Climate Change Data

Environmental Metrics

ESG Focus Areas

• Recycling
• Renewable Energy Generation
• Energy Efficiency
• Land Conservation
• Greenhouse Gas Emissions
• Fleet Efficiency
• Wildlife Habitat Conservation

Environmental Achievements

• Recycled 10 million tons of materials in 2010, more than halfway to a 2020 goal of 20 million tons.
• Produced renewable energy equivalent to powering 1.3 million homes, exceeding the entire US solar industry's output.
• Built the world's largest plant to convert landfill gas to ultra-low-carbon LNG, reducing greenhouse gas emissions by 20-25% and particulate emissions by 90% compared to diesel.
• Achieved 103 Wildlife Habitat Council certified sites, protecting 26,000 acres, exceeding a 2020 goal 10 years early.

Social Achievements

• Charitable giving of $13,331,857 in 2010.
• Improved Total Recordable Injury Rate from 4.3 in 2007 to 3.25 in 2010.
• Greenopolis subsidiary collaborates with companies like PepsiCo to increase recycling through 500 digital kiosks.

Governance Achievements

• Recognized by Ethisphere Institute as one of the World’s Most Ethical Companies (2008-2010).
• Received highest rating from GovernanceMetrics International in 2009 and 2010.
• Achieved a 100% score from the Human Rights Campaign in 2010.

Climate Goals & Targets

Environmental Challenges

• Increased carbon emissions in 2010 due to increased collection and processing of recyclables and refining reporting protocols.

Mitigation Strategies

• Focused investment strategy on broadening the scope of materials recovered from waste streams and transforming them into resources.
• Continued refinement of reporting protocols, employee training, and system accuracy improvements.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Ethisphere Institute World’s most Ethical Companies (2008–2010)
• Forbes, Inc. top 20 most responsible Companies
• GovernanceMetrics International Highest rating in 2009 and 2010
• Newsweek Green Rankings Highest-ranked waste and environmental service company in 2009 and 2010
• Dow Jones Sustainability Index 2006 through 2010
• Human Rights Campaign score of 100% in 2010

Environmental Metrics

ESG Focus Areas

• Recycling
• Renewable Energy
• Fleet Emissions
• Wildlife Habitat
• Community Engagement
• Safety
• Diversity & Inclusion
• Climate Change

Environmental Achievements

• GHG-reducing services saved over 3X the total GHG emissions Waste Management’s operations generated all year in 2015.
• Achieved a 24% reduction in on-road fleet emissions through 2015.
• Recycled 14,124,673 tons of material in 2015.
• Avoided 32.5 million metric tons of GHG emissions through recycling in 2015.
• Beneficially utilized 1,062,203 tons of fly ash in 2015.
• Achieved zero waste goal at Waste Management Phoenix Open for the third consecutive year, diverting 444 tons of waste from landfill.

Social Achievements

• 14% of all U.S. hires in 2015 were military veterans.
• Achieved a 33% solid waste-to-recycling diversion rate in hospitals in 2015, 10% above the median.
• Reduced driver and fleet technician new-hire turnover by 50%.
• Waste Watch program trained thousands of employees to report suspicious activities and emergencies.
• Donated $75,000 to the American Red Cross for disaster relief in Texas, Oklahoma, and South Carolina.

Governance Achievements

• Nine of ten Board of Directors members are independent.
• Two female, one Hispanic, and one African-American board members.
• Established an enterprise risk management (ERM) committee.
• Implemented a peer review process for safety rule violations.

Climate Goals & Targets

Environmental Challenges

• Changing waste stream with more complex plastics and less paper.
• Slowing global demand and low commodity prices for recyclables.
• Rising processing costs for recyclables.
• High contamination rates in the recycled waste stream (16% nationally).

