Climate Change Data

Reliance Home Comfort

Climate Impact & Sustainability Data (2022-01 to 2023-12)

Reporting Period: 2022-01 to 2023-12

Environmental Metrics

Waste Generated:9185 MT

ESG Focus Areas

  • Environmental
  • Social
  • Governance

Environmental Achievements

  • Diverted 9,185 metric tons of waste material from landfills (17% increase from previous year)
  • Harvested 11,886 parts from landfill (43% increase from previous year)
  • Diverted 4,608 water tanks from landfill
  • Reduced emissions by over 17,000 kilometers through optimized logistics
  • Planted 22,000 trees (10% increase over previous year; more than three times company-wide paper usage offset)
  • Launched an electric vehicle (EV) pilot program

Social Achievements

  • Raised $1,085,000 for United Way (15% increase from 2022)
  • Team members volunteered over 160 hours constructing seven Habitat for Humanity homes
  • Partnered with Water First to support their Drinking Water Internship Program
  • Sponsored a podcast on Gender Pronouns and supported local Pride events
  • Organized a panel discussion and virtual educational session on National Day for Truth and Reconciliation

Governance Achievements

  • Awarded the Most Admired Corporate Culture Award for the fourth consecutive time
  • Launched a new employer brand, “Find Your Limitless”
  • Improved key Health & Safety metrics: Total recordable injury frequency rate declined by 23%, Medical Aids declined by 20%
  • Achieved accreditation for 20 WSIB Health & Safety Excellence Programs
  • Implemented a new standard group benefits program with Desjardins

Climate Goals & Targets

Medium-term Goals:
  • Increase recycling ratio to 77% by 2025
  • Increase green product adds to 77% by 2025
  • Plant 25,000 trees by 2025
  • Increase ethnic minority representation to 42% by 2025
  • Raise $1.3M for United Way by 2025
Short-term Goals:
  • Increase recycling ratio to 75% by 2024
  • Increase green product adds to 75% by 2024
  • Plant 24,000 trees by 2024
  • Increase ethnic minority representation to 40% by 2024
  • Raise $1.1M for United Way by 2024
  • Reduce Lost Time Injury Rate to 1.75 by 2024
  • Accredit 25 WSIB programs by 2024

Environmental Challenges

  • Minimizing environmental impact of shipping activities
  • Reducing paper consumption
  • Supporting the transition to electric vehicles
Mitigation Strategies
  • Completed a deeper assessment of logistics operations and implemented successful test shipments
  • Partnered with One Tree Planted to offset paper usage
  • Launched an EV pilot program to gather data for decarbonization strategy

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB, GRI

UN Sustainable Development Goals

  • 1.2
  • 3.6
  • 6.b
  • 9.4
  • 4.4
  • 15.2

Reliance's initiatives contribute to poverty reduction, road safety improvements, water management, sustainable infrastructure, skills development, and forest restoration.

Sustainable Products & Innovation

  • Tankless Water Heaters
  • Heat Pumps
  • 16+ SEER Air Conditioners
  • Envirosense Water Heater
  • High Efficiency Furnaces
  • Water Purification products

Awards & Recognition

  • Most Admired Corporate Culture Award
  • ESG Branch Leader Award