Climate Change Data

Environmental Metrics

ESG Focus Areas

• Accessibility

Social Achievements

• Updated guidelines to improve accessibility for blind and visually impaired readers, including support for screen readers and refreshable braille displays where supported by the device or reading application.

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Climate change
• Renewable energy
• Sustainable transportation
• Responsible employment
• Supply chain practices
• Human rights
• Worker safety and well-being
• Fair and inclusive workplaces
• Waste reduction
• Recycling
• Circular economy
• COVID-19 response
• Community support

Environmental Achievements

• Reached 65% renewable energy across our business in 2020, becoming the world’s largest corporate purchaser of renewable energy.
• Delivered more than 20 million packages to customers in electric delivery vehicles across North America and Europe in 2020.
• Reduced the weight of outbound packaging by over 36% and eliminated more than 1 million tons of packaging material since 2015.

Social Achievements

• Offered an average starting pay of over $17 per hour in our fulfillment and logistics network, along with industry-leading benefits for full-time employees.
• Met goals in 2020 to double the representation of Black directors and vice presidents.
• Launched the $2 billion Housing Equity Fund to preserve and create more than 20,000 affordable homes in the U.S.
• Donated more than 25 million products to global charity partners in 2020.

Governance Achievements

• Co-founded The Climate Pledge, a commitment to achieve net-zero carbon emissions across our business by 2040.
• Launched The Climate Pledge Fund, a $2 billion investment program to support the development of sustainable and decarbonizing technologies and services.

Climate Goals & Targets

Environmental Challenges

• Increased absolute carbon emissions (19%) due to business growth and increased customer demand during the COVID-19 pandemic.
• Challenges in enforcing working hour and rest requirements, low or unequal wages, and absence of effective grievance mechanisms for workers in the supply chain.
• Difficulties in tracing raw materials in the supply chain, particularly plastics and synthetics.

Mitigation Strategies

• Significant progress in reducing carbon intensity (16%) through investments in renewable energy and operational efficiency enhancements.
• Investments in capacity building programs for suppliers focusing on safe workplaces, freely chosen employment, gender equity, fair wages, and environmental protection.
• Conducting a human rights impact assessment (HRIA) to identify and address human rights risks in the Amazon devices supply chain.
• Expanding use of recycled water for data center cooling and implementing on-site modular water treatment systems.

Supply Chain Management

Supplier Audits: 4,708 assessments in 2020

Responsible Procurement

• Supply Chain Standards
• Supplier Code of Conduct
• Regular audits
• Corrective action plans
• Capacity building programs

Climate-Related Risks & Opportunities

Physical Risks

• Flooding
• Extreme weather events
• Droughts
• Increased thermal stress
• Rising costs for data center cooling

Transition Risks

• Increasing regulations
• Evolving public preference
• Increased operating costs

Opportunities

• Renewable energy
• Sustainable transportation
• Energy efficiency in buildings
• Water stewardship
• Sustainable packaging
• Sustainable products
• Recycling
• Climate Pledge Fund

Reporting Standards

Frameworks Used: SASB, TCFD, UN Guiding Principles on Business and Human Rights

Third-party Assurance: Apex

UN Sustainable Development Goals

• Goal 7 (Affordable and clean energy)
• Goal 8 (Decent work and economic growth)
• Goal 9 (Industry, innovation, and infrastructure)
• Goal 11 (Sustainable cities and communities)
• Goal 12 (Responsible consumption and production)
• Goal 13 (Climate action)

Amazon's sustainability initiatives contribute to these goals through renewable energy investments, responsible supply chain practices, sustainable product development, community engagement, and climate action.