Mitigation Strategies

• Increased efficiencies and lowered operating costs in recycling operations.
• Collaborated with customers to improve recycling system efficiencies.
• Launched Recycle Often. Recycle Right.® campaign to reduce contamination.
• Closed or sold 30 underperforming recycling facilities.
• Implemented an audit procedure to measure improvements in contamination rates.
• Developed pilots in three markets to measure changes in recycling and contamination rates.

Supply Chain Management

Responsible Procurement

• Environmental assessments for third-party waste service providers.
• Supplier Code of Conduct included in all significant contracts.
• Policy of purchasing paper with a minimum of 30% recycled content.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events that could disrupt business operations.

Transition Risks

• Emerging GHG policies that could affect operations.

Opportunities

• Development of additional landfill methane offset projects and waste-based energy projects.
• Benefits from investment in alternative fuel technologies.
• Increased demand for recycled commodities.

Reporting Standards

Frameworks Used: GRI G4 Core guidelines

Certifications: ISO 14001, ISO 9001

Third-party Assurance: Lloyd’s Register Quality Assurance Ltd. (limited assurance for GHG inventory)

Sustainable Products & Innovation

• Renewable natural gas
• SpecFUEL
• CORe® technology

Awards & Recognition

• S&P 500 Climate Disclosure Leadership Index
• World’s Most Ethical Companies
• Dow Jones Sustainability Index
• Many other awards listed on page 20

Environmental Metrics

ESG Focus Areas

• Greenhouse gas (GHG) emissions reduction
• Community safety, resilience, and sustainability
• Recycling
• Fleet emissions reduction
• Safety
• Diversity & Inclusion
• Training
• Wildlife habitat preservation
• Charitable giving

Environmental Achievements

• Avoided GHG emissions of 32.57 MMTCO2e in 2017 (three times greater than GHG emissions generated by operations)
• Reduced on-road fleet emissions by 12% from 2014 to 2017
• Recycled 15.3 million tons of materials in 2017 (91.25% increase since 2007)
• Generated the equivalent of nearly 4.5 million megawatt-hours per year of renewable energy from landfill gas
• Invested over $1 billion in recycling processing infrastructure (including almost $22 million in 2017)

Social Achievements

• Total charitable giving of $17.2 million in 2017
• Hosted and/or participated in over 4,000 community events
• 300,000 people participated in environmental stewardship and community betterment activities
• Protected 20,000 acres of wildlife habitat
• Implemented safety programs resulting in a Total Recordable Injury Rate of 2.7 and a Vehicle Accident Recordable Rate of 19.4 (thousands of driver hours without a vehicle accident)

Governance Achievements

• Named to World’s Most Ethical Companies list for 11 of the past 12 years
• Included in CDP A-List in 2016 and 2017
• Listed among 100 Best Corporate Citizens (2015-2018)
• Included in DJSI North American and/or World Indices for 13 of the past 16 years

Climate Goals & Targets

Environmental Challenges

• Seismic change in the recycling industry
• Series of natural disasters in 2017

Mitigation Strategies

• Adapted business strategy
• Recalibrated sustainability goals based on environmental burden-reduction attributes
• Invested in new technologies and infrastructure

Supply Chain Management

Climate-Related Risks & Opportunities

Opportunities

• Producing low-carbon fuels from waste
• Transitioning fleet to renewable natural gas vehicles
• Improving energy efficiency of facilities
• Increasing generation and use of renewable energy
• Expanding recycling operations

Reporting Standards

Frameworks Used: CDP

Awards & Recognition

• World’s Most Ethical Companies
• CDP A-List
• 100 Best Corporate Citizens
• DJSI North American and/or World Indices
• Euronext Vigeo World 120 Index
• Ecovadis
• FTSE4 Good Index Series

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Economic

Environmental Achievements

• Carbon neutral tournament
• Zero waste tournament (99.4% landfill diversion)
• Balanced water footprint
• 100% renewable electricity purchased
• Offset 740 MtCO2e through Envirofit International’s clean cookstove program
• Achieved third Golf Environment Organization tournament certification
• UL verification of “Zero Waste to Landfill Gold Operations, 99.4% diversion, with 13.7% incineration with energy recovery.”

