Gap Inc.
Climate Impact & Sustainability Data (2004, 2016, 2020-02-01 to 2021-01-31)
Reporting Period: 2004
Environmental Metrics
Total Energy Consumption:31.56 kWh/ft2 per year (average store energy consumption)
Waste Generated:38,000 tons/year (cardboard and paper recycled)
ESG Focus Areas
- Labor Standards
- Employee Well-being
- Community Involvement
- Environment, Health and Safety
Environmental Achievements
- Reduced average store energy consumption by 2.4% from 2003 to 31.56 kWh/ft2
- Reused more than 10 million cardboard boxes and recycled 38,000 tons of cardboard and paper
- Reduced employee injury rate by 9% to 4.43 injuries per 200,000 hours worked
Social Achievements
- Launched Project Swabhiman in Delhi, India, providing shelter, support services, and job training to women victims of domestic violence
- Increased employee volunteer hours from 21,965 to 72,937
- Donated $2.3 million for South Asia tsunami relief efforts
- Introduced a mandatory ethics course for employees
- Launched a program to help employees maximize benefits
Governance Achievements
- Introduced a required training program called “Principles of Integrity” to help employees understand the Code of Business Conduct
- Established a 24-hour confidential hotline for reporting violations of the Code of Business Conduct
Climate Goals & Targets
Long-term Goals:
- Help develop standardized indicators for monitoring and reporting in the apparel and footwear industry
- Influence expansion of programs that lead to sustainable improvements in factory working conditions
- Improve ability to bring issues to the surface through strengthening of stakeholder engagement at the local level
Medium-term Goals:
- Integrate compliance performance metrics into sourcing scorecard
- Develop formal internal training to address purchasing practices issues
- Explore options for a more systematic training program for garment manufacturers and factories
Short-term Goals:
- Review COVC to address deficiencies and increase alignment with other codes
- Review monitoring protocol for more efficient and effective use of compliance resources
- Develop a new data collection system
Environmental Challenges
- Complex and varied root causes of poor working conditions in garment factories (e.g., poor management skills, outdated operations, inefficient purchasing practices, economic underdevelopment, lack of law enforcement)
- Difficulties in enforcing the Code of Vendor Conduct (COVC) due to the fragmented nature of the garment industry and intense competition
- Regional variations in monitoring data due to differences in sourcing base, VCO approaches, and political, economic, and social contexts
- Difficulties in comparing factory performance over time due to lack of standardized monitoring protocols and training
- Challenges in protecting the rights of homeworkers
- Consequences of post-quota consolidation for countries relying on the garment industry
Mitigation Strategies
- Migrating toward a more collaborative, integrated approach involving government, civil society, trade unions, and the commercial sector
- Improving supply chain operations and embedding labor standards directly into business practices
- Developing a formal tool to factor in a garment manufacturer’s compliance record when placing orders
- Working to reduce inefficient purchasing practices such as rush orders and last-minute changes
- Partnering with stakeholders to address systemic problems
- Participating in multi-stakeholder initiatives (MSIs) to develop a uniform code of conduct and consistent enforcement methods
- Working to mitigate the economic consequences of post-quota consolidation through the MFA Forum
- Participating in ETI’s working group to address the challenges of protecting homeworkers
- Increasing transparency around business practices, goals, and challenges
Supply Chain Management
Supplier Audits: Approximately 6,750 inspections in 2,672 garment factories
Responsible Procurement
- Code of Vendor Conduct (COVC)
- Factory approval process
- Integrated sourcing scorecard
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, UN Global Compact
Awards & Recognition
- Honored by the National Association for Female Executives as one of the “Top 30 Companies for Executive Women”
Reporting Period: 2016
Environmental Metrics
ESG Focus Areas
- Human Rights
- Labor Standards
- Supply Chain Transparency
Social Achievements
- Decreased share of red-rated factories from 18.47% to 16% between 2014 and 2016.
- Resolved 88% of critical issues and 84% of non-critical issues at low-performing factories.
- Conducted approximately 100 Workforce Engagement assessments in partnership with Verité, covering facilities in Bangladesh, China, Guatemala, India, and Vietnam.
- Partnered with The World Bank on a project emphasizing job readiness training and employment placement for Syrian refugees in Jordan.
- Partnered with the Ethical Trade Initiative and other brands to address challenges associated with the integration of refugee and migrant workers from Syria in Turkey.
- Initiated a meeting resulting in the formation of the Tirupur Stakeholders Forum (TSF) to address unacceptable employment practices in Tamil Nadu, India.
- Helped develop the ETI Tamil Nadu Multi-Stakeholder Program (TNMS) to address exploitative labor practices in southern India.
