Climate Change Data

Environmental Metrics

ESG Focus Areas

• Community Investment
• Multicultural Affairs
• Environmental Sustainability
• Business Practices and Principles

Environmental Achievements

• Reduced energy use by 39% from 2007 benchmark year
• Reduced air miles flown by 48% and business miles driven by 35% from 2007 benchmark year
• 62% reduction in landfill waste from major offices (669 tons annually)
• 64% reduction in paper consumption since 2007

Social Achievements

• Raised approximately $4.2 million through the employee giving campaign, including the Voya Foundation’s match
• Launched a Women’s Network pilot program in New York office
• Supported various financial literacy programs for children and young adults (e.g., Voya-Girls Inc. Investment Challenge, Junior Achievement)
• Offered employees up to 40 hours of paid time off to volunteer in the community

Governance Achievements

• Reaffirmed commitment to corporate values (Customer Passion, Doing the Right Thing, Being the We, Winning Spirit, Caring)
• Received a perfect score on the Human Rights Campaign’s Corporate Equality Index for the ninth consecutive year
• Named one of the World’s Most Ethical Companies by Ethisphere in 2014 for practices in 2013

Climate Goals & Targets

Supply Chain Management

Responsible Procurement

• Procurement policies designed to consider diversity when developing relationships with business partners and suppliers

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Awards & Recognition

• World’s Most Ethical Companies (2014)

Environmental Metrics

ESG Focus Areas

• Community Investment
• Multicultural Affairs
• Environmental Sustainability
• Business Practices and Principles

Environmental Achievements

• Substantially reduced water, energy and paper use across nine major sites
• Millions fewer business miles flown and driven
• Purchased energy credits for 100% of electricity use
• Increased recycling and reduced waste

Social Achievements

• Launched Be Ready program to improve retirement readiness, with 94% of participants feeling better prepared and 98% finding the information valuable.
• Raised $4.6 million through Employee Giving Campaign
• Held inaugural National Day of Service, engaging almost half of Voya’s 6,500 employees resulting in thousands of volunteer hours.
• Supported various programs through Voya Foundation focusing on children's education and financial literacy.
• Employee volunteerism resulted in 39,540 hours of volunteer time and 51 employees received the President’s Volunteer Service Award.

Governance Achievements

• Named one of the World’s Most Ethical Companies®
• Achieved a 100 percent score on the Human Rights Campaign’s Corporate Equality Index

Climate Goals & Targets

Environmental Challenges

• Need to further improve environmental sustainability efforts
• Need to increase financial literacy among Americans

Mitigation Strategies

• Continued investment in renewable energy (purchasing renewable energy certificates)
• Implementation of various energy and water conservation programs
• Launch of Be Ready program to improve retirement readiness

Supply Chain Management

Responsible Procurement

• Enterprise-wide paper purchasing guideline stipulating a minimum of 30 percent recycled content
• Enterprise-wide paper purchasing guideline of FSC-certified paper

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Awards & Recognition

• Newsweek’s Green Rankings #78
• Environmental Protection Agency (EPA) Green Power Leadership Club 2008–2015
• Professional Recyclers of Pennsylvania, Pennsylvania Waste Watcher Award (2010, 2014)
• Chester County Green Business Award (Pennsylvania)
• World’s Most Ethical Companies®

Environmental Metrics

ESG Focus Areas

• Empowering Our People
• Serving Our Clients
• Investing in Communities
• Protecting the Environment

Environmental Achievements

• Total energy usage reduced by 39%
• Paper consumption reduced by 70%
• Landfill waste reduced by 62%
• Diverted nearly 6 million single-use cups from landfills
• Listed on Newsweek’s Green Rankings, moving from number 78 to 33

Social Achievements

• 44 percent of board members are female and diverse
• Provided 40 hours of paid volunteer time for full-time employees
• 10-point improvement in Organizational Health Index survey since 2012
• Voya employees volunteered over 5,000 hours mentoring students through Junior Achievement
• Employees raised just over $100,000 for the Our Lady of Mercy Academy Denise Higgins Scholarship and JDRF

Governance Achievements

• Fully implemented the Voya environmental and social risk (ESR) policy
• Increased investment to ensure transparency of products and services
• Maintained training of all employees on Code of Business Conduct and Ethics policy

Climate Goals & Targets

Environmental Challenges

• Fluctuations in energy use, waste, recycling and paper consumption due to factors like staff changes, occupied square footage, and in-house vs. contracted services.