Social Achievements

• Raised a record $13.2 million for local charities
• Over 353 students participated in the Standard Bearer Program
• A record of more than 650 students participated in the R.S. Hoyt Jr. Family Foundation Dream Day
• Welcomed 10,800+ Military Personnel to the Patriots Outpost
• Free tournament access to law enforcement, emergency services, and military personnel
• Hosted the Waste Management Sustainability Forum with 567 attendees and 58,054 online viewers

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• 100% of vendors agree in their contracts that all materials brought on site must be locally reused, recycled, or composted

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: ISO 20121

Certifications: Golf Environment Organization tournament certification, UL “Zero Waste to Landfill Gold Operations” validation

Third-party Assurance: UL, Golf Environment Organization

UN Sustainable Development Goals

• Not disclosed

Supports ten of the UN Sustainable Development Goals

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Greenhouse Gas Emissions
• Renewable Energy
• Recycling
• Waste Management
• Workforce Safety
• Diversity & Inclusion
• Community Investment
• Governance
• Compliance

Environmental Achievements

• Increased renewable energy generation from landfill gas
• Increased reuse and recycling of materials
• Avoided significant GHG emissions through various initiatives

Social Achievements

• Improved employee safety record
• Increased diversity and inclusion initiatives
• Significant community investment through charitable contributions and environmental stewardship programs

Governance Achievements

• Improved board diversity
• Robust mechanisms for reporting potential misconduct

Climate Goals & Targets

Environmental Challenges

• Reducing Scope 3 emissions
• Maintaining high levels of recycling while managing contamination
• Improving data accuracy and consistency across various metrics

Mitigation Strategies

• Working closely with suppliers to improve Scope 3 accounting and transparency
• Implementing strategies to reduce inbound recycling contamination
• Continuously reviewing methodologies for data collection and reporting

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GHG Protocol Corporate Standard

Third-party Assurance: Third-party reviewed and verified annually

Environmental Metrics

ESG Focus Areas

• Circularity
• Climate Impact
• Diversity & Inclusion
• Safety
• Social Impact

Environmental Achievements

• 10% decrease in landfill emissions in 2022
• 42% of total electricity consumed was generated from renewable energy sources in 2022
• Managed more than 14.8 million tons of materials for recycling in 2022, avoiding over 25 million metric tons of CO2e

Social Achievements

• Launched a new WM Safety Vision and Promise, Get Home Safe Every Day, in 2023
• Positively impacted communities through targeted social impact programs

Governance Achievements

• Incorporated an ESG modifier into the annual cash incentive program for 2023, including quantifiable performance measures in safety, diversity, equity & inclusion, circularity and climate.

Climate Goals & Targets

Environmental Challenges

• Potential for increased operational costs due to carbon pricing mechanisms
• Acute climate risks such as extreme weather events impacting operations and assets
• Changes in precipitation patterns impacting MSW landfills
• Risk to increasing our renewable fuel fleet without having fueling infrastructure readily available

Mitigation Strategies

• Investing in landfill gas capture, renewable natural gas plants, and fleet transition to alternative fuels
• Business continuity and emergency response planning
• Investing in fueling infrastructure and monitoring changes in the cost and availability of natural gas
• Collaborating with NGOs and vehicle manufacturers

Supply Chain Management

Supplier Audits: 10% of suppliers by number, 95% of total procurement spend

Responsible Procurement

• Sustainability component in supplier contract awards
• Updated vendor contract forms to include sustainability language by 2025

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events
• Changes in precipitation patterns
• Water stress

Transition Risks

• Carbon pricing
• Regulatory changes

Opportunities

• Development and expansion of low-emission goods and services (RNG, recycling)

Reporting Standards

Frameworks Used: SBTi, GHG Protocol, TCFD

Certifications: ISO 14064-3

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 13 (Climate Action)

