Climate Change Data

Environmental Metrics

ESG Focus Areas

• Community Support
• Employee Well-being
• Environmental Sustainability
• Ethical Business Practices

Environmental Achievements

• Reduced carbon footprint by 28,500 pounds by posting the Company Report online instead of printing and distributing it.
• Moved to almost paperless operations (contracts and records).

Social Achievements

• No employee layoffs despite a loss in 2008.
• Increased combined direct community support payments from Redwoods and the Foundation to $745,000 compared with $539,000 in 2007.
• Deaths by drowning in the Y Movement are down over 75% since 2002.
• Incidents of abuse per YMCA Redwoods insureds have dropped by 41% since 2004.
• Less than 4% of Ys and Js using 12 & 15 passenger vans.
• Launched a workers’ compensation product for YMCAs, becoming the largest workers’ compensation insurer in the Y Movement by year-end.
• Employee volunteer hours increased from 3,116 in 2007 to 3,386 in 2008.
• Community Service Leave program had a 96% employee participation rate.

Governance Achievements

• Maintained transparency with employees regarding the company's financial situation.
• Established a whistle-blowing policy using EthicsPoint.

Climate Goals & Targets

Environmental Challenges

• First-ever operating loss in company history ($112,085).
• Highly competitive market conditions with lower insurance rates.
• Near-collapse of main insuring partner (AIG).
• Loss of 7.5% of YMCA customers (92.5% retention).

Mitigation Strategies

• Maintained full funding of customer, community, and employee obligations.
• Implemented cost-saving strategies.
• Initiated a business process study to identify future systems needs.
• Developed and launched a workers' compensation product.
• Established an international team in China to handle data input functions.
• Focused on reducing injuries at Ys and Js to reduce loss dollars.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Efforts to use local, independent caterers and restaurants.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: B Lab's B Survey and B Ratings System

Certifications: GreenPlus program

Third-party Assurance: Johnson Lambert & Co. (Financial Statements)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• 2008 Top Small Workplaces award (Wall Street Journal and Winning Workplaces)
• 2008 Corporate Spirit Award (United Way of North Carolina)

Environmental Metrics

ESG Focus Areas

• Community Safety
• Social Equity
• Sustainable Business Practices

Social Achievements

• Developed a predictive analytics tool to more accurately forecast losses and redesign pricing model, resulting in a 3% median increase on package insurance for most customers.
• Launched a comprehensive behavior management training based on a proactive, preventive approach.
• Developed a child sexual abuse prevention training for child-serving volunteers and made it available to all community organizations.
• Supported the World’s Largest Swim Lesson, increasing participation to 603 locations in 27 countries.
• Supported grantee organizations in removing barriers for participation in swim lessons (providing swimsuits and towels).

Climate Goals & Targets

Environmental Challenges

• Rising costs in the markets insured due to societal intolerance of abuse and increased claims.
• Growing mistrust of institutions leading to increased accountability for organizations.
• Tightening labor market making it difficult to hire and retain staff responsible for implementing safety efforts.
• Need to balance sustainable profitability with fair pricing for customers.

Mitigation Strategies

• Developed a predictive analytics tool and redesigned pricing model to prioritize adequacy and sustainability of each customer’s price.
• Provided long lead times and a transparent process for customers to shop around.
• Worked with customers to find ways to continue supporting community organizations even if they leave Redwoods.
• Improved consulting engagement model, Workers’ Compensation program, underwriting systems, and crisis management.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Social
• Governance
• Environmental

Environmental Achievements

• Purchased renewable energy to cover energy consumption of offices and work-from-home employees.
• Commitment to Net Zero emissions by 2030.

Social Achievements

• Continued focus on anti-racism work, both internally and through the movements served.
• Pilot effort to help customer organizations install solar power.

Governance Achievements

• Recertified as a B Corp with a three-point increase in score.
• Revisiting third-party social audit process to ensure it accurately captures the shift in approach.

Climate Goals & Targets

Environmental Challenges

• Rising insurance costs due to societal trends and increased risk.
• Workforce shortages and burnout.
• Financial constraints and outdated business approaches in the organizations served.
• Politicization of equity and social justice discussions.
• Increasingly catastrophic weather events.

Mitigation Strategies

• Scaling across distance through telepresence to streamline visits and reduce costs.
• Revising pricing models to accurately reflect customers' real-world risks.
• Developing new ways to serve from a distance and cover risk.
• Addressing underlying causes of challenges, including structural racism and inequality.
• Commitment to addressing the climate crisis through Net Zero emissions by 2030.

Supply Chain Management

Climate-Related Risks & Opportunities

Physical Risks

• Severe weather events (wildfires, hurricanes, flooding, drought)

Reporting Standards

Frameworks Used: B Corp

Environmental Metrics

ESG Focus Areas

• Safety
• Community Engagement
• Environmental Sustainability
• Governance

Environmental Achievements

• Reduced office-based emissions by more than 90% in 2023 due to a move to a smaller office space.

Social Achievements

• Launched an open-access online training platform for safety training.
• Provided backbone support for a townhall event on gun violence for YMCA CEOs.
• More than 1400 hours of staff volunteer time for community-based non-profits.

Governance Achievements

• Continued to operate as a B Corp, undergoing recertification in 2023.

Climate Goals & Targets

Environmental Challenges

• Rising cost of claims and nuclear verdicts.
• Inadequate execution of safety policies by some organizations.
• Increased risk of extreme weather events impacting property.
• Difficulty measuring the impact of preventing harm (drowning, abuse).

Mitigation Strategies

• Reduced average excess insurance limits to mitigate nuclear verdicts.
• Implemented a moratorium on new property coverage in high-risk areas.
• Increased selectivity in choosing clients.
• Developing a robust system for recording and reporting metrics related to harm prevention.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: B Corp

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed