Climate Change Data

Zulekha Healthcare Group

Climate Impact & Sustainability Data (2013)

Reporting Period: 2013

Environmental Metrics

ESG Focus Areas

  • Patient care and safety
  • Employee well-being
  • Community engagement
  • Environmental sustainability
  • Ethical conduct and governance

Environmental Achievements

  • Won the Best Sustainable Hospital Project Award for the new extension building in Sharjah.
  • Implemented various energy and water conservation initiatives (motion sensors for lighting, water-saving devices, centralized PC shutdown).
  • Introduced a liquid oxygen plant to reduce transportation costs and emissions.

Social Achievements

  • Launched the EFFORT (Earth Friends for Optimum Results Tomorrow) initiative to promote environmental awareness.
  • Implemented a Selecting Talent initiative to improve the quality of hires and reduce turnover.
  • Consistently high employee engagement index (67% favorable).
  • Implemented various community engagement projects (CSR initiatives, health campaigns).

Governance Achievements

  • Implemented a robust ethics and compliance program with annual training for all employees.
  • Established a sustainability governance structure with corporate and hospital leaders.
  • Zero substantiated complaints regarding breach of customer privacy and loss of customer data.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Touch over a million people to improve their health and well-being by 2020.
  • Bring about positive change in the environment and community through green activities by 2020.
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Competition for qualified healthcare talent.
  • Need to improve life support training compliance among staff.
  • Addressing potential negative impacts on local communities (though none were reported in 2013).
Mitigation Strategies
  • Focus on employee retention through competitive pay, recognition, and training.
  • Appointed a full-time trainer for life support training and implemented improved training management.
  • Proactive assessment and planning to understand potential impacts on local communities and strong engagement with them.

Supply Chain Management

Responsible Procurement
  • Prioritization of suppliers who adopt CSR criteria in environmental management, employer-employee relationships, and ethical business practices.
  • Implementation of a new central medical store in Dubai to streamline the supply of medical materials.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G4 (Core)

Certifications: JCI Accreditation (ZHS & ZHD), ISO 15189:2009 (Pathology labs), CAP Accreditation (ZHD Laboratory), ISO 20000 (Information Technology services)

Awards & Recognition

  • Dubai Chamber of Commerce CSR Label Award
  • Best Sustainable Hospital Project Award