Trip.com Group
Climate Impact & Sustainability Data (2024)
Reporting Period: 2024
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Joined the Science Based Target initiative (SBTi) and aims to achieve carbon neutrality by 2050.
- Aims to introduce over 10,000 lower-carbon travel products, aiming to enable 100 million travellers to consider adopting lower-carbon travel practices.
- Introduced lower-emission flight options and partnered with CHOOOSE to offer carbon offset products.
- Introduced the ‘Low-Carbon Hotel Initiative’ to encourage hotels taking lower-carbon actions in China.
Social Achievements
- Investments in communities which create jobs and boost local economies.
- Partnership with WWF China on non-profit activities, including awareness campaigns and training sessions for industry practitioners.
- Launched the ‘Sustainable Travel Alliance’ with WWF China in 2020, aimed at promoting biodiversity, environmental protection, and sustainable development of the travel sector.
Governance Achievements
- Trip.Biz (corporate travel division) achieved EcoVadis Sustainability Silver rating.
Climate Goals & Targets
Long-term Goals:
- Achieve carbon neutrality by 2050.
Environmental Challenges
- Lack of shared understanding of what sustainable travel entails, with regional differences in interpretations and motivations.
- Price sensitivity: most travellers are reluctant to bear the additional costs of sustainable travel.
- Lack of clear understanding of the concept of sustainable travel among a significant portion of consumers.
- Doubt about the authenticity of sustainable products or initiatives.
- Failure to see how sustainability can enhance the travel experience.
Mitigation Strategies
- Public education to dispel myths and misconceptions.
- Making more sustainable options more available and visible.
- Offering more reward programs.
- Clearly labeling sustainable options.
- Offering incentives/rewards for users.
- Making it easier to filter and find sustainable options.
- Providing sustainable travel tips.
- Showing sustainable certificates.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Science Based Targets initiative (SBTi), Global Sustainable Tourism Council (GSTC)
Sustainable Products & Innovation
- Lower-carbon travel products (flights, accommodations, trains, car rentals)