Sustainable Products & Innovation

• Renewable natural gas (RNG)
• Renewable electricity from landfill gas

Environmental Metrics

ESG Focus Areas

• Material is Repurposed
• Energy is Renewable
• Communities are Thriving

Environmental Achievements

• Reduced Scope 1 and 2 greenhouse gas (GHG) emissions by 12% from a 2021 baseline
• Generated 56,621,580 MMBtus of renewable energy from gas captured at landfills
• Increased material recovery capacity by 878,000 tons from 2022
• Recovered over 15 million tons of material

Social Achievements

• Positively impacted 526,462 people through targeted social impact programs
• Contributed nearly $18.7 million to charitable causes
• Increased employee resource group membership by 35% from 2022
• Spent $691 million with diverse suppliers
• Invested $795 per employee on training and $10.4 million toward Your Tomorrow educational benefits

Governance Achievements

• Integrated quantifiable sustainability criteria into the executive compensation incentive structure

Climate Goals & Targets

Environmental Challenges

• Slight decline in material recovery from 2021 baseline due in part to facility upgrades requiring temporary shutdowns
• Increase in TRIR due in part to safety profiles of new acquisitions
• Challenges in operationalizing heavy-duty electric vehicles due to insufficient range, hauling capacity, and charging infrastructure

Mitigation Strategies

• Investing over $1.4 billion in approximately 40 new and upgraded recycling facilities between 2022 and 2026
• Continuing to emphasize safety vision ‘Get Home Safe Every Day’
• Piloting electric heavy-duty collection trucks with different manufacturers and vehicle models

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct aligned with internationally recognized human rights standards
• Spent $691 million with diverse suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Severe weather and destructive climate events

Transition Risks

• Changes in environmental or tax regulations

Opportunities

• Renewable energy generation from landfill gas

Reporting Standards

Frameworks Used: SASB, GRI, TCFD, UN SDGs

Sustainable Products & Innovation

• Renewable natural gas

Awards & Recognition

• 2023 WHC Employee Engagement Award
• Keep Oklahoma Beautiful environmental excellence award

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Economic

Environmental Achievements

• Achieved 100% landfill diversion of all tournament materials.
• 100% of electricity provided by renewable energy.
• 63.3% of vehicles operated on alternative energy.

Social Achievements

• Raised over $5 million for Arizona charities (2012 figure, 2013 figure unavailable at time of report).
• Increased Recycling Ambassador shifts from 290 to 767.
• Engaged with community leaders, businesses, and vendors.

Governance Achievements

• Achieved Gold certification from the Council for Responsible Sport (first for a PGA TOUR event).

Climate Goals & Targets

Environmental Challenges

• Managing waste from an event with over 500,000 attendees.
• Ensuring vendor compliance with sustainability guidelines.
• Tracking and reporting comprehensive sustainability data.

Mitigation Strategies

• Implemented the Zero Waste Challenge.
• Provided training and support to vendors.
• Used ISO20121 and GRI reporting frameworks, and third-party verification.

Supply Chain Management

Supplier Audits: Every vendor audited during the tournament.

Responsible Procurement

• Zero Waste Challenge Participation Agreement
• Sustainable Giveaways Guidance
• Sustainable Procurement Policy

Climate-Related Risks & Opportunities

Physical Risks

• Drought
• Severe weather events (dust storms, wildfires, thunderstorms)

Transition Risks

• Increased water costs
• Climate change legislation

Reporting Standards

Frameworks Used: GRI, ISO20121

Certifications: Council for Responsible Sport Gold Certification

Third-party Assurance: Underwriters Laboratories Environment Inc. (ULE) (waste diversion)

Sustainable Products & Innovation

• Recycled materials for signage and promotional items
• Compostable food service items

Awards & Recognition

• Council for Responsible Sport Gold Certification
• PGA TOUR’s Tournament Advisory Council Award for Best Title Sponsor Integration (2011)
• PGA TOUR Award for Most Engaged Community (2012)