Mitigation Strategies

• Emissions-reduction initiatives, resulting in a 51 percent reduction in overall facility energy use (excluding data centers).

Supply Chain Management

Responsible Procurement

• Collaboration with Procurement to assess the environmental performance of suppliers (commencing in 2017)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Sustainable Products & Innovation

• myOrangeMoney™ online retirement planning tool

Awards & Recognition

• Newsweek’s Green Rankings
• Bronze President’s Volunteer Service Award

Environmental Metrics

ESG Focus Areas

• Financial Resilience
• Environmental Sustainability
• Employee Empowerment
• Community Investment
• Ethical Business Practices

Environmental Achievements

• Reduced paper consumption by 15% from 2015 levels; 74% reduction from 2007 baseline.
• Reduced total waste by 50% from 2007 baseline.

Social Achievements

• Launched Voya Cares™ program to support people with special needs and caregivers.
• Launched phase one of Financial Wellness program for employees.
• 65% employee volunteer participation rate (vs. 31% US corporation average).
• 60% employee participation in annual Employee Giving Campaign, raising over $4.6 million.

Governance Achievements

• Named to the 2016 Dow Jones Sustainability Index.
• Formalized ESG integration within Investment Management business.
• Issued human and workplace rights statement.
• Implemented Environmental and Social Risk (ESR) policy.

Climate Goals & Targets

Environmental Challenges

• Increasing paper consumption in 2015 (prior to PrintLess campaign)
• Lack of financial preparedness among American youth.

Mitigation Strategies

• Launched PrintLess campaign to reduce paper consumption.
• Redesigned Voya Foundation strategy to focus on financial resilience through STEM education and financial literacy programs.

Supply Chain Management

Responsible Procurement

• Developed Environmental Procurement Policy
• Issued Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Third-party Assurance: Bureau Veritas North America, Inc.

Awards & Recognition

• 2016 Great Place to Work®
• One of the World’s Most Ethical Companies®
• One of Newsweek’s Top U.S. Green Companies

Environmental Metrics

ESG Focus Areas

• Diversity & Inclusion
• Financial Wellness
• ESG Investing
• Cybersecurity
• Environmental Sustainability

Environmental Achievements

• Energy reduction of 70%
• Waste reduction of 22%
• Paper use reduction of 30%
• 95% of electricity use offset
• 83% of waste recycled in operationally controlled offices
• 141% increase in disposable cups diverted from landfill since 2008

Social Achievements

• 95% of employee performance reviews completed
• 124,800 employee training hours
• 22% of employees are members of Employee Resource Groups
• 41,000+ hours of employee volunteer service
• $5.9 million in employee donations with foundation matching gifts
• Increased student interest in STEM careers by 51%
• Increased student financial literacy understanding by 55%
• 91% customer satisfaction for retirement business
• 1.5+ million retirement plan participants accessed myOrangeMoney
• myOrangeMoney users save 30% more than non-users

Governance Achievements

• 51% of directors are independent
• 50% of executive committee members are women
• Named one of the World’s Most Ethical Companies®

Climate Goals & Targets

Environmental Challenges

• Lack of financial future preparation among Americans
• Under-representation of people of color in financial services
• Cybersecurity threats
• Gap between talk and walk in ESG investing

Mitigation Strategies

• Developed Financial Wellness Experience to address financial stress
• Partnerships with nonprofits to increase diversity pipeline
• Robust cybersecurity strategy with employee training and third-party assessments
• Providing ESG investment solutions to meet client needs, including integration and impact investing

