E.SUN Financial Holding Company
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate Change
- Environmental Sustainability
- Social Responsibility
- Corporate Governance
Environmental Achievements
- Completed first green electricity transfer in 2021
- Achieved 100% green building certification for domestic headquarters by 2027 (target)
- 100% green electricity usage for domestic and overseas branches by 2040 (target)
- Became the first financial institution in Taiwan and second in Asia to pass carbon reduction target review by SBTi
Social Achievements
- Continued support for "Yushan Cup National Youth Baseball Championship"
- Established "Yushan Academic Award"
- Construction of 168 Yushan Libraries by June 2022
Governance Achievements
- Consistently ranked among the top 5% of listed companies in corporate governance assessments for 16 consecutive years
- Received "Excellent" award in corporate governance assessment by the Corporate Governance Association
- Sustainability report aligned with GRI Standards 2021 and TCFD guidelines
Climate Goals & Targets
Long-term Goals:
- Achieve net-zero emissions by 2050 (target)
Medium-term Goals:
- Achieve net-zero emissions by 2050 (target)
Short-term Goals:
- Reduce carbon emissions by at least 1.57 million tons by 2025 (target)
Environmental Challenges
- Climate change and its impact on businesses
- Challenges in low-carbon transformation
Mitigation Strategies
- Collaboration with government and other businesses to accelerate low-carbon transformation
- Support for SMEs during the transition
- Investment in R&D of hydrogen, geothermal, ocean, and biomass energy
Supply Chain Management
Responsible Procurement
- Encouraging suppliers to reduce emissions
Climate-Related Risks & Opportunities
Physical Risks
- Climate change
Transition Risks
- Low-carbon transformation challenges
Opportunities
- Development of renewable energy technologies
Reporting Standards
Frameworks Used: GRI, TCFD, SBTi
Certifications: ISO 14046, ISO 46001, LEED Gold
UN Sustainable Development Goals
- UN SDGs
The initiatives contribute to the UN SDGs.
Reporting Period: 2023
Environmental Metrics
Renewable Energy Share:28%
ESG Focus Areas
- Risk Management
- Talent Cultivation and Development
- Climate Change Response
- Financial Technology and Innovation
- Green Finance
- Customer Experience and Fair Treatment
- Corporate Governance
- Code of Conduct and Ethics
- Talent Attraction and Retention
- Compliance with Laws and Regulations
- Information Security and Personal Data Protection
- Inclusive Finance
Environmental Achievements
- Based on 2020 as the baseline year, total carbon emissions decreased by 12.6%; based on 2016 as the baseline year, water consumption per unit of revenue decreased by 15.6%; waste per unit of revenue decreased by 38.9%
- Domestic sites achieved a 28% renewable energy usage ratio.
Social Achievements
- Average training hours per employee: 64.18 hours.
- 43% of domestic employees obtained digital literacy-related learning certifications (a total of 2,696 people).
- Employee engagement maintained above 88.1%
- Talent retention rate maintained above 89%
- Percentage of female managers maintained at 41.5% or above
- Increased the number of small business loan appropriations by 4,148.
- Increased the number of appropriations of new ventures, local revitalization, social enterprises, and youth entrepreneurship activation funds by 1,599.
- Installed 155 visually impaired voice ATMs, with at least one in each branch, totaling 254 ATMs deployed.
Governance Achievements
- Received the Financial Supervisory Commission's Fair Treatment of Customers Award.
- Ranked in the top 25% in the Financial Supervisory Commission's fair treatment of customers assessment.
- In accordance with the newly revised "Corporate Governance Best Practice Principles", regulated the control measures for stock transactions during the closed period and established a post-event verification and confirmation mechanism.
- Implemented the re-election of directors and the handling of the first-term training for new directors.
- Commissioned an external independent professional institution to carry out the "Board Performance Evaluation" operation.
- The number of successful cybersecurity incidents caused by successful hacking is 0.
Climate Goals & Targets
Long-term Goals:
- Based on 2020 as the baseline year, total carbon emissions decreased by 42%; based on 2016 as the baseline year, water consumption per unit of revenue decreased by 31.1%; waste per unit of revenue decreased by 77.8%
- Domestic sites achieve 100% renewable energy usage ratio.
- Green credit balance 130 billion NTD
- Sustainable development bond investment balance 42 billion NTD
- Percentage of active customers on digital channels (of overall active customers) 65%
- Digital applications as a proportion of total (including deposits, credit cards, loans, and funds) 75%
- Maintain a satisfaction rate of over 90% across all channels.
- Maintain an NPS of 60% or higher for each channel.
- Increase the number of small business loan appropriation by 6,000.
- Increase the number of appropriation of new ventures, local revitalization, social enterprises, and youth entrepreneurship activation funds, etc., by 1,800.
- Complete 40 branches to Grade A and 97 branches to Grade B
Medium-term Goals:
- Based on 2020 as the baseline year, total carbon emissions decreased by 16.8%; based on 2016 as the baseline year, water consumption per unit of revenue decreased by 17.7%; waste per unit of revenue decreased by 44.6%
- Domestic sites achieve 30% renewable energy usage ratio.
Short-term Goals:
- Based on 2020 as the baseline year, total carbon emissions decreased by 18.5%; based on 2016 as the baseline year, water consumption per unit of revenue decreased by 32.6%; waste per unit of revenue decreased by 42%
- Domestic sites achieve 30% renewable energy usage ratio.
Environmental Challenges
- Physical risks of climate change and transition risks may impact E.SUN's investment and business operations.
- The financial industry faces higher risks of money laundering and terrorism financing.
- Limited financing for small businesses with annual revenue below 50 million.
Mitigation Strategies
- Established an assessment mechanism and appropriate risk management measures to enhance management and response capabilities, including educational training and alignment with international rating agency requirements.
- Implemented anti-money laundering and counter-terrorism financing mechanisms.
- Provided green credit and assisted enterprises in setting clear ESG development goals through sustainable linked loans to accelerate corporate transition.
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events such as typhoons or floods may result in operational disruptions and asset damages for E.SUN's business locations, leading to financial losses and impacting profitability.
Transition Risks
- Associated with carbon emission costs, if E.SUN fails to effectively manage the carbon emissions of its investment or loan portfolio, it may affect its reputation and market competitiveness.
Reporting Standards
Frameworks Used: GRI
Certifications: CDP, ISO 27701, ISO 22301, ISO 27001:2022, BS10012-2017
Awards & Recognition
- Financial Supervisory Commission's Fair Treatment of Customers Award