KakaoBank Corp.
Climate Impact & Sustainability Data (2021)
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:2956.50 tCO2e/year
Scope 1 Emissions:N/A
Scope 2 Emissions:2956.50 tCO2e/year
Total Energy Consumption:61,781,386 MJ/year
Water Consumption:1665 m3/year
Carbon Intensity:0.0028 tCO2eq/KRW 1 million (2021)
ESG Focus Areas
- Extending Access
- Protecting the Environment
- Expanding Social Responsibilities
- Increasing Transparency
Environmental Achievements
- Reduced carbon emissions from 1,256 tCO2eq to 179 tCO2eq through server virtualization (equivalent to planting 100,000 trees annually)
- Implemented paperless services, reducing paper consumption
- Launched the Cardless Project to reduce plastic card issuance
Social Achievements
- Launched KakaoBank mini, attracting over 1 million customers in one year
- Provided KRW 272.8 billion in customer benefits (ATM fee exemptions, waived prepayment penalties)
- Launched Dormant Account and Insurance Benefits Finder service, returning KRW 20.5 billion to customers
Governance Achievements
- Established an ESG Committee under the Board of Directors
- Established an ESG Team reporting directly to the CEO
- Implemented provisions to restrict the sale of directors' stocks
Climate Goals & Targets
Long-term Goals:
- Establishing environmental impact assessment systems; Environmental accounting and internal carbon pricing to manage environmental costs; Scope 3 greenhouse gases management; Increasing use of new and renewable energy; Establishing foundations for green bonds issuance
Medium-term Goals:
- Establishing environmental management organizations and systems; Management systems for environmental risks including climate change; Scope 1 and 2 greenhouse gases management
Short-term Goals:
- Establishing company-wide environmental management policies; Establishing green procurement guidelines
Environmental Challenges
- Growing environmental footprint due to increasing data volume
- Rising threats against convenient mobile finance (voice phishing, fraud)
- Maintaining stable service operations while expanding as a platform
Mitigation Strategies
- Implemented Green IT policy with server virtualization
- Established a Financial Technology Lab for R&D in new electronic financial transaction technologies
- Implemented voice phishing prevention system and fraud prevention model in C2C transactions
Supply Chain Management
Responsible Procurement
- Green procurement practices required of contractors
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards (Core Option)
Certifications: OpenChain project compliance certification (ISO/IEC 5230:2020)
Third-party Assurance: Korean Standards Association (KSA)
Sustainable Products & Innovation
- KakaoBank mini
Awards & Recognition
- eDaily Special Award, Korean Consumer Awards (2021, 2022)
- Newsis National Assembly Environment and Labor Committee Award (2022)
- AsiaMoney Named Asiass best bank (2021)
- Citation for Merit in Job Creation (2020)
- Financial Services Commission Chairman’s Citation (2020)
- Best Korean Job Creator (2019)