Climate Change Data

Environmental Metrics

ESG Focus Areas

• Patient Care
• Environmental Sustainability
• Community Contribution
• Good Corporate Governance

Environmental Achievements

• Reduced electricity consumption by 12% in 2021 compared to 2020.
• Implemented a color-coded waste separation system in all units.
• Replaced R22 freon with R32 in cooling systems.

Social Achievements

• Established the first Post Covid Recovery and Rehabilitation Centers (PCRR Centers) in Indonesia.
• Provided more than 350,000 reliable and accurate PCR tests.
• Provided access to COVID-19 vaccination for over 140,000 people.
• Launched the Mayapada Nursing Academy Antariksa.
• Conducted 363 employee seminars in 2021.

Governance Achievements

• Implemented Good Corporate Governance (GCG) principles.
• Established an anti-corruption policy.
• Held annual Mayapada Value Workshops.

Climate Goals & Targets

Environmental Challenges

• Significant increase in COVID-19 patients due to the Delta variant.
• Oxygen crisis.
• Maintaining service quality during the pandemic.
• Water scarcity in some operational locations.

Mitigation Strategies

• Built an extension wing accommodating over 100 additional beds.
• Added high FNC oxygen machines and oxygenators.
• Provided fast-track ICU training for medical personnel.
• Implemented separate facilities and care for COVID-19 patients.
• Provided free PCR testing for employees and vendors.
• Shifted to PDAM water sources to reduce groundwater consumption.
• Implemented a water recycling system.

Supply Chain Management

Responsible Procurement

• Prioritizing local suppliers (100% in 2021)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option, POJK No. 51/POJK.03/2017

Certifications: KARS Accreditation (3 out of 5 hospitals)

UN Sustainable Development Goals

• SDG 3: Good Health and Well-being
• SDG 6: Clean Water and Sanitation
• SDG 12: Responsible Consumption and Production
• SDG 13: Climate Action

Initiatives related to patient care, waste management, water conservation, and energy efficiency.

Awards & Recognition

• Appreciation Award to Companies Caring for Vulnerable Workers (MHKN)
• Appreciation for Five Social Security Programs (MHKN)
• Awarded as Mayapada Hospital’s 2021 Center for Work Accident Services (MHKN)
• Best Partnership Award from AdMedika (MHTG)
• Health Tourism Hospital Appointment from the Ministry of Tourism (MHTG)
• 2021 Lintasarta Partner of Excellent Award (MHJS)

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Completed construction of a new hospital in Bandung adhering to green building standards certification.
• Reduced waste generation by 5.32% compared to 2021.
• Reduced hospital’s energy consumption by 20% through the implementation of a Building Automation System (BAS).

Social Achievements

• Launched the Mayapada Young Leadership Program, the first of its kind in the healthcare industry.
• Provided free “Breast Ultrasound Examinations” to over 1,000 participants on Breast Cancer Awareness Day.
• Paid BPJS Ketenagakerjaan premiums for 1,000 vulnerable workers from the surrounding community.

Governance Achievements

• Implemented a new whistleblowing system.
• Maintained a solid financial position through obtaining PEFINDO Rating idA/Stable and issuing IDR bonds.
• Received Full Star Accreditation from the national accreditation body.

Climate Goals & Targets

Environmental Challenges

• Post-pandemic economy and competition among healthcare providers.
• Limited access to quality healthcare services, inadequate healthcare infrastructure, shortage of healthcare professionals, uneven distribution of healthcare facilities, and inadequate funding for healthcare services in Indonesia.

Mitigation Strategies

• Continued investment in technology to provide the best health services.
• Initiatives focused on improving the accessibility and overall quality of health services.
• Implemented holistic employment practices, including continuous education and professional development for all employees.