Sustainable Products & Innovation

• Climate Pledge Friendly products
• Compact by Design products
• Amazon devices with recycled materials

Awards & Recognition

• American Foundation for the Blind Helen Keller Achievement Award

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity, Equity, and Inclusion
• Supply Chain Responsibility
• Employee Well-being
• Community Investment

Environmental Achievements

• Reached 85% renewable energy across Amazon’s business in 2021
• More than 100 million packages delivered using zero-emission vehicles globally in 2021
• Reduced per-shipment packaging weight by 38% since 2015 and eliminated over 1.5 million tons of packaging
• More than 370 million Climate Pledge Friendly units shipped to Amazon customers in 2021

Social Achievements

• Increased the number of Black directors and vice presidents by almost 70% in 2021
• Helped more than 70,000 Amazon employees learn new skills and advance their careers as part of our Upskilling 2025 pledge
• Enabled thousands of hourly employees in 14 countries to earn certificates and degrees through Amazon Career Choice
• Expanded travel reimbursements for employees in the U.S. to cover treatment for non-life-threatening medical issues, including elective abortion and infertility
• Invested more than $2 billion from the Amazon Housing Equity Fund, preserving or creating 8,000 affordable units to house more than 18,000 people

Governance Achievements

• Added two new Leadership Principles: Strive to be Earth’s Best Employer and Success and Scale Bring Broad Responsibility
• 45.5% female representation on Amazon’s Board of Directors as of 2021
• Launched the Black Business Accelerator, a $150 million initiative to help build sustainable equity and growth for Black-owned businesses

Climate Goals & Targets

Environmental Challenges

• Powering operations with 100% renewable energy
• Developing more-sustainable transportation infrastructure
• Constructing more-sustainable buildings
• Decarbonizing the supply chain
• Reducing absolute carbon emissions while growing rapidly
• Addressing human rights risks in the supply chain

Mitigation Strategies

• Investing in renewable energy projects globally (world's largest corporate purchaser)
• Ordering 100,000+ electric vehicles
• Investing in sustainable building materials and construction techniques
• Implementing various waste reduction and recycling programs
• Conducting supplier assessments and audits to address human rights risks
• Investing in technology and partnerships to improve supply chain transparency and worker well-being
• Implementing programs to improve employee safety and well-being

Supply Chain Management

Supplier Audits: 5,952 assessments in 2021

Responsible Procurement

• Supply Chain Standards
• Supplier assessments and audits
• Worker voice mechanisms
• Partnerships with organizations promoting responsible labor practices

Climate-Related Risks & Opportunities

Physical Risks

• Flooding
• Extreme weather events
• Droughts
• Rising temperatures
• Decreased water availability

Transition Risks

• Increasing regulations
• Evolving public preferences
• Changes in market demand

Opportunities

• The Climate Pledge
• The Climate Pledge Fund
• Nature-based solutions
• Renewable energy
• Sustainable buildings
• Sustainable transportation
• Waste reduction and recycling
• Sustainable products

Reporting Standards

Frameworks Used: SASB, TCFD, UNGP

Sustainable Products & Innovation

• Amazon Aware
• Climate Pledge Friendly products

Awards & Recognition

• Green Cross for Safety Innovation Award
• Technology Ireland CSR Award
• Special Commendation Award from the Federation of Indian Chambers of Commerce & Industry

Environmental Metrics

ESG Focus Areas

• Climate Change
• Renewable Energy
• Packaging and Waste Reduction
• Water Stewardship
• Human Rights
• Responsible Supply Chain
• Product Sustainability
• Employee Experience
• Health and Safety
• Diversity, Equity, and Inclusion
• Supplier Diversity
• Community Impact
• Affordable Housing

Environmental Achievements

• 7% decrease in carbon intensity
• 0.4% reduction in absolute carbon emissions (despite 9% net sales growth)
• 90% renewable electricity consumed across operations
• 401 global renewable energy projects announced (20 GW capacity)
• 41% reduction in per-shipment packaging weight since 2015 (over 2 million tons avoided)
• 11% of packages shipped in original packaging globally
• 2.4 billion liters of water expected to be replenished per year through restoration projects

Social Achievements

• 39% increase in Black executives since 2021
• 32% increase in Latino/a/x executives since 2021
• 66% increase in women executives in STEM since 2021
• ~10 billion invested in employee benefits in the U.S.
• 1 billion invested in increased wages for U.S. front-line workers
• 24% improvement in global Recordable Incident Rate since 2019
• 53% improvement in global Lost Time Incident Rate since 2019
• 60,000 new participants in Career Choice program
• 3.2 million students reached globally through Amazon Future Engineer
• 3.3 billion spent with 375 certified diverse suppliers
• 1.6 billion invested to preserve or create affordable homes