Supply Chain Management

Responsible Procurement

• Environmental Procurement Policy
• Sustainable print criteria policy (soy-based inks, FSC-certified paper, 30% post-consumer paper)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Third-party Assurance: Bureau Veritas North America (BVNA) - Limited External Assurance

Sustainable Products & Innovation

• myOrangeMoney

Awards & Recognition

• World’s Most Ethical Companies®

Environmental Metrics

ESG Focus Areas

• Climate change
• Diversity, Equity and Inclusion (DEI)
• Community
• Governance
• Human Capital
• Environmental Management

Environmental Achievements

• Reduced energy use by 70% since 2007 and emissions by over 77% through real estate portfolio management and energy-efficiency programs.
• 74% waste diverted from landfill.
• 53% water reduction since 2008.
• Purchased renewable energy certificates (RECs) for indirect emissions equal to 190% of electricity use (scope 2).

Social Achievements

• Established Diversity, Equity and Inclusion (DEI) Task Force.
• Launched Just Right Advantage™ Program to assist underrepresented groups.
• Launched Allyship Program with nearly 98% of employees completing ally training.
• Employees donated a company-wide annual record of $2.8 million in support of communities.

Governance Achievements

• 3 of 6 Standing Board Committees are Chaired by Women
• 8 of 9 directors are independent
• 4 of 8 independent directors are women
• Voya’s retirement plan offering achieved the highest rating of five stars in DALBAR’s ESG-Certified Retirement Plan initiative.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic and its impact on employees, clients, and communities.
• Instances of racial, social, and economic injustice.
• DOL proposed amendments to the “investment duties” regulation under ERISA that would make it more difficult for plan sponsors to consider ESG factors.

Mitigation Strategies

• Shifted nearly all employees to productive remote work arrangements.
• Launched COVID Relief Planning Assistant.
• Established DEI Task Force and launched Allyship Program.
• Partnered with external organizations to advocate for meaningful change.
• Urged the DOL to withdraw its proposal and leave prior guidance in place.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• EPEAT (Electronic Product Environmental Assessment Tool) Purchaser Award

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Regulatory changes, market shifts

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Certifications: EPEAT Purchaser Award, DALBAR’s ESG-Certified Retirement Plan (5 stars)

Third-party Assurance: Apex Companies, LLC (Limited assurance on Environmental Performance Data and GHG emissions)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• ESG-certified Retirement Plan
• Voya Claims 360

Awards & Recognition

• Ethisphere Institute’s World’s Most Ethical Companies® for eight consecutive years
• Bloomberg Gender Equality Index
• Disability Equality Index
• HRC Best Places to Work for LGBTQ
• Pensions & Investments Best Place to Work in Money Management

Environmental Metrics

ESG Focus Areas

• Diversity, Equity and Inclusion
• Employee Experience
• Ethical practices and principles
• Responsible products and solutions
• Employee volunteerism and giving
• Operational efficiency
• Climate change

Environmental Achievements

• 82% reduction in scope 1, 2, and 3 business operations CO2 consumption (compared to 2007 baseline)
• 77% of waste diverted and/or recycled
• 96% reduction in paper consumption
• 77% reduction in business air and rail travel
• 75% reduction in water consumption (compared to 2008 baseline)
• 114% of total electricity use offset through renewable energy certificates

Social Achievements

• Launched Personal Purpose Workshops, engaging over 2,100 employees
• Implemented a 12-week parental leave policy for both parents
• Introduced student loan repayment, increased tuition reimbursement, and direct billing programs to enhance financial well-being
• $5.5 million in employee giving donations and Foundation matched
• Supported over 120 small businesses through the Just Right Advantage program
• Disbursed more than $1 million in proactive insurance claims

Governance Achievements

• Recognized as one of the World’s Most Ethical Companies® for 10 consecutive years
• Received the 2022 Corporate Governance Award for Best Proxy Statement (mid-cap)
• 100% of Voya employees completed Code of Business Conduct and Ethics training
• Completed a review of several Board committees’ charters to clarify their responsibilities concerning ESG issues