Supply Chain Management

Supplier Audits: 100% local suppliers

Responsible Procurement

• Checking supplier’s commitment relating to child labor, responsible waste management, and attention to local communities.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events like heat waves and floods damaging medical infrastructure

Reporting Standards

Frameworks Used: GRI Standards, Indonesian Financial Services Authority Regulation No. 51/POJK.03/2017

Certifications: Full Star Accreditation from LAFKI

UN Sustainable Development Goals

• SDG 3: Good Health and Well-being

Initiatives focused on improving access to quality healthcare, promoting health equity, and increasing the number of healthcare workers.

Awards & Recognition

• Award from the Governor of DKI Jakarta
• Award from BPJS Ketenagakerjaan
• The Best Network Partner award from Great Eastern
• Hospital Destination of the Year from Indonesia Wellness & Health Tourism
• Appreciation Award from Danpac Pharma

Environmental Metrics

ESG Focus Areas

• Patient Safety and Quality of Care
• Patient Experience
• Patient Privacy and Data Security
• Waste Management
• Water Management
• Energy Management
• Ethics and Integrity
• Occupational Health and Safety
• Pandemics Preparedness and Response
• Employment

Environmental Achievements

• Opened Indonesia’s first certified green hospital, Mayapada Hospital Bandung, inaugurated by President Joko Widodo.
• Pioneered the Life Cycle Assessment (LCA) screening in healthcare to minimize environmental impact.
• Implemented energy-saving measures resulting in a 38% energy reduction in Mayapada Hospital Bandung compared to the average building.
• 30% of non-medical waste in Mayapada Hospital Bandung recycled.
• Switched boiler fuel from diesel to CNG in multiple locations.

Social Achievements

• Launched Indonesia’s first and only private autoimmune center at Mayapada Hospital Jakarta Selatan.
• Opened the first Linear Accelerator (LINAC) Radiotherapy facility in Banten Province at Mayapada Hospital Tangerang.
• Established a Tumor Board, fostering collaborative oncology care.
• Implemented Lean Six Sigma to improve efficiency and patient satisfaction.
• Secured international accreditation from the Joint Commission International (JCI) for Mayapada Hospital Jakarta Selatan.
• Active participation in social activities such as Pocari Sweat Run and Indonesian Masters 2023.

Governance Achievements

• Strengthened corporate governance structure and practices.
• Implemented a comprehensive code of ethics, including aspects related to human rights.
• No significant cases of corruption reported.
• 80% of business units underwent internal audit process.

Climate Goals & Targets

Environmental Challenges

• Transition from COVID-19 response operations back to pre-pandemic regular operational systems.

Mitigation Strategies

• Implemented an advanced Hospital Integrated System (HIS) to streamline processes and handle increased patient volumes.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Strict selection of medical equipment and consumables
• Regular evaluations of supplier delivery processes
• Integration of ESG criteria into supplier contracts
• 100% collaboration with local suppliers in 2023
• Implementation of an accurate asset and equipment tagging system using QR codes.

Climate-Related Risks & Opportunities

Physical Risks

• Prolonged dry seasons

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI, POJK No. 51/POJK.03/2017

Certifications: JCI (Mayapada Hospital Jakarta Selatan), LAFKI (all units, full accreditation)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 3: Good Health and Well-being

Focus on providing quality healthcare services, promoting health education, and supporting the well-being of patients and employees.

Sustainable Products & Innovation

• Environmentally friendly medical equipment (e.g., lower-power MRI machines, LED lights)

Awards & Recognition

• Award from the Governor of DKI Jakarta
• BPJS Employment Award
• Great Eastern’s Best Network Partner Award
• Indonesia Wellness & Health Tourism Hospital Destination of the Year
• Appreciation Award from Danpac Pharma
• Paritrana Award (Mayapada Hospital Jakarta Selatan)
• Recognition from the Governor of DKI Jakarta for Investment Realization (Mayapada Hospital Kuningan)
• Recognition from the Mayor of Bogor for accelerating ODF status (Mayapada Hospital Bogor)