
  • 70% of production facilities achieved ISO 14001 certification by end-2014
  • Reduced direct energy consumption of service fleet by 13.6% per employee and 13.8% per revenue

Social Achievements

  • Reduced Lost Time Injury Frequency Rate (LTIFR) by 12% in 2014
  • Rollout of People Strategy, including e-learning and training programs
  • Customer Excellence program achieved silver level certification in all operating companies, resulting in a 13% higher Net Promoter Score

Governance Achievements

  • Continued implementation of the Schindler Code of Conduct and compliance program, including regular audits and training

Climate Goals & Targets

Short-term Goals:
  • Improve LTIFR by a further 25% by 2016 compared to 2012 rate
  • Enhance Customer Excellence program and value proposition from 2014 to 2016
  • Rollout of enhanced People Strategy from 2013 to 2015
  • Reduce CO2 emissions from service fleet by 30% by 2016 compared to 2012 levels
  • All production facilities to comply with ISO 14001 standard by end-2015
  • Introduce a system to capture key environmental data for all outbound deliveries by 2015

Environmental Challenges

  • Reducing CO2 emissions from service fleet
  • Achieving ISO 14001 certification for all production facilities
  • Measuring the environmental impact of the supply chain
Mitigation Strategies
  • Implementation of Global Fleet Policy to replace vehicles with more fuel-efficient models
  • Implementation program to obtain ISO 14001 certification worldwide
  • Introduction of a system to capture key environmental data for all outbound deliveries by 2015

Supply Chain Management

Responsible Procurement
  • Schindler Vendor Policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G3.1

Certifications: ISO 14001

Sustainable Products & Innovation

  • Energy-efficient elevators (Schindler 3300, 5500, 7000)
  • Schindler 9300 escalators with adjustable speeds, lightweight drive technology, and LED lighting

Awards & Recognition

  • LEED Gold certification for elevator plant in Hanover, Pennsylvania
  • LEED Silver certification for escalator plant in Jiading, China
  • IGBC (LEED India) Gold certificate for elevator plant in Chakan, India

Reporting Period: 2021

Environmental Metrics

Total Carbon Emissions:187,063 tCO2e (location-based) / 144,714 tCO2e (market-based)
Scope 1 Emissions:135,905 tCO2e
Scope 2 Emissions:51,158 tCO2e (location-based) / 8,808 tCO2e (market-based)
Scope 3 Emissions:2,030,211 tCO2e
Renewable Energy Share:75%
Total Energy Consumption:668,631 MWh
Water Consumption:503,712 m3
Waste Generated:43,673 tons
Carbon Intensity:10.5 tCO2e per CHF million of revenue (2021)

ESG Focus Areas

  • Environment
  • People
  • Governance

Environmental Achievements

  • Reduced waste sent to landfill by 26.9% compared to 2020
  • 75% of electricity sourced from renewable energy in 2021 (all production sites 100%)
  • Launched Schindler PORT 4D, reducing elevator group energy consumption by up to 40%
  • All latest generation products can achieve energy class A according to ISO 25745

Social Achievements

  • Recognized as a Top Employer 2022 in Europe
  • Reached 25% women in leadership succession planning (a year ahead of target)
  • Launched human rights due diligence initiative
  • Committed to UN Women’s Empowerment Principles and UN Standards of Conduct for Business on Tackling Discrimination against LGBTI People

Governance Achievements

  • Executive compensation linked to ESG progress
  • Increased ESG disclosures in Annual Report to address investor needs
  • Implemented a global concept for carbon-neutral shipping for largest projects

Climate Goals & Targets

Long-term Goals:
  • Net-zero emissions by 2040
Medium-term Goals:
  • 50% absolute reduction in scope 1 and 2 GHG emissions by 2030 (2020 baseline)
  • 42% absolute reduction in scope 3 GHG emissions by 2030 (2020 baseline)
  • 100% renewable electricity by 2025
Short-term Goals:
  • Zero industrial waste to landfill by 2023
  • 100% of production sites certified with ISO 45001 by 2023
  • Reduce fleet carbon intensity by 25% by 2022 (2017 baseline)

Environmental Challenges

  • Transition to a more sustainable fleet
  • Targeted engagement with most carbon-intensive suppliers
  • Global supply chain disruptions
Mitigation Strategies
  • Piloted and implemented a global concept for carbon-neutral shipping for largest projects
  • Adjusted measurement of progress against fleet carbon intensity goal by neutralizing currency effect on revenue
  • Accelerating electrification of fleet, particularly in Germany and the US
  • Developing a tool to measure carbon footprint generated by transport from factories and tier 1 suppliers to end customers
  • Streamlining materials and upstream/downstream transport in European supply chain