Climate Goals & Targets

Environmental Challenges

• Overall GHG emissions increase in 2022 due to increased business travel post-pandemic
• Retirement savings gaps across various demographic factors

Mitigation Strategies

• Re-evaluating operating baseline post-pandemic to identify further opportunities to reduce environmental impact
• Implementing “pennies-per-dollar” framing of savings decisions to boost savings behavior among lower-income employees
• Addressing gaps in benefits for various subpopulations through broad enhancements and better personalization

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct
• Environmental Procurement Policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option, UN Global Compact, TCFD

Certifications: ISO/IEC 27001:2013 (Information Security Management System)

Third-party Assurance: Apex Companies, LLC

Awards & Recognition

• World’s Most Ethical Companies® (2014-2023)
• Bloomberg Gender-Equality Index (2017-2023)
• Forbes, America’s Best Employers for Diversity (2023)
• MSCI ESG Leaders Indexes (2015-2023)
• Great Place to Work® (2016-2022)
• Human Rights Campaign, Best Places to Work for LGBT Equality (2006-2022)
• Dow Jones Sustainability Index (2016-2022)
• Disability Equality Index (2018-2022)
• Fortune Best Workplaces in Financial Services & Insurance™ (2022)
• Pensions & Investments Best Places to Work in Money Management (2015-2022)
• S&P Global Sustainability Yearbook (2019, 2021-2022)
• JUST Capital 2022 America’s Most JUST Companies (2018-2022)
• DALBAR ESG Retirement Plan Certification (2021-2022)
• Mansfield Rule: Legal Department Edition Certification (2020-2022)
• Corporate Governance Awards Best Proxy Statement (mid-cap) (2022)

Environmental Metrics

ESG Focus Areas

• Employee Experience
• Diversity, Equity, and Inclusion
• Community Engagement
• Environmental Stewardship
• Corporate Governance
• Client Well-being

Environmental Achievements

• Reduced GHG emissions through operational efficiency and renewable energy credits, achieving net-zero Scope 1, 2, and 3 GHG emissions after offsets.
• Reduced more than 171,000 kilograms of carbon dioxide equivalents in 2023 through sustainable technology procurement.

Social Achievements

• 73% employee response rate in the Employee Sentiment Survey, with a strong Employee Net Promoter Score of 47.
• Launched the Leading with Purpose Award to recognize employees exemplifying Voya's purpose.
• Increased pay transparency by disclosing salary ranges.
• Welcomed 1,800+ employees from Voya India.
• Expanded parental leave policy to 12 weeks paid leave for both parents.
• Enhanced mental health support by covering out-of-network visits as in-network.
• Expanded disability inclusion resources and training.
• Disbursed more than $1 million in insurance claim payments through Voya Claims 360.
• Engaged more than 15,000 high school students in the National Personal Finance Challenge.
• Increased Supplier Diversity spend by 85% compared to 2022.

Governance Achievements

• Recognized on the World’s Most Ethical Companies® list for the 10th consecutive year.
• 100% of Voya employees completed Code of Business Conduct and Ethics training.
• Board of Directors comprised of 10 of 12 independent directors, with 50% of independent directors being women and 20% being people of color.

Climate Goals & Targets

Environmental Challenges

• Scope 3 GHG emissions, primarily from business travel.
• Retirement savings gaps in African American/Black and Hispanic/Latino communities.

Mitigation Strategies

• Exploring tools to calculate additional Scope 3 GHG emission categories.
• Implementing inclusion-focused best practices, such as auto-enrollment in retirement plans, to close retirement savings gaps.
• Developing personalized approaches to workplace benefits and savings.

Supply Chain Management

Responsible Procurement

• Environmental Procurement Policy
• Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Certifications: ISO/IEC 27001:2013 (ISMS)

Third-party Assurance: Apex Companies, LLC (Limited assurance for environmental performance data and GHG emissions)

Sustainable Products & Innovation

• MyVoyage platform

Awards & Recognition

• World’s Most Ethical Companies®
• EPEAT Purchaser Award
• MX Technologies Financial Wellness Innovator Award
• DALBAR Communications Seal of Excellence