Governance Achievements
- Three members of Gap Inc.’s Board of Directors sit on the Governance and Sustainability Committee.
Climate Goals & Targets
Short-term Goals:
- All strategic suppliers to be rated yellow or green by 2020.
Environmental Challenges
- Unauthorized subcontracting (UAS) posing risks to fair labor practices.
- Risks faced by refugee workers.
- Forced labor in the garment industry, particularly in Tamil Nadu, India and Myanmar.
- Forced labor in Uzbekistan's cotton industry.
- Difficulty in detecting issues in the supply chain.
Mitigation Strategies
- Strengthened Foreign Contract Worker requirements in 2015.
- Added a requirement for vendors to conduct due diligence and regular assessments of employment agencies.
- Conducting worker trainings and participating in multi-stakeholder initiatives.
- Partnering with governments and NGOs to identify high-risk areas.
- Taking extra precautionary measures in high-risk UAS countries.
- Collaborating with stakeholders to address forced labor deeper in the supply chain (e.g., Tamil Nadu, India; Myanmar).
- Signing the Cotton Pledge to avoid Uzbek cotton.
- Engaging Verité to review policies for ensuring foreign contract workers are not exploited.
Supply Chain Management
Responsible Procurement
- Vendor Compliance Agreement (VCA)
- Code of Vendor Conduct (COVC)
- Foreign Contract Worker (FCW) Requirements
- No fees policy for Foreign Contract Workers
- Due diligence on employment agencies
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: California Transparency in Supply Chains Act, UK Modern Slavery Act 2015, UN Universal Declaration of Human Rights, ILO Core Conventions
Reporting Period: 2020-02-01 to 2021-01-31
Environmental Metrics
Total Carbon Emissions:240,724 tCO2e/year
Scope 1 Emissions:25,352 tCO2e/year
Scope 2 Emissions:215,372 tCO2e/year (market-based)
Scope 3 Emissions:5,408,993 tCO2e/year
Renewable Energy Share:16%
Total Energy Consumption:926,301 MWh/year
ESG Focus Areas
- Climate Change
Environmental Achievements
- Reduced absolute Scope 1 and 2 GHG emissions by 50% compared to 2015 levels by 2020.
- Achieved 16% renewable energy share by 2021 (towards 100% by 2030 goal).
Social Achievements
- Launched GENERATION GOOD campaign to educate customers about climate change impacts of products.
- Expanded use of Higg FEM to collect data from 89% of cut and sew manufacturers and 80% of strategic fabric mills and dyehouses in 2020.
Governance Achievements
- Board-level oversight of climate-related issues through the Governance and Sustainability Committee.
- Incentives provided for management of climate-related issues through annual performance bonus plans and the Exceed Award.
Climate Goals & Targets
Long-term Goals:
- Carbon neutrality by 2050.
Medium-term Goals:
- Reduce absolute Scope 1 and 2 GHG emissions by 90% by 2030.
- Reduce Scope 3 GHG emissions from purchased goods and services by 30% by 2030.
- Increase recycled polyester in the fashion industry from 14% to 45% by 2025.
Short-term Goals:
- Source 100% sustainable cotton across all brands by 2025.
Environmental Challenges
- Increased indirect costs due to enhanced emissions-reporting obligations (e.g., CA AB 802).
- Increased direct costs due to chronic physical climate-related events (e.g., droughts affecting cotton production).
- Decreased revenues due to acute physical climate-related events (e.g., hurricanes causing store closures).
Mitigation Strategies
- Developing an Energy Management System (EMS) and assigning a dedicated team member to monitor climate-related regulations.
- Shifting to more sustainable fibers (recycled polyester, recycled nylon, organic cotton, BCI cotton) to mitigate cotton-related sourcing risks.
- Purchasing insurance and maintaining business continuity plans to manage the cost of extreme weather events.
Supply Chain Management
Supplier Audits: 100% of Tier 1 suppliers and strategic Tier 2 suppliers annually using Higg FEM.
Responsible Procurement
- Higg Index FEM
- Supplier scorecards incorporating environmental performance evaluation
- Code of Vendor Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events (floods, droughts, hurricanes)
- Changes in precipitation patterns
Transition Risks
- Increased emissions-reporting obligations
- Emerging climate change regulations
Opportunities
- Reduced direct costs through renewable energy investments
- Reduced indirect costs through improved resource efficiency with suppliers
- Increased revenues through access to new markets with sustainable products
Reporting Standards
Frameworks Used: Greenhouse Gas Protocol, SBTi
Certifications: ISO 14064-3
Third-party Assurance: Third-party verification/assurance underway
Sustainable Products & Innovation
- GENERATION GOOD clothing line