Governance Achievements

• Updated Supply Chain Standards
• Published human rights impact assessment (Twitch)
• 100/100 score on Human Rights Campaign’s Corporate Equality Index
• 100% score on the Disability Equality Index

Climate Goals & Targets

Environmental Challenges

• Decarbonizing hard-to-abate emissions (airfreight, cargo shipping)
• Scaling low-carbon technologies
• Reducing Scope 3 emissions from supply chain
• Addressing water scarcity globally
• Ensuring fair wages and working conditions in supply chain
• Combating forced labor and human trafficking

Mitigation Strategies

• Investment in breakthrough technologies (Climate Pledge Fund)
• Collaboration with industry coalitions (coZEV, SABA)
• Supplier engagement and data reporting requirements
• Investment in water efficiency and replenishment projects
• Updated Supply Chain Standards
• Partnerships with organizations to address human rights issues
• Worker Voice program

Supply Chain Management

Supplier Audits: 5,592 supplier assessments in 2022

Responsible Procurement

• Supply Chain Standards (updated in 2022)
• Supplier assessments
• Worker Voice program
• Partnerships with organizations promoting responsible sourcing

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events
• Droughts

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products and services
• Investment in renewable energy

Reporting Standards

Frameworks Used: SASB, UN SDGs, TCFD, UNGPs, GRI

Sustainable Products & Innovation

• Amazon Private Brands products
• Climate Pledge Friendly products
• Energy-efficient devices

Awards & Recognition

• LinkedIn’s Most Desired Place to Work
• Fortune’s Most Admired Companies
• Forbes’ World’s Best Employers
• Disability:IN Best Places to Work
• Human Rights Campaign Best Places to Work

Environmental Metrics

ESG Focus Areas

• Climate Change
• Supply Chain Responsibility
• Employee Well-being
• Diversity & Inclusion
• Community Impact
• Responsible Sourcing
• Waste Reduction
• Human Rights

Environmental Achievements

• 3% reduction in absolute carbon emissions
• 100% of electricity consumed by Amazon matched with renewable energy sources
• 12% of packages globally shipped without additional Amazon packaging
• 9% decrease in average single-use plastic packaging weight per shipment
• 75% reduction in food waste intensity in Europe operations and 28% in U.S. operations

Social Achievements

• 358K+ U.S. employees upskilled
• 100K+ U.S. military veterans and military spouses hired
• ~16K affordable homes created or preserved
• $32M+ in AWS cloud computing credits distributed to promote health equity
• 76K Amazon employees participated in Global Month of Volunteering

Governance Achievements

• Launched Amazon Sustainability Exchange
• Achieved 90% recyclable device packaging for products launched in 2023
• Expanded supplier diversity initiatives to 7 new countries

Climate Goals & Targets

Environmental Challenges

• Scope 1 emissions increased due to increased Amazon Logistics deliveries and business growth
• Scope 3 emissions from indirect sources remain significant
• Decarbonizing hard-to-abate sectors like aviation and shipping
• Supply chain disruptions
• Water scarcity in certain regions

Mitigation Strategies

• Investing in carbon abatement projects and renewable energy
• Improving transportation routing and fleet efficiency
• Scaling use of EVs and micromobility solutions
• Engaging suppliers to reduce emissions
• Investing in water replenishment projects and improving water use effectiveness

Supply Chain Management

Supplier Audits: 3,011 assessments of suppliers of Amazon-branded products

Responsible Procurement

• Supply Chain Standards
• Supplier training programs
• Grievance mechanisms
• Remediation plans

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products and services
• Investment in renewable energy

Reporting Standards

Frameworks Used: SASB, SDGs, TCFD, UNGPRF

Certifications: LEED, Zero Carbon Certification (ZCC), UL’s Zero Waste to Landfill

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 8 (Decent Work and Economic Growth)
• Goal 12 (Responsible Consumption and Production)
• Goal 13 (Climate Action)

Initiatives contribute to these goals through renewable energy investments, job creation, sustainable product development, and emissions reduction efforts.

Sustainable Products & Innovation

• Amazon Devices with recycled materials
• Amazon Private Brands with sustainable sourcing

Awards & Recognition

• National Infertility Association’s Award for Access
• BNSF Railway Sustainability Award
• Various awards for Supplier Diversity initiatives