Supply Chain Management

Supplier Audits: 49% of manufacturing purchases assessed using EcoVadis by end of 2021

Responsible Procurement
  • Vendor Policy signed by all key suppliers
  • Social, environmental, and ethical business practice conditions integrated into contracts
  • Declarations of hazardous substances requested for every new or redesigned product

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
Transition Risks
  • Changing consumer preferences
  • Future climate policy and regulation
Opportunities
  • Development of energy-efficient products
  • Modernization of existing buildings

Reporting Standards

Frameworks Used: GRI Standards, TCFD, UN Global Compact, SASB

Certifications: ISO 14001, ISO 9001, ISO 45001, ISO 25745, ISO 14025, ISO 14040

Third-party Assurance: Swiss Climate Ltd., true&fair.expert

UN Sustainable Development Goals

  • Goal 7 (Affordable and Clean Energy)
  • Goal 9 (Industry, Innovation, and Infrastructure)
  • Goal 11 (Sustainable Cities and Communities)

Initiatives contribute to these goals through energy-efficient products, sustainable building design, and smart urban mobility solutions

Sustainable Products & Innovation

  • Schindler PORT 4D
  • Modular elevators
  • Connected elevators and escalators
  • Schindler R.I.S.E.
  • CleanMobility products

Awards & Recognition

  • Shortlisted in Innovation Leaders category of Swiss Technology Award (Schindler R.I.S.E.)

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:149,681 tCO2e (Scope 1 & 2 market-based)
Scope 1 Emissions:142,163 tCO2e
Scope 2 Emissions:54,709 tCO2e (location-based), 7,518 tCO2e (market-based)
Scope 3 Emissions:2,155,144 tCO2e
Renewable Energy Share:90%
Total Energy Consumption:685,301 MWh
Water Consumption:651.1 million liters
Waste Generated:46,425 tons
Carbon Intensity:10.5 tCO2e per CHF million revenue (2022)

ESG Focus Areas

  • Climate Change
  • Supply Chain Sustainability
  • Safety
  • Diversity & Inclusion
  • Smart Urban Mobility
  • Human Rights
  • Ethics & Integrity

Environmental Achievements

  • Reduced carbon footprint of a digital service contract using electric vehicles by 99.5% compared to traditional on-site visits (Germany)
  • 90% of electricity for all sites came from renewable energy sources.
  • Suppliers representing 79% of manufacturing purchases were assessed for sustainability (EcoVadis).

Social Achievements

  • 87% employee participation in engagement survey.
  • Recognized as a Top Employer 2022 in Europe and Best Place to Work in Asia-Pacific.
  • Reached 25% target of women in leadership succession planning one year ahead of schedule.
  • Total Case Rate (TCR) improved by 46% from 2017 baseline (5.0 to 2.7).

Governance Achievements

  • Implemented a global “Speak Up Line” for reporting violations, including discrimination and harassment.
  • Conducted 42 compliance audits and 285 investigations on compliance-related allegations.
  • New Responsible Sourcing Policy aligned with increased regulatory standards and guidance on responsible business conduct.

Climate Goals & Targets

Long-term Goals:
  • Net zero emissions by 2040
Medium-term Goals:
  • Achieve -50% (scope 1/2) and -42% (scope 3) GHG emission reduction by 2030
Short-term Goals:
  • Transition to 100% renewable electricity by 2025
  • Implement ISO 50001 management system for all major production sites by 2025
  • Zero industrial waste to landfill by 2023

Environmental Challenges

  • Narrowly missed the 25% fleet emission reduction target (achieved 24.7% due to late delivery of electric vehicles).
  • Supply chain disruptions due to external risk factors (extreme weather, climate change, pandemics, raw material shortages, geopolitical unrest).
Mitigation Strategies
  • Accelerating the transformation of the vehicle fleet and deploying remote monitoring technologies.
  • Improving supply chain management systems, integrating sustainability considerations into policies and contracts, and performing independent sustainability assessments of suppliers.

Supply Chain Management

Supplier Audits: 79% of manufacturing purchases assessed using EcoVadis

Responsible Procurement
  • Responsible Sourcing Policy based on UN Global Compact principles, ILO conventions, and ISO standards
  • Vendor Policy signed by all key production material suppliers

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
  • Flooding
Transition Risks
  • Changing consumer preferences
  • Future climate policy and regulation
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

Certifications: ISO 14001, ISO 9001, ISO 45001, ISO 50001

Third-party Assurance: Swiss Climate Ltd.

UN Sustainable Development Goals

  • Not disclosed

Sustainable Products & Innovation

  • Schindler KERS (Kinetic Energy Recovery System)
  • Schindler PORT 4D transit management solution
  • Low-carbon elevator maintenance solution

Awards & Recognition

  • CDP 'A' List for climate change transparency
  • EcoVadis Gold rating
  • Forbes Top 300 Female-Friendly Companies
  • Harvard Business Review Global Chinese Edition 'ESG Innovator of 2022'

Reporting Period: 2023

Environmental Metrics

Total Carbon Emissions:196,308 tCO2e (location-based) / 145,726 tCO2e (market-based)
Scope 1 Emissions:139,528 tCO2e
Scope 2 Emissions:56,780 tCO2e (location-based) / 6,198 tCO2e (market-based)
Scope 3 Emissions:3,119,737 tCO2e
Renewable Energy Share:90%
Total Energy Consumption:687,484 MWh
Waste Generated:44,563 tons
Carbon Intensity:17.4 tCO2e/CHF million (scope 1 and 2, location-based) / 16.6 tCO2e/CHF million (scope 1 and 2, market-based)

ESG Focus Areas

  • circular economy
  • employee well-being and development
  • energy management and climate change
  • health and safety
  • human rights and labor rights
  • inclusion and diversity
  • resilient supply chain management and procurement
  • technology and innovation for sustainable building design

Environmental Achievements

  • 90% of Schindler’s purchased electricity came from renewable sources
  • 80% of Schindler’s total volume of waste was diverted from disposal through recycling
  • Reduced carbon footprint of a digital service contract using electric vehicles by 99.5%
  • Published first EPDs for Schindler 9300 and Schindler 9700 escalator lines

Social Achievements

  • Launched a worldwide gender equal pay assessment
  • 3991 students engaged in vocational education and training programs
  • 87% participation rate in Schindler Employee Engagement Survey (2022)
  • Won six Brandon Hall Group HCM Excellence Awards

Governance Achievements

  • Implemented a technology-assisted approach to compliance
  • Completed 100% of corruption risk evaluations in every country where Schindler operates
  • Rolled out Responsible Sourcing Policy across its global network of suppliers

Climate Goals & Targets

Long-term Goals:
  • Net-zero GHG emissions in Schindler’s operations and supply chain by 2040
Medium-term Goals:
  • 50% absolute reduction in GHG emissions from Schindler’s own operations (scope 1 and 2) by 2030
  • 42% absolute reduction in GHG emissions from the Group’s value chain (scope 3) by 2030
  • 30% of senior leadership positions held by women by 2030
Short-term Goals:
  • Fully transition to renewable electricity by 2025
  • EcoVadis assessment of suppliers representing > 85% of production material factory spend by 2025

Environmental Challenges

  • Climate risks through GHG emissions from production, installation, and maintenance activities (scopes 1, 2, and 3)
  • Other environmental risks including pollution, waste disposal, and use of hazardous substances
  • Human rights risks including occupational health and safety, product safety, child labor, forced labor, employment practices, freedom of association, and corruption
  • Corruption risks in sales, governmental approvals, customs clearance, and handover checks (active and passive scenarios)
Mitigation Strategies
  • Set a climate ambition to achieve net-zero GHG emissions by 2040 with 2030 interim targets
  • Implemented GHG reduction measures for vehicle fleet and optimized spare parts delivery
  • Transitioning to renewable electricity through on-site generation and power purchasing agreements
  • Promoting sustainable building design through energy-efficient products and low-carbon materials
  • Established a human rights due diligence framework and Human Rights Due Diligence Implementation Plan
  • Implemented a strict zero-tolerance policy against corruption with education, examination, and enforcement pillars
  • Regular audits by internal compliance teams and sanctions for violations
  • Speak-up culture promoted through various channels including Integrityline

Supply Chain Management

Supplier Audits: 81% of production materials factory spend assessed using EcoVadis platform

Responsible Procurement
  • Responsible Sourcing Policy
  • EcoVadis platform for supplier assessment
  • Supplier Qualification Audits and Supplier Consistency Audits

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
Transition Risks
  • Regulatory changes
  • Market shifts
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI Standards 2021, Greenhouse Gas Protocol

Certifications: ISO 14001, ISO 9001, ISO 50001

Third-party Assurance: PricewaterhouseCoopers AG

Sustainable Products & Innovation

  • Energy-efficient elevators and escalators
  • Schindler KERS (Kinetic Energy Recovery System)
  • MetaCore solution for building repurposing

Awards & Recognition

  • Six Brandon Hall Group HCM Excellence Awards
  • Newsweek top 10 most trustworthy companies in “Machines & Industrial